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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,566 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Jin B.

Effortless Diagramming with Stunning Visuals

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate the ease of use that Lucid Visual Collaboration Suite offers. It significantly saves me time because I prefer spending minimal time understanding and using any tool, so its simplicity is crucial. Additionally, the visual appeal of the diagrams greatly enhances communication with my teammates. The ability to quickly translate my ideas into something visual not only helps me understand complex concepts better but also facilitates clearer communication within my team. These aspects, combined with the appealing and professional look of the diagrams, make it a valuable tool for diagramming system architecture and database models in my software engineering role.
What do you dislike about the product?
I couldn't find anything yet.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to quickly translate ideas into visuals, facilitating team communication. Its ease of use saves me time, and the visual appeal helps in effectively conveying concepts.


    Curvtx .

Effortless Teaching Tool with Intuitive Design

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how Lucid Visual Collaboration Suite provides a quick and useful tool for teaching, especially with the whiteboard feature that integrates seamlessly with Google Meet without any additional costs. The ease and shareability of the platform are standout features for me; it's incredibly convenient to simply send an email to my students, allowing them to access the content later. The intuitive interface is another significant benefit, as it meant I didn’t need to watch any tutorials or seek help to get started. I'm particularly impressed with how I can share my work as many times as needed without any hassle. The initial setup was a breeze—just setting up my account for the first time allowed me to save all my whiteboards and access them easily by logging in. Overall, these features significantly enhance my teaching experience, making it both efficient and straightforward.
What do you dislike about the product?
I find that using hotkeys in the Lucid Visual Collaboration Suite can sometimes lead to misclicks on sticky notes. This can be frustrating and disrupts the workflow. I would prefer if the hotkeys were less sensitive to prevent such issues.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for teaching with the whiteboard. It provides a quick, intuitive tool accessible via Google Meet for free, allowing me to easily share and save lessons without needing tutorials or help.


    Ella W.

Streamlines Team Collaboration with Handy Templates

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite primarily for collaborative tasks at work, and it streamlines several essential activities such as note-taking, creating process flows, and crafting comparison charts. What stands out to me the most is the powerful range of templates it offers. These templates are not only diverse but also incredibly useful and straightforward to integrate into my projects. This feature saves me the time and effort of building diagrams or graphs from scratch. I also appreciate the real-time collaboration capabilities of Lucid Visual Collaboration Suite, which effectively address challenges related to team collaboration. Moreover, the option to gather and organize sticky notes based on tags is a feature I find particularly useful, as it helps in maintaining organized and efficient brainstorming sessions. Additionally, I found the initial setup of the software to be hassle-free, as it was easy to learn and use immediately, with new features and shortcuts discovered during continued use, contributing to a seamless onboarding experience.
What do you dislike about the product?
I think the size of fonts in a shape could be more automated, as I always have to change the font size manually, which takes a lot of time. Additionally, I sometimes have to switch back and forth between Lucidchart and Lucidspark because of their different features and templates, and I feel it might be useful to combine them.
What problems is the product solving and how is that benefiting you?
I find that Lucid Visual Collaboration Suite solves real-time collaboration issues and saves time with its easy-to-use templates. It supports my work with effective note-taking, process flows, and comparison charts.


    Rashod G.

Licid: Empowers and Streamlines Tax Planning with Intuitive Visual Diagrams and Flowcharts

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I give double thumbs up to the fact that Lucid Visual Collaboration Suite allows me to create visual representations of tax planning strategies that aid in making business decisions.
What do you dislike about the product?
Creating visual diagrams is way too seamless and fun with a big screen but I do not like how I am forced to zoom in and out while using my Android mobile application of 5.5 inches.
What problems is the product solving and how is that benefiting you?
Visualization of my client tax planning and business loans is the main benefit that I gain with Lucid.


    Mauranne S.

Great tools for mapping complex processes

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
Lucid is an excellent tool for creating diagrams, flowcharts, and visual representations of complex ideas. Its intuitive interface makes it easy to design professional-quality visuals without a steep learning curve. The drag-and-drop functionality is smooth, and the library of templates is extensive, which saves a lot of time when starting new projects.
What do you dislike about the product?
On the downside, some advanced features are locked behind the premium plan, which might be limiting for smaller teams or individual users. Additionally, while the app performs well overall, large diagrams can occasionally cause slight lag.
What problems is the product solving and how is that benefiting you?
It allowed us to map complex processes and make changes very easily.


    Financial Services

Customizable and User-Friendly Experience

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I like the various customization options and the ease of use.
What do you dislike about the product?
I did not see the biggest difference between using Lucid and using Visio which we already have licenses for.
What problems is the product solving and how is that benefiting you?
It provides our engineering team with a easier integration friendly diagram.


    Olivier P.

Intuitive, Integrates Seamlessly, Minor Template Limitations

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I love how Lucid Visual Collaboration Suite is incredibly easy to learn and adaptable, which allows me to quickly adopt new features and tools as I encounter new challenges or business needs. The menu offering a visual overview of all ongoing work is intuitive and fast, making it simple to manage multiple projects concurrently. Sharing charts is breezily facilitated by the copy link functionality, enabling me to seamlessly distribute information to colleagues or embed it in project documentation such as Confluence. Additionally, integrating Lucid charts with tools like Atlassian's Jira and Confluence adds immense value by streamlining my workflow across platforms.
What do you dislike about the product?
I often struggle to find the right templates for my specific needs, such as project roadmaps, Gantt charts, process mapping, and Work Breakdown Structure tables. This can be limiting for my work as a Project Manager and Software Product Manager. Additionally, I'm unsure if I'm utilizing all the capabilities that the Lucid Visual Collaboration Suite offers, which suggests that there might be a lack of comprehensive training or resources to fully exploit the tool's potential. While I manage to integrate Lucid charts with Atlassian tools like Jira and Confluence, I miss the capability to integrate them seamlessly into Microsoft tools, particularly PowerPoint. Although the tool is generally easy to learn, the absence of detailed training sessions or examples on optimal use has been a missed opportunity for enhancing efficiency.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for creating and sharing visual charts, diagrams, and process maps, which facilitates team collaboration and provides a clear business overview. It’s easy to adopt and integrates well with tools like Jira and Confluence, though better Microsoft integration is desired.


    Prassan T.

All-in-One Platform with User-Friendly Features

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
it is user friendly, placeholders guide is a cherry on the top, it has almost all the features which used to deliver the project effectively and efficiently and prepare project roadmap and flow, everything is available in a single platform.
What do you dislike about the product?
it should also launch feature like voice assistance or a feature where a user can give a prompt in generice language and can it gives a result.
What problems is the product solving and how is that benefiting you?
it act as a all in one platform and the user has not to search other available software for different work, for example it provide a white board, flow chart, brainstorming in a single place, it save our time and the user becomes a loyal to this platform, over all it is very user friendly.


    Jerome D.

Intuitive and Flexible Tool for Visual Content Creation

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I truly appreciate how intuitive and flexible Lucid Visual Collaboration Suite is. It significantly enhances my workflow when creating mind maps and visual outlines for YouTube presentations. The platform allows me to organize ideas effectively, ensuring that I don't lose track of key points during presentations. The drag-and-drop features make arranging ideas straightforward and efficient, and the diagrams I create can be easily shared with team members or collaborators, which is incredibly convenient. I also enjoy the variety of templates available, which streamline the creation process and make it smooth and enjoyable. The initial setup was a breeze, and after spending a bit of time with tutorials, the entire experience felt quite intuitive.
What do you dislike about the product?
Sometimes the interface can feel a bit heavy when working on large mind maps.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to visually organize my ideas, ensuring I don't lose track of key points. It facilitates logical presentation flow and simplifies complex topics, making my workflow more efficient.


    Ben B.

Intuitive and Effortless Diagramming for Teams

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
The software is very intuitive. For a first time user like me, this was key. I had about 20 minutes of instruction and was then able to create detailed process flow diagrams without help.

I appreciated that I could jump right back into the in progress diagrams for corrections and edits. Team members being able to view ongoing corrections in real time meant that we could easily incorporate significant changes over the phone without having to meet in person. This easy sharing allowed for reduced corrections and reduced time to our final version.

Adding these diagrams to other documents was also easy. Our process diagrams are now imbedded in numerous planning documents.

The ability to export as a PDF has been great for quick distribution for those team members that prefer a paper copy.
What do you dislike about the product?
So far, I don't have any negatives. I am early on in the use cycle, so those may come later, but I am confident that the support team behind this product will have solutions readily available for me.
What problems is the product solving and how is that benefiting you?
This software is getting complex decision trees and production processes onto paper and allowing us to document employee experience in a way that allows for training others in a repeatable way. Lucid is giving us a way to quantify those hard learned lessons and apply them to the organization at large.