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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,566 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Jae L.

User-Friendly Platform with Room for More Template Options

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
The platform is user-friendly and intuitive, making it accessible for both beginners and more experienced team members. Its ease of use ensures that everyone can navigate and utilize its features effectively.
What do you dislike about the product?
I would like the AI to provide clear step-by-step instructions on how to action particular features. It would be helpful if there were a simple way to make quick updates to the design and branding of existing templates.
What problems is the product solving and how is that benefiting you?
Lucid helps bring clarity to our existing and future martech stack, and how the various tools relate to one another.


    Hima M.

Excellent Templates & Real-Time Collaboration, But Needs Mermaid Code and Dark Mode

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
The templates are great and serve as a very useful base. I love that people can work together on projects in real-time. Very convenient for remote teams. The ease of copying and pasting the work onto documents also makes me inclined to use Lucid.
What do you dislike about the product?
Wouldn't call it a downside, but would have loved the feature of adding mermaid chart code to the flowcharts. This helps with ease of editing. Also the ability to visualize the work in both light and dark mode would've helped.
What problems is the product solving and how is that benefiting you?
It's helping my remote team work together to create flowcharts that are essential for work.


    Renewables & Environment

Simple Yet Robust Platform That's Easy to Use

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to pick up on and use. The platform is simple yet robust in creating flows.
What do you dislike about the product?
Navigating through a flowchart is difficult. It would be nice if the screen followed where the attention was at in the flow chart.
What problems is the product solving and how is that benefiting you?
It is helping us to visualize the workflow and process flow from bidding to invoicing.


    Tito T.

User-Friendly and Straightforward Experience with Lucid

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
i really like lucid it is very user friendly and very straight forward on how to use
What do you dislike about the product?
not much i can say at the top of my head once again a very straight forward website
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps our team turn complex ideas into clear visuals. It solves the problem of scattered communication by letting everyone collaborate in real time on diagrams, flowcharts, and brainstorming boards. It’s made our planning and documentation process much more efficient and transparent.


    Jaivrat Singh R.

Seamless Presentations with Lucid's Robust Features

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how Lucid Visual Collaboration Suite offers an intuitive and user-friendly interface for creating presentations and diagrams. The transition to using Lucid was straightforward because its GUI-based platform didn't require complex setups—everything was conveniently available in browser mode. I later downloaded the application for a complete experience. I find it particularly valuable that the suite provides online cloud availability, which ensures I can work from anywhere without the dependency on separate licensed tools like Microsoft Visio. This convenience reflects well on Lucid’s core offerings, such as its basic flow diagrams and the ability to craft network diagrams and architectures efficiently. The tools available simplify constructing organizational structure charts and proper view charts, making them incredibly easy and helpful to use for my work purposes. Additionally, the fact that it saves me time by automatically generating necessary diagrams after inputting data allows me to focus more on the 'actual stuff' rather than getting caught up in diagram creation. Furthermore, I'm impressed by the availability of many features on the basic license, essentially offering more upfront without the need for a separate license.
What do you dislike about the product?
I dislike that not all features are available under a single license, which means having to purchase different licenses for different features.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create presentations and diagrams effortlessly, replacing the need for tools like Microsoft Visio. It saves me time by auto-generating necessary diagrams, enhancing my productivity with its online accessibility and ease of use.


    Information Technology and Services

Flexible, Easy Integration for Cross-Department Initiatives

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
It's extremely flexible, customizable, comprehensive, and easy to use across teams. I love how quick it is to integrate into our team's daily workflows.
What do you dislike about the product?
Using the trial becomes pretty limited when you nee to build out a more extensive flow.
What problems is the product solving and how is that benefiting you?
We used to try and diagram or plan everything in spreadsheets or powerpoint, but there are too many limitations on how you can use those tools. It's allowed us more flexibility and expanded our capabilities for successful cross-departmental initiative mapping.


    Jace S.

Useful for Charting, But Layout Can Be Frustrating

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
So far it has been quite useful, while somewhat limited and confusing. However, it has helped me make a few charts
What do you dislike about the product?
Sometimes you move one thing and everything gets screwed up and moves all around, like Adobe. lol
What problems is the product solving and how is that benefiting you?
Just making diagrams and flow charst


    Raunak T.

Excellent for Workflows and Collaboration

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
Its the best for creating workflows and collaboration.
What do you dislike about the product?
There should be an AI powered analyzer which can analyse and correct any mermaid code we upload.
What problems is the product solving and how is that benefiting you?
Architecture diagrams and process automation workflows creation.


    Financial Services

Great AI tool

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
The new AI features that help me create diagrams quickly
What do you dislike about the product?
So many options - I would like AI to help me find the best tools and format for what I am trying to craft
What problems is the product solving and how is that benefiting you?
Outlining processes and interactions between parties


    Online Media

Effortless Collaboration, Minor Learning Curve for Custom Icons

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
Lucid provides me with an effortless way to build a collaborative workspace with my team, all without the need to install any software. Additionally, it includes a wide variety of visual icons and resources that we find useful.
What do you dislike about the product?
Getting accustomed to adding your own icons and resources can take some time, which introduces a bit of friction when brainstorming ideas for internal tools.
What problems is the product solving and how is that benefiting you?
This product addresses the need for remote collaboration effectively.