Lucid
Lucid SoftwareExternal reviews
8,576 reviews
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...wish I came across that tool a long time ago!
What do you like best about the product?
Lucid Visual Collaboration Suite is so easy to use and is such a collaboration enabler, even for someone like me, who is not the most technical guy around! I absolutely love the clean desktop interface, which makes my life easier when creating diagrams in a super efficient way. I am also impressed by the large amount of available Templates.
What do you dislike about the product?
The experience that I've had when trying to use this suite on mobile device could have bene much better (could be because of a "web-first design" approach somehow)
What problems is the product solving and how is that benefiting you?
“Lucid Visual Collaboration Suite helps our Professional Services Team to turn complex ideas into clear, shared visuals in real time. It also helps a lot to eliminate miscommunication, whilst keeping projects and ideas aligned—especially when working with individuals across various countries!”
A versatile and intuitive platform for seamless team collaboration.
What do you like best about the product?
Lucid Visual Collaboration Suite makes it incredibly easy to visualize complex workflows and align cross-functional teams. The drag-and-drop interface, wide array of templates, and real-time collaboration features enable our team to brainstorm, plan, and execute projects effectively—even when working remotely. The ability to integrate with tools like Slack, Jira, and Google Workspace streamlines our workflow and reduces time lost switching between apps. It’s especially powerful for product planning, architecture diagrams, and stakeholder presentations.
What do you dislike about the product?
While the platform is generally intuitive, it can sometimes feel a bit sluggish when working on large, multi-page diagrams. Additionally, the pricing model may not be ideal for smaller teams or organizations looking for advanced features without a full enterprise plan. It would also be helpful to have better offline access or sync capabilities for situations with limited internet connectivity.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps us overcome communication gaps between technical and non-technical teams by providing a shared visual space for brainstorming, architecture diagramming, and collaborative planning. It’s especially helpful during sprint planning, systems design reviews, and incident response retrospectives. By enabling asynchronous collaboration through editable diagrams and whiteboards, we’ve significantly reduced meeting times and improved alignment across remote team members. The clarity and speed with which ideas can be illustrated has boosted both decision-making efficiency and cross-functional understanding.
Lucid for business use
What do you like best about the product?
It integrates a digital whiteboard, Lucidspark, for initial brainstorming with a diagramming tool, Lucidchart, for creating structured flowcharts and process maps. This allows teams to move concepts from a freeform environment to an organized format while collaborating in real-time.
Next, its code to diagram tool using AI is a time saver.
Next, its code to diagram tool using AI is a time saver.
What do you dislike about the product?
Would have liked cross-linking with google docs where the updates on Lucid reflects on google docs.
What problems is the product solving and how is that benefiting you?
Wireframing, sequence digram, and customer journey have been a time saver.
Using Lucidchart for team meeting
What do you like best about the product?
The outline is very clear, easy to visualize the different among the groups. Able to deliver the message to the audience. The diagrams can be move around.
What do you dislike about the product?
Sometime it is hard to find the diagram, it is overlapping, and move around among the page is little bit hard too.
What problems is the product solving and how is that benefiting you?
It provide a platform for visual the minds, brainstorm the ideas among the team. The product given the outline of the team members ideas and the summary of the thoughts.
Couldn't be better
What do you like best about the product?
It is very convenient to use, has everything I expected
What do you dislike about the product?
Can't think of anything, has pretty much everything I expect
What problems is the product solving and how is that benefiting you?
It helps me make quick flow charts a lot easier
Easy to Collaborate
What do you like best about the product?
Quick collaboration, good templates to use
What do you dislike about the product?
Expensive compared to alternatives. No other problems
What problems is the product solving and how is that benefiting you?
Preparing charts and diagrams
The best way to start, is to plan in LucidChart
What do you like best about the product?
Showing clients the basic or complex layout of a proposed system/strategy is best done with Lucid Chart. Better than a doc or a spreadsheet in almost every way.
What do you dislike about the product?
Sometimes using CTRL+Enter vs Shift+Enter to go down a line can be a bit of a frustration.
What problems is the product solving and how is that benefiting you?
If I am ever designing a system, and it is too much to just keep in memory or I need to evaluate my structure, I immediately go to Lucid Chart in the Lucid Visual Collaboration suite and draw it out.
Lucidchart Recommendation
What do you like best about the product?
I love using Lucidchart. It has an intuitive user interface, is easy to use, supports real-time collaboration, and offers smart, flexible features that make it a powerful tool.
What do you dislike about the product?
So far, I haven’t come across anything I don’t like about it.
What problems is the product solving and how is that benefiting you?
Brainstorming, flowcharts, org charts
An elegant way to view and collaborate with data and ideas
What do you like best about the product?
Lucid provides a beautiful and elegant way to view and collaborate on data and ideas within a team. Thanks to the many templates available, within minutes of first logging in I had a Lucid Chart up and running and ready to share with my team. My personal favourite being the sticky note boards.
What do you dislike about the product?
At first it can seem a little confusing to navigate and move around the board, however I quickly found the resources available to teach me the "ins and outs" to help me move around the platform faster. It is only a minor criticism as it did not take me long to catch on.
What problems is the product solving and how is that benefiting you?
Getting lost in disorganisation and multiple projects to track and coordinate. Having a clear, and colourful board to work on has helped me keep track of the many tasks within my role.
Very good, more friendly user than other similar tools
What do you like best about the product?
I found it very easy to use it. Within 30 minutes using the tool I as already able to use a template to create a Kanban board and share it with colleagues to collaborate.
The implementation of the things we create was also a highlight and now we have been using it almost everyday to either create new items or to work on existing templates.
The implementation of the things we create was also a highlight and now we have been using it almost everyday to either create new items or to work on existing templates.
What do you dislike about the product?
Thus far, nothing. The tool is pretty interesting and the fact that you can collaborate live on the same file is super good. I'm still new to it by I'm quite interested in seeing how far we can go.
What problems is the product solving and how is that benefiting you?
It is boosting our team capacity to collaborate remotely and breakdown the problems we have into deliverables and track them in a Kaban board.
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