Lucid
Lucid SoftwareExternal reviews
8,558 reviews
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Easy Customization, Limited Export Options
What do you like best about the product?
I find it easy to create and update charts as the process changes. I really like how easy it is to customize and visualize processes. Unlike other programs that offer limited or structured options, Lucid Visual Collaboration Suite allows lots of freedom to build and craft as I go. The initial setup was also very easy, making the transition smooth from products like Canva, Word, and Adobe, as Lucid Visual Collaboration Suite is much more fluid.
What do you dislike about the product?
I don't like that there's no easy way to print or convert charts to a printable format like PDF or Word. It would be great to have an option other than taking screenshots, even if it was a paid feature.
What problems is the product solving and how is that benefiting you?
I find it easy to create and update charts as processes change. It offers great freedom to customize and visualize processes without the structured limitations of other programs.
Effortless Workflow Creation with an Intuitive Interface
What do you like best about the product?
Very easy to use and great at creating strong visual workflows for our team.
What do you dislike about the product?
The free tier feels a bit too restrictive. Even though I haven't created anything unusually large, I find myself getting cut off from progressing fairly early in my projects. On top of that, there are some aspects of the UI that I think could be improved. For example, everything appears to have a rather low resolution at first, and the quality only increases when I export. I would really like to be able to take a clear screenshot to share with my team, but that's not possible with the current setup.
What problems is the product solving and how is that benefiting you?
Mapping out ideas and workflows as I plan new products and processes.
Effortless Idea Sharing and Collaboration, Instantly Visualized
What do you like best about the product?
The best part is how quickly you can get ideas out of your head and into a clear visual that other people can actually work with. Real-time collaboration is smooth, templates make it easy to start fast, and it plays nicely with the tools teams already use (docs, wikis, project tools). It’s great for turning messy processes into something everyone can agree on.
What do you dislike about the product?
Some advanced features are a bit hidden until you learn the UI, and very large/complex diagrams can feel slower to edit. Pricing/seats can also get expensive as more teams want access, and permissions/sharing can take a minute to set correctly when you’re working across departments
What problems is the product solving and how is that benefiting you?
It solves the “we’re aligned in the meeting but not after” problem by making workflows, org/process maps, and plans visible and shareable in one place. That reduces back-and-forth, cuts down on misunderstandings, and speeds up decision-making—especially when collaborating async or across regions. It’s helped me document processes faster, onboard people more easily, and keep stakeholders aligned.
Effortless Collaboration and Organization with Intuitive Templates
What do you like best about the product?
I really appreciate how intuitive and straightforward it is to start using this tool—there’s virtually no learning curve. I also value the ability to collaborate directly with my project manager and client, since they don’t need to install any additional apps. The premade templates are another highlight for me, as they save a lot of time and help me better organize and understand my own design workshops, such as journey mapping.
What do you dislike about the product?
I wish I could move objects freely without it being locked to a grid layout. I also would love to be able to share links to specific pages/tabs and even frames.
What problems is the product solving and how is that benefiting you?
Lucid is helping me collaborate and communicate with my internal team and client in order to get our ideas tangible.
Templates that Improve Visual Efficiency
What do you like best about the product?
I like that Lucid Visual Collaboration Suite has tools that adapt and are useful for what one wants to accomplish. Additionally, it has templates that, upon selecting them, provide me with different graphic options and save me the time of having to create one from scratch. I also appreciate that the initial setup was very easy and didn't take too much time.
What do you dislike about the product?
It should be improved to have the most necessary or important options because, as they say, 'less is more'. Having many options or tools to choose from when editing the design of the architecture makes it complicated to understand what each thing is for.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to develop technological solutions and solve business problems through graphical representations. It helps me by offering templates that save time in creating graphics. The tools adapt to what I want to accomplish, which is very useful.
Empowers Team Collaboration Effortlessly
What do you like best about the product?
I like the ability to collaborate using the Lucid Visual Collaboration Suite. I also find it useful for diagramming the architecture workflow for my app and illustrating workflows, which solves the problem of illustrating my system's architectural overview effectively. The setup was easy enough, and I found the tool quite useful overall.
What do you dislike about the product?
nothing it was very intuitive
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for diagramming my app's architecture workflow. It allows me to illustrate my systems' architectural overview.
Streamlined Brainstorming with Real-Time Collaboration
What do you like best about the product?
I like the ease of development that Lucid Visual Collaboration Suite provides, which is crucial for me as an engineer because it allows for quick iteration in my daily workflow. I also love the idea of real-time sharing, even though I haven't tried it yet. It sounds great as it would allow my team to iterate together and share ideas in real-time, eliminating the need for meetings to share design work as everyone can see each other's progress instantly. Additionally, the UI is well designed, which is a positive aspect.
What do you dislike about the product?
The learning curve was there for sure. It took me a while to get used to the full suite of capacity. I'm not very sure. I think a more step by step guided tutorial would be helpful. I remember seeing some set up hints, but I was confused as I was trying to go through it.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite lets me rapidly draw and adjust app development designs, vital for my frequent iteration process. It streamlines team collaboration by allowing real-time sharing and idea exchange without meetings.
Streamlined Network Mapping and Collaboration
What do you like best about the product?
I like how easy it is to quickly build clear, professional network diagrams, collaborate in real-time with team members, and keep multi-site topology documentation consistent and up to date in one place. It saves time and reduces errors, making it easy to update diagrams as the network changes. By allowing the team to review and comment, it helps align in real time using a single, accurate source of truth. The initial setup was pretty easy because of the friendly user interface, which is easy to pick up.
What do you dislike about the product?
For large complex diagrams of networks, performance can slow down, and managing very dense topologies can be cluttered. Improved handling of large scale diagrams, better automatic layout options, and more advanced, network-specific templates or symbols would make it more effective.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to solve fragmented or outdated network documentation issues, offering a clear, shareable view for troubleshooting and planning. It saves time, reduces errors, allows team collaboration in real-time, and ensures documentation is consistent and up-to-date.
LUCID VCS: Powerful Market Mapping and AI Insights for Growth Expansion
What do you like best about the product?
I am working in two different organizations currently as a VP General Expansion and RVP. As a RVP, I am able to map market growth by dropping each region in the US onto a heat map which link revenue forecasts and through AI, I am able to spot areas with highest-potential.
What do you dislike about the product?
Now that I upgraded to the custom plan, I do not face issues that such as login restrictions on mobile apps while using Individual and free tiers.
What problems is the product solving and how is that benefiting you?
Executive briefing deck via Lucidchart help create a regional pulse that embed the growth map to create KPI dashboards that connect to board meetings in one place.
Versatile and Easy-to-Use Collaboration Suite
What do you like best about the product?
I use Lucid Visual Collaboration Suite to build roadmaps and share business impact with non-technical users easily. It really makes retrospectives and gaining feedback much easier than other tools. I appreciate the versatility and flexibility of the tool to bring meetings to life in real time. It's great for capturing any flow or pipeline, and decisions that often aren't made in other meetings get answered in real time with Lucid. It was very easy to set up and the teams adopted it well.
What do you dislike about the product?
I think animations in certain flows would be a really cool feature to show the transition from as-is state to to-be state. We haven't set up the integrations with JIRA yet, but I'm pushing for this because roadmapping would be awesome with it.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to socialize clear plans with non-technical teams, facilitating real-time decision-making and feedback collection, and creating versatile visual roadmaps and flows.
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