
Overview
Please contact awsmarketplace@contentful.com to request a private offer.
Contentful is a content platform that lets you create, manage and distribute content to any platform. Unlike a CMS, we give you total freedom to create your own content model so you can decide which content you want to manage. We provide RESTful and GraphQL APIs so you can deliver your content across multiple channels such as websites, mobile apps (iOS, Android), or any other platform you can imagine. With an uncluttered user interface, Contentful is an efficient tool for creating and managing your content online, alone, or in a team. This product also integrates with business applications like Salesforce Commerce Cloud, SAP Commerce Cloud, Commercetools, and Big Commerce.
Highlights
- Orchestrate workflows across your entire content graph with internal and 3rd party data to launch new digital experiences faster.
- The Contentful platform supports 70 billion API calls per month and thousands of purpose-built apps and integrations.
- Trust your infrastructure to support your security and data residency requirements.
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Pricing
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
Contentful | Variable licensing fees, please contact awsmarketplace@contentful.com | $200,000.00 | - |
Large | 75 Content types, 200k Records, 6 Environments | $0.00 | - |
Extra Large | 150 Content Types, 1000k Records, 11 Environments | $0.00 | - |
3XL | 600 Content Types, 4 Million Records, 61 Environments | $0.00 | - |
Max | Unlimited Usage, up to current Technical Limits | $0.00 | - |
Premium Plus Platform | Plan | $0.00 | - |
MRDI | Multi-region delivery infrastructure | $0.00 | - |
Uptime - Gold | Service availability | $0.00 | - |
Support - Gold | Maximum response time | $0.00 | - |
Support - Titanium | Maximum response time | $0.00 | - |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Description | Cost/unit |
|---|---|---|
Bandwidth overages per GB/month | Bandwidth overages per GB/month | $0.065 |
useroverage | User overage above contract entitlement/month | $15.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
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Customer reviews
Dynamic content has transformed how we manage store-based promotions across kiosks and mobile apps
What is our primary use case?
My main use case for Contentful in that recent project is image content management, including image content and descriptions that we are not getting from our server. Examples include launch screens, dynamic banners, and product images. Some product images we are getting from Contentful.
I will give you an example of how I used Contentful for managing those images and banners in my project. I am working on a kiosk and mobile application. For the kiosk use case, we have a launch screen where we are showing a few banners, and the banner is totally based on the store. For instance, there is a store X where I need to play a promotional banner for a tendy at 4.9 dollars, and there is a store Y where I want to promote a tendy with 3.9 dollars. In that scenario, I use it in the kiosk. For the mobile application, I use it extensively. We integrated a loyalty platform, and for all the loyalty information, we are fetching from Contentful. We are configuring the loyalty data from Contentful and retrieving it. Also, for some product images, we are using Contentful.
These are the major use cases which I am using.
What is most valuable?
The best features Contentful offers in my experience are the management of the content. I can configure my content based on the store, time zone, and time frame. I can configure my data on a specific store and a default store. I can have the last updated data. This makes it too easy for me to manage my dynamic content.
When I talk about configuring content by store and time frame, that flexibility helps my team and my workflow. For example, I want to play a promotion in my kiosk only from 10 AM to 7 PM. After that, I want to play a different promotion. I would just configure it with the help of Contentful. I will use the time slot or time frame where I will show a promotional banner, X banner, from 10 to 7. After 10 to 7, I will show the default banner.
Contentful has positively impacted my organization as it upscales the revenue and enhances my mobile and kiosk application appearance and feel with dynamic content. We have integrated it for the loyalty as well. So it helps us to retain our customers with the dynamic content of the loyalty and dynamic promotion from the loyalty, which we are configuring into Contentful. Also, for promotion purposes, we are using Contentful, so it is totally worth it.
What needs improvement?
As far as I use Contentful, it is totally fine. There is no improvement for now. As I am using it for only six to eight months, I am not the correct person to judge or prejudge Contentful. I want to explore more as I am an active user of Contentful.
For how long have I used the solution?
I am using Contentful for the last seven to eight months in one of my recent projects.
What do I think about the stability of the solution?
Contentful is stable in my experience, and I find it totally stable.
What do I think about the scalability of the solution?
In terms of the scalability part of Contentful, it is totally fine, and I have not faced any challenges in my past experience.
How are customer service and support?
My experience with customer support is that I have not reached out to them. It has been working fine, so I have not needed it yet.
Which solution did I use previously and why did I switch?
In the initial stage of the product I am working on, we chose Contentful, so we have not explored anything else.
Before choosing Contentful, we did not evaluate other options, as we have not explored any other tool.
How was the initial setup?
I have seen a return on investment, and I can share relevant metrics in terms of money saved and time saved. It saved money and resource time. If I were implementing dynamic content management in-house, it would take a lot of effort to implement and then integrate. Contentful is a platform where I can just get the license and start working on that. So it is quite easy, and with its help, we are able to get the data from Contentful. Obviously, if we are using Contentful, we just need to configure our data with no worry about how Contentful manages our dynamic data.
What about the implementation team?
I am not the right person to answer this question as we have our separate team who finalizes it. There is a finance team who takes all the decisions regarding costing and everything. I am on the tech side, so I can help with the technical part.
What was our ROI?
I have seen a return on investment, and I can share relevant metrics in terms of money saved and time saved. It saved money and resource time. If I were implementing dynamic content management in-house, it would take a lot of effort to implement and then integrate. Contentful is a platform where I can just get the license and start working on that. So it is quite easy, and with its help, we are able to get the data from Contentful. Obviously, if we are using Contentful, we just need to configure our data with no worry about how Contentful manages our dynamic data.
What's my experience with pricing, setup cost, and licensing?
I am not the right person to answer this question as we have our separate team who finalizes it. There is a finance team who takes all the decisions regarding costing and everything. I am on the tech side, so I can help with the technical part.
Which other solutions did I evaluate?
In the initial stage of the product I am working on, we chose Contentful, so we have not explored anything else.
Before choosing Contentful, we did not evaluate other options, as we have not explored any other tool.
What other advice do I have?
All the features I use, I have explained to you, and I am pretty much in love with Contentful. I would rate Contentful a nine out of ten. I am in the exploring phase, that is why I am deducting one point.
I choose a nine for Contentful because of its performance, and it is bug-free and easy to implement. Contentful is easy to integrate. With the help of GraphQL, we can easily handle my Contentful data. That is why I gave a nine.
My advice to others looking into using Contentful is that if you have a use case where you need to dynamically manage the content, then you should definitely go with Contentful. Contentful has a very stable product and is bug-free. First of all, it is bug-free and easy to configure. Anyone from the team can easily configure our Contentful. I am giving this review a rating of nine out of ten.
Rich content management has empowered teams to update web experiences without developers
What is our primary use case?
My main use case for Contentful is building websites and managing the content. We have a public facing website where we showcase our products and offerings to people, and all of that content, images, and everything is managed through Contentful .
What is most valuable?
The best features Contentful offers include the Rich Text editor, the linking, the images, pages, and templates. I rely heavily on the Rich Text editor because that is where I create customized components. For example, Rich Text lets us paste images and links, and based on the JSON response structure we receive from Contentful with the GraphQL query, we know the structure of it, which helps render specific components on the screen, such as a banner that will have background images, buttons, and text, and the same goes for the slider and carousel.
Contentful has impacted my organization positively because the business is able to change the content without the help of a developer, and they can make a deployment very easily. This has led to measurable outcomes, such as a faster time-to-market and reduced workload for developers.
What needs improvement?
I think Contentful can be improved in several ways. Sometimes the linking is challenging. If you are using too many links, then it is actually making the application deployment time longer, so Contentful needs to figure out a way to solve that problem. Additionally, cost-wise, I feel our organization thinks it is too much because we were planning to use Contentful for our global site, which has four languages support, and for each language, we need to create different spaces. If Contentful could allow us to add the four languages in one go, that would be great.
For how long have I used the solution?
I have been using Contentful for the last two years.
What do I think about the stability of the solution?
Contentful is stable.
What do I think about the scalability of the solution?
Contentful's scalability is good.
How are customer service and support?
The customer support for Contentful is good.
Which solution did I use previously and why did I switch?
Previously, we used an on-premise based Content Management System, which was Adobe AEM, and we changed to Contentful because of faster deployment and evolving technologies.
What was our ROI?
I would say we have seen a return on investment because the cost in the infrastructure got saved. Contentful is a platform offering that manages the infrastructure for us, resulting in savings in terms of infrastructure.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that mostly, a developer will not be managing those aspects, but from my point of view, Contentful is a bit pricey.
What other advice do I have?
I rate Contentful an eight on a scale of one to ten. My advice for others looking into using Contentful is to go for it. I have no additional thoughts about Contentful before we wrap up. My overall rating for this review is eight.
Content management has improved authoring and now delivers faster, higher performing websites
What is our primary use case?
I am using Contentful for content management system. I code and make a website from it, fetching the data from Contentful . I use Contentful for images and contents. I work on Contentful for my website projects.
I am currently working on my Digistep website project. To fetch the data, I first upload content in Contentful, including images and media in the media section. After that, I fetch the data in my code, which appears in the browser as output.
What is most valuable?
I use Contentful for content management system and performance optimization. Using Contentful increases my website performance to approximately 90 plus performance. In PageSpeed Insights, the performance shows 90 plus after using Contentful.
My best experience is that Contentful is very easy to use and helps with authoring purposes. A non-technical person can easily work on Contentful from the authoring end. That is the best part of Contentful.
For integrations, I use Contentful through GraphQL API and Content Management API and many more. Contentful is very useful. After using it, the data with large memory size is reduced and the page reloading capacity is increased.
The page speed is increased because when I test my website performance in PageSpeed Insights, it shows good performance.
What needs improvement?
Contentful would be improved if integrations could be made easier. If a non-technical person wants to integrate the code, they will definitely struggle because they do not have any coding background. That is what I need to improve in Contentful.
For how long have I used the solution?
I have been working in my field for approximately four years.
What do I think about the stability of the solution?
Contentful is stable.
What do I think about the scalability of the solution?
Contentful is scalable and easy to use.
Which solution did I use previously and why did I switch?
I have used a CMS for the first time in my organization, which is Contentful.
What other advice do I have?
I advise using Contentful as the first option because it is scalable and stable with all features included. My company is a customer, and we use Contentful as a service. I would rate this review ten out of ten.
Content management has shifted to producers and empowers faster content updates and publishing
What is our primary use case?
My main use case for Contentful is for migrating our Oracle ATG server into Contentful as a migration project.
During that migration project, we created multiple content types and developed a custom app where we map the ATG server code to our content types. We used that mapping to import the particular content to Contentful.
After the migration, we used this particular content for the website, specifically for our client Sephora, where we utilized all this content.
What is most valuable?
Contentful offers many best features including Preview, Custom Apps, migrations, Merge App, and workflows.
We used the preview feature whenever we wanted to see how particular content looks, and at that time we ran our server locally and tested it. Additionally, we used custom apps for building bulk editors and multiple features where we could reuse some of the code.
Contentful has positively impacted my organization as it has been a major breakthrough. The producers can automatically update their content without relying on developers, which is really helpful for the producers.
I could say we saved around 60% of the time for developers. Previously, we maintained all the content, but now producers handle that, which allows developers and producers to publish their content immediately when they want to update it.
What needs improvement?
Contentful needs to be improved for migration, not only for migration, but from lower to higher environments as well, as the schema diffs and everything are not working as expected. Improving the CI/CD pipelines would be greatly helpful, and it could build similar capabilities to Builder.io for enhanced growth when using Contentful.
For how long have I used the solution?
I have been using Contentful for more than five years.
What do I think about the stability of the solution?
Contentful is stable.
What do I think about the scalability of the solution?
Contentful is scalable. We can scale the application to any level we want without any problems regarding scalability.
How are customer service and support?
Customer support is good. There are three levels of support available, and level one support resolves issues within 15 minutes to one hour.
Which solution did I use previously and why did I switch?
We previously used ATG Oracle Cloud , which is too old and requires developers to handle the cloud architecture and content, leading to our migration to Contentful.
What was our ROI?
I have seen a return on investment. Previously, we used to have 10 developers for the ATG Oracle cloud, but for Contentful, we only need two developers, and once it is streamlined, producers can handle everything without the need for developers.
Which other solutions did I evaluate?
What other advice do I have?
Others looking into using Contentful can use it seamlessly without relying on any other deployments. Everything is present in Contentful itself, and any custom apps can also be deployed within Contentful without needing separate servers.
Content AI has transformed content modeling and now keeps all app experiences consistent
What is our primary use case?
My main use case for Contentful is to decouple the content layer with the UI or presentation layer, and for that reason, we have an Android application, an iOS application, and also a web application, allowing us to decouple the content from all those applications.
We create a page-wise data structure at Contentful and store the contents there, and after that, we utilize GraphQL APIs on all three applications, including the iOS application, Android application, and web applications.
What is most valuable?
Currently, the AI feature in Contentful is great—whenever you describe your use case, it creates a complete content structure for you, and I believe that is the most interesting feature on Contentful's side. Another interesting feature is content preview, which is really useful for us when we create contents for our development team.
By using the preview feature, we can see the content structure and how contents are appearing before using it with our actual applications. The inbuilt AI feature is really awesome, saving our time because earlier we used to take one week to create a complete content structure, but now if we define our use case correctly, that inbuilt AI feature creates the content structure within half an hour or an hour.
Contentful has positively impacted my organization by greatly increasing productivity and collaboration. Earlier, there was inconsistency in all three versions of applications, with the web application having something in capital case and the iOS application having something in small case, but after using Contentful, we now have similar content and similar cases everywhere across the applications.
We are getting zero bugs for the content now, which is a measurable improvement in productivity and collaboration after implementing Contentful.
What needs improvement?
Contentful can be improved by enhancing their SDK to directly connect with our presentation layer, and if we just provide a class name or something, that would make it better.
The main change I want to see is the improvement in SDK. I believe no other improvements are needed for Contentful that I haven't mentioned yet.
For how long have I used the solution?
I have been working for four years in my current field and in the DevOps side, I have been working for the last two years.
What other advice do I have?
For others looking into using Contentful, I suggest first understanding Contentful's architecture and structure, how Contentful creates the structure for the pages and views, and secondly, being aware of GraphQL; those two things are important for anyone looking to use Contentful. I would rate this product an 8 out of 10.