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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,589 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Jonathan W.

Flow charts, Environment Management, Future State Diagrams. All of the above!

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
Intuitive and polished. Very easy to pick up and start using.
What do you dislike about the product?
needing to add resources everytime I create a new chart.
What problems is the product solving and how is that benefiting you?
Creating an environment map and a future state diagram. Also it's great for team collaboration on discovery calls.


    Aayush M.

Lucidchart Product is best

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
Real time collaboration similar to google doc
What do you dislike about the product?
some advanced features are gated behind higher pricing tiers
What problems is the product solving and how is that benefiting you?
learning curve for user unfamiliar with visual tools


    Construction

Collaborate as a team

  • June 09, 2025
  • Review provided by G2

What do you like best about the product?
The amount of templates and shapes is impressive. They make it very easy to learn and get your project completed. Being able to work together at the same time is super impressive.
What do you dislike about the product?
I could not find a dollar sign symbol that we needed as part of our flow.
What problems is the product solving and how is that benefiting you?
We needed to map our customer flow to optimize it with AI and compare it to our sister companies.


    Fatima M.

streamline team brainstorming, mapping, and project planning through diagrams & realtime collab

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
Real-time collaboration and intuitive interface.
What do you dislike about the product?
Limited offline access and occasional lag issues
What problems is the product solving and how is that benefiting you?
helps streamline team collaboration by making it easy to visualize complex ideas, workflows, and systems in real time. This benefits me by improving communication, aligning cross-functional teams, and accelerating project planning and decision-making.


    Cristopher T.

Lucid for diagramming AWS solutions

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
all the shapes and preloaded templates, minimize the time to diagram any solution
What do you dislike about the product?
Not much, iit's great. Some shapes I haven't found , once I did not find a shape for windows server failover cluster concept, but 99% of the shapes I have looked for are there.
What problems is the product solving and how is that benefiting you?
AWS diagraming
Database diagraming
On premise infrastructure diagramming
Project workflow diagramming


    Mark P.

Rich set of tools & great interface

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
The interface is easy to learn and has a suitable structure to be able to store and collaborate with teams effectively. Intergrations with other collaborative tools, like slack, Sharepoint/Onedrive etc make it even more compelling to adopt and use.
What do you dislike about the product?
Um, not much really, maybe some more fonts?
What problems is the product solving and how is that benefiting you?
Central place for our business to create the documentation required for technical projects. Centralised place for us to create templates to keep our work at a high consistency level.


    Karen C.

Easy to use, easy to teach

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
The templates are great and an easy start to creating flowcharts
What do you dislike about the product?
There isnt much I dont like. I personally expense this and use it for work- thats how much I like using this.
What problems is the product solving and how is that benefiting you?
Its helping me map out processes.


    Kevin A.

Effortless Flowchart Design

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
Sometimes I need to collaborate with a couple of colleagues on a complex flowchart, and having them right beside me working on the same chart, definitely boosts productivity.
What do you dislike about the product?
Sometimes when some charts are so big, it takes a lot to render, but that might be just my PC…
What problems is the product solving and how is that benefiting you?
Collaborating with several team members can sometimes get messy, especially when you're also responsible for reviewing and improving multiple documents, diagrams, and more. This is exactly where Lucid shines, making the collaboration smoother.


    Information Technology and Services

Pictures are worth 1000 words

  • June 02, 2025
  • Review provided by G2

What do you like best about the product?
Excellent visualization tool. At our company, I am able to design processes, present, and eliminate confusion.
What do you dislike about the product?
Some of the features are clunky. Recommend more freedom to move things around vs automatically assuming where lines go without the ability to change them.
What problems is the product solving and how is that benefiting you?
Org charts and process design in addition to RACI


    Computer Software

Decent tool for team diagrams

  • June 02, 2025
  • Review provided by G2

What do you like best about the product?
The drag and drop interface is mostly intuitive, and there are plenty of templates to get started quickly. Real-time collaboration works fine for small teams - I could see changes made by coworkers almost instantly. It integrates well with other products like Google Drive and Slack, which was handy for our remote setup. The presentation mode was surprisingly useful during meetups.
What do you dislike about the product?
The shape search often pulls up unrelated icons, making it slower to build specific workflows.
What problems is the product solving and how is that benefiting you?
It's helping our team visualize workflows and system designs that are hard to explain over chat or email. We use it to map out user journeys, and org charts. It makes remote collaboration a bit easier since we can all edit and comment in one shared space instead of emailing PDFs back and forth.