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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,576 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

Great Experience with Lucid

  • October 22, 2025
  • Review provided by G2

What do you like best about the product?
It's very intuitive, and easy to use. Great for collaborating remotely with team members.
What do you dislike about the product?
Nothing too much, I really enjoy the product.
What problems is the product solving and how is that benefiting you?
Team collaborating, when architecting how our software should look like. Great place for everyone to put together their ideas.


    Vikas G.

Excellent for Visualizing Workflows and Fostering Team Collaboration

  • October 22, 2025
  • Review provided by G2

What do you like best about the product?
1. LucidChart helps me clearly outline the data flow inside a business workflow and simulate the end-to-end behavior of the system to be implemented.
2. It helps a mid- to large-sized project team come together and contribute towards the workflow, and encourages collaboration as it is easy to understand for new team members.
3. LucidSpark allows preparing process models and articular the product offering while emphasizing on the value proposition.
What do you dislike about the product?
Quality of customer support can be improved by a significant mark
What problems is the product solving and how is that benefiting you?
It helps the team to come together and work towards a project or a product implementation plan effectively and encourage collaboration which was missing in the previous software.


    Ankur G.

Cost effective enterprise diagram took

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
Real time editing via multiple team members. Multiple templates, icons shapes and lines to select from
What do you dislike about the product?
The libraries are not easy to find to create diagrams. The process to create and fill data in the tables is complex
What problems is the product solving and how is that benefiting you?
Good replacement for Microsoft visio in terms of cost and collaborations


    Rana_ M.

Remote Collaboration & Business Process Mapping at Top Notch with Lucid Visual Collaboration Suite

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite automates repetitive tasks and workflows in real-time, saving time and improving productivity leading to high ROI. A lot of our teams work remotely in my organization and through this visual collab tool we are able to edit projects simultaneously enhancing real-time teamwork.
What do you dislike about the product?
The free bundle lack advanced features and upgrading to team builder is a bit steep compared to alternative tools.
What problems is the product solving and how is that benefiting you?
Real-time automation and intelligent diagramming through Lucid Visual Collaboration Suite improve productivity by reducing manual workflow.


    ULLAS BURUGINA HARISHKUMAR A.

Excellent for Team Brainstorming, Minor Lag with Large Diagrams

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
Lucid makes it so much easier to brainstorm and visualize ideas with my team in real time. The collaboration is smooth, the templates are super helpful, and the interface is easy to learn. It really helps turn confusion into clarity during planning sessions.
What do you dislike about the product?
Some useful features are paywalled, and big diagrams can lag a little. Nothing major, but it could be smoother.
What problems is the product solving and how is that benefiting you?
It is helpful in collaborating with design teams when I am building websites. They send me the designs and i can smoothly transfer into actual web pages.


    Ayif A.

Effortless Navigation and User-Friendly Design

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
Easy to navigate and user-friendly and good for collaboration
What do you dislike about the product?
should have AI Copilot that can help build the workflow as requested
What problems is the product solving and how is that benefiting you?
Simple visualization and collaboration with team


    Ram P.

Great Design and Easy Development, But Needs More Export Options

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
Excellent design and easy to develop and implementation
What do you dislike about the product?
More options to edit in different programs and export for frequent use
What problems is the product solving and how is that benefiting you?
to design and develop flow charts


    Tito V.

Comprehensive Collaboration with Lucid Suite

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
I find the Lucid Visual Collaboration Suite to be great for collaboration because it provides a platform where our team can share and edit a single document simultaneously. This feature allows us to ask questions and reference materials easily within a shared cloud-based space, which enhances our teamwork. Its browser-based nature ensures easy accessibility and is well-suited for organizing our projects through detailed sheets. I also appreciate the software's attention to detail and its customization capabilities, which make it an excellent tool for organizing and personalizing workflows effectively. The setup process was straightforward despite a slight learning curve common with most software platforms. Overall, the organizational aspects, coupled with the ability for substantial customization, make it a standout tool.
What do you dislike about the product?
I find there's a bit of a learning curve when starting with the Lucid Visual Collaboration Suite. It takes some time to get used to navigating and using the platform effectively.
What problems is the product solving and how is that benefiting you?
I find the product enhances collaboration by allowing real-time document editing and easy access. It supports organization and detail, providing a customizable cloud-based platform.


    Marquita A.

Perfect for Beginners—Lucid Makes Learning Easy and Enjoyable

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
Lucid is easy to use, learn and navigate especially for those who are new to the field
What do you dislike about the product?
There were no aspects to dislike about using Lucid; it’s very user friendly
What problems is the product solving and how is that benefiting you?
It helped me complete an assignment that required a diagram; it was very helpful for someone who’d never created a diagram before


    Information Technology and Services

Fast and Simple Collaboration, But Needs More Templates for SAP Users

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
This tool is quick, easy to use, and lightweight, making it ideal for fast collaboration without any unnecessary complications.
What do you dislike about the product?
I haven’t used all of Lucid’s features yet. It would be great to have more ready-made templates. As I mainly work with SAP, I still use tools like Draw.io or SequenceDiagram for some process flows.
What problems is the product solving and how is that benefiting you?
Lucid helps me visualize and communicate complex workflows more easily. It improves collaboration, speeds up discussions, and makes process mapping more organized.