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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,558 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Apul G.

Effortless Collaboration and Clarity with Lucid Visual Collaboration Suite

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
In my opinion, the standout feature of the Lucid Visual Collaboration Suite is how it simplifies complex concepts using intuitive diagrams and real-time collaboration. Since it’s cloud-based, teams can collaborate effortlessly from any location. Additionally, its smooth integration with widely used tools such as Slack and Google Drive helps enhance both productivity and team alignment.
What do you dislike about the product?
One drawback of the Lucid Visual Collaboration Suite is that its advanced features can be intimidating for those new to the platform, requiring a significant investment of time to learn how to use it efficiently. Additionally, some integrations and premium functionalities are restricted to higher-tier subscription plans, which may create difficulties for smaller teams or users working with limited budgets.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite addresses several important challenges. When it comes to visualizing complex ideas, it transforms abstract concepts into clear diagrams and flowcharts, which makes it much easier for teams to communicate. For remote collaboration, its real-time editing and commenting features enable distributed teams to work together smoothly, helping to minimize delays and prevent misalignment. Additionally, its integration with tools such as Slack, Jira, and Google Drive helps streamline workflows and reduces the need to constantly switch between different platforms.

These features have helped me by making project details clearer, accelerating decision-making, and boosting overall team productivity.


    James M.

Powerful platform for designing flowcharts, diagrams and mindmaps.

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Lucid visual is a complete application for designing all types of diagrams you need. Its drag and drop interface allow us to create anything from flowcharts to mindmaps. There alot of inbuilt templates that comes with a libray of shapes and symbols to start with to make your visual presentation. Lucid visual aslo offers real time collaboration that allows team members to edit diagrams simultaneously and also we are able to export into pdf or images.
What do you dislike about the product?
Nothing unpleasant about lucid visual application. They keep on advancing and updating its features.
What problems is the product solving and how is that benefiting you?
Lucid visual is a great application for flowcharts and mindmaps maps. It offers great templates from flowcharts to graphs that are easily customizable. Lucid visual aslo has alot of examples and help videos online.


    Mariana M.

Intuitive Collaboration with Ready-Made Templates

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like the fact that the Lucid Visual Collaboration Suite gives you various ready-made templates, is very intuitive, makes it easy for more than one person to collaborate on the same file, and has the ability to easily export what was created in different formats. It is a tool that I adapted to easily.
What do you dislike about the product?
Sometimes I have difficulty with, when we create 2 structures within that structure. So, for example, as we have different ways to pull, sometimes you pull to create a type as if it were a family tree. From pulling from one line to another, sometimes I have difficulty pulling this line. The line comes out crooked or it takes a different path than the one I wanted it to take. Many times also what I see is that it tries to fit each line of the WorkChart within a specific size and sometimes it does this automatically. I don't know if it's my lack of knowledge on the platform, but it's not very, it's not very intuitive how this part works.
What problems is the product solving and how is that benefiting you?
I use the Lucid Visual Collaboration Suite to structure teams and new roles, making plans more visual.


    Asim K.

Easy to Use and Secure Collaboration Tool

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I find Lucid Visual Collaboration Suite to be very nice and easy to use. It's great for making a process flow diagram for company-wide processes. I like that it's easy to see and view everything, and the security is impressive as no one can make edits unless we give them access. It's like MS Visio but better, with easier viewing and more secure collaboration options. The initial setup was easy, and I'd rate it a 10 on a scale of likelihood to recommend to friends or colleagues.
What do you dislike about the product?
I find the use of boxes and lines takes time to get used to.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite makes it easy to see and view diagrams while ensuring security since no edits can be made unless access is granted. It's like MS Visio but easier to use with enhanced security.


    Pradeep D.

Effortless Diagrams, Minor AI Enhancements Needed

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite for object model diagrams, project flows, and business processes. I like the drag-and-drop feature which makes it easy to create flowcharts by dragging and dropping elements and adding text to them. I also appreciate the comment feature which enhances collaboration. Setting it up was very easy, and the learning curve was very small. Overall, it helps developers and business users to visualize and understand the process quickly.
What do you dislike about the product?
The AI feature can be improved as I noticed a few times it is giving inaccurate results when I ask for something.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps developers and business users visualize and understand processes quickly.


    Hospital & Health Care

Great program and easy to use.

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
It was very simple to use and it is better then the other programs I use.
What do you dislike about the product?
The only thing I dislike is that you have to pay to use it.
What problems is the product solving and how is that benefiting you?
It is not solving anything for me but it is helpful in showing a process in our company.


    La R.

Practical Integration and Impeccable Accessibility

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like that the software works well and is integrated into Google Drive, which is really convenient since all our documentation is there. Switching to Lucid Visual Collaboration Suite was easy because its use is similar to Miro, so I felt comfortable right away.
What do you dislike about the product?
I may just not have found the feature, but being able to set pre-recorded views that I can quickly return to with a shortcut. Like hitting F1 and I get to the global view and F2 for a more detailed view that I have chosen in my layout. Handy in meetings.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to organize my ideas and clarify my thoughts with diagrams.


    Telecommunications

Best Collaborative Diagramming Tool for Distributed Teams

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
The intuitive drag-and-drop interface makes it easy to create network diagrams and system architecture documentation. Real-time collaboration allows our distributed team to work together on infrastructure designs simultaneously, and the AWS/cloud service shape libraries save significant time when documenting our cloud environments.
What do you dislike about the product?
Some advanced diagramming features found in desktop tools like Visio are missing or less robust. Custom shape creation is more limited than I'd like, and certain technical diagram types require workarounds to achieve the desired result

Offline access.
What problems is the product solving and how is that benefiting you?
Problem: Our technical documentation was scattered across PowerPoint, Visio files, and outdated PDFs that were hard to maintain and share. Benefit: Lucid centralizes all our diagrams in one cloud platform with easy sharing and version control. Updates are instant, and everyone always has access to the latest architecture diagrams


    Geoffrey O.

Intuitive Platform with Extensive Diagramming Tools to Design Technical and Functional Processes

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
The platform is very intuitive with a broad library of pre-made items to design diagrams and most charts can be made with a simple drag and drop. The quick virtual tour is very helpful when it comes to knowing all the different available features. The support team is always open to helping with anything and answering questions. I am satisfied with Lucid based on the available shapes, icons, lines and arrows for developing diagrams for my documentation projects.
What do you dislike about the product?
There is nothing that I wish I could change about this platform. There is lots of shapes to become comfortable with, but this is less of a con and more of an informational item.
What problems is the product solving and how is that benefiting you?
It’s been an excellent tool for creating decision-based guides that help support staff to diagnose system problems effectively. Creating diagrams with this platform also provides a quick understanding of network configurations that text only cannot match.


    Gavin L.

Lucid is very versatile to create flowcharts with ease and more innovatively

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Preparing flow charts for processes is quick with so many shapes to apply and options to navigate through. Picking icons to drag and drop makes creating diagrams and charts very easy. When I compare pricing vs achieving my diagram deliverables, there is no other tool that can fill better this gap like Lucid does.
What do you dislike about the product?
It pretty much works excellently and does everything a professional will need to create diagrams and flow charts without difficulty.
What problems is the product solving and how is that benefiting you?
I use Lucid for my UML diagrams and to map out the entire data flow paths within our databases. The tool has allowed me to adequately support the installation steps of our products and operational workflows.