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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,558 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Maria Eduarda V.

Ease of Navigation, Challenging Initial Adaptation

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I like the way of the Lucid Visual Collaboration Suite, especially for the ease of navigation. I can store information easily and didactically. Additionally, it offers more tools for use.
What do you dislike about the product?
The dynamics are not intuitive, and I had difficulty until I adapted.
What problems is the product solving and how is that benefiting you?
I use the Lucid Visual Collaboration Suite to solve lack of organization and perspective. I like the ease of navigation, which allows me to store information easily and didactically.


    Daniel A.

Clean Workspace and Beautifully Designed Shapes for Effortless Diagramming

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
My favorite part of this platform is that it gives me a clean workspace to be able to create diagrams with the most organized and well designed shapes I have ever seen.
What do you dislike about the product?
Very little, its a minor dislike and almost definitely user error but trying to change the shape of the arrows while in the flow chart requires undivided attention.
What problems is the product solving and how is that benefiting you?
I create logistical diagrams to ensure smooth execution of orientation sessions and simplifies Standard Operating Procedures for staff with easy-to-understand visual guides. Very good for drawing all kinds of diagrams we draw day to day to support processes.


    Computer Software

Essential Tool for Effortless Design and Collaboration

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
It makes design and collaboration easier. life saver for tech people who want to present flow charts, architectural diagrams. It has too many features
What do you dislike about the product?
not much, just the fact that it can be a bit difficult for a first-timer and would probably need too many modifications and googling to get around with it.
What problems is the product solving and how is that benefiting you?
Lucid Collaboration suite provides me with the tools to work on visual representation of some highly technical stuff which can be easily explained to the downstream business stakeholders


    Computer Software

Diagram with ease

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
The most helpful feature about Lucid Visual Collaboration Suite is that you can choose the purpose for your diagram. The upsides of Lucid Visual Collaboration Suite is that it is super easy to navigate. I learned how to use this tool in less than 15 minutes.
What do you dislike about the product?
The least helpful feature about Lucid Visual Collaboration Suite is nothing. The downsides of Lucid Visual Collaboration Suite is nothing. I haven't found something to complain about!
What problems is the product solving and how is that benefiting you?
Having to use over-complicated platforms to create UML diagrams that take a lot of my time.


    Joseph W.

Lucid Visual Collaboration Suite is helpful for flexible brainstorming.

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is best for creating quick flowcharts, especially when the turnaround time is less than an hour. It makes it extremely easy to create flowcharts and gives you a clear path on what needs to be done in a project. The clarity provided by creating visio images to illustrate data flows within our business is a powerful and incredible tool that consumed by both our internal users and our external clients to help understand the data journey.
What do you dislike about the product?
For the past 5 years I have been using Lucid Visual Collaboration Suite and i haven't encountered any challenging issues.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has definitely helped us to have a clearer concept of the processes we follow. I like how it conveys business requirements to development staff and it facilitates the sharing of ideas across business units. Also, Lucid Visual Collaboration Suite provides ability to clearly document and explain workflow.


    Denis K.

Great and amazing tool for quick flowcharts.

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is perfect for online collaboration. It makes you feel like you are in the same room as everyone else is in the workshop. It is used to create process flows and data flow diagram which help users to understand the system easily and with the help of these diagrams the user gets to know about the solution and how it works and how the data flows from start to end.
What do you dislike about the product?
I wish there were more templates. I would highly appreciate.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is very easy to use and helps with organizing and planning your ideas. We are able to use Lucid for complaints process, investigations, deviations and incidents. Lucid Visual Collaboration Suite allows us to create beautiful and easy to understand diagrams.


    Maureen M.

Lucid Visual Collaboration Suite is easy and fun to use.

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
We use Lucid Visual Collaboration Suite to brainstorm ideas, processes and projects across cross-functional teams. We also use it as a visual tool to map out the project journey from initiation to delivery. It's a great tool that gets ideas down, shared quickly and effortlessly.
What do you dislike about the product?
Sometimes the functionality isn't super intuitive for those not used to these sorts of platforms.
What problems is the product solving and how is that benefiting you?
We find it helpful in terms of bringing teams together and allowing everyone to contribute in a fair and accessible way, ensuring that we get the best ideas and solutions possible with clear next steps. When you are approaching the edge of a template, it automatically makes the diagram bigger.


    Edwar F.

Fast and Effective Tool for Expressing Ideas

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I value how quickly it completes tasks, which allows me to communicate ideas easily and effectively. There are many templates, and you can achieve great things with them.
What do you dislike about the product?
There are several things I do not like:
a. It is rather unintuitive that the arrows cannot be adjusted in terms of rotations or where to make breaks in them.
b. Its artificial intelligence leaves much to be desired; it is basically useless.
c. For what it costs, it should be able to import a graph in PNG, JPG, or PDF format and convert it into an identical diagram, or at least a similar one.
What problems is the product solving and how is that benefiting you?
I have to say, the real-time collaborative editing feature stands out to me. It allows multiple team members to work on the same diagram simultaneously, with changes syncing instantly. I truly appreciated this aspect.


    Moses K.

Excellent And Outstanding Tool That Helps Us Bring Data And Processes To Life.

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Brainstorming with multiple collaborators is impressively simple and visually appealing. Lucid Visual Collaboration Suite helps us to reduce manual hours that we used to put into the onboarding of a new employee. Additionally, i like how to helps us to demonstrate the solutions and ideas to customers as well as internal teams it is extremely easy to search for items, align them and save diagrams.
What do you dislike about the product?
I can't remember anything that disappointed me while using Lucid Visual Collaboration Suite.
What problems is the product solving and how is that benefiting you?
It is great to start from scratch and create diagrams for any solution or idea. It is very easy to use even technical and non-technical person can use to detail specific details about software and hardware designs.


    Computer & Network Security

Effortless Network Diagrams and Seamless Collaboration

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
What I found most helpful about Lucid Visual Collaboration Suite was how simple it was to get started. I needed a tool for creating a network diagram that wasn't Visio, and Lucid made the process incredibly straightforward. As soon as I opened the application, I was able to begin mapping out my network design without needing to consult any guides or watch tutorial videos. Within 15 minutes, I had a rough draft ready, and after spending about an hour refining it, my network diagram was nearly complete. Sharing the diagram with others for feedback was seamless, and after making a few minor adjustments, I had a finished product that was easy to distribute. The whole experience couldn't have been more convenient.
What do you dislike about the product?
In my experience, the most challenging aspect was simply locating Lucid online and being able to compare it with other available options. I spent more time searching for a suitable solution than I did actually implementing it. Perhaps the search terms I used made it more difficult, but in the end, I'm glad I discovered Lucid.
What problems is the product solving and how is that benefiting you?
I was searching for a straightforward, user-friendly, and fast solution that wasn't Microsoft Visio. I needed a tool I could set up quickly, use to create a rough draft during a discussion, and then easily produce a finished diagram that clearly conveyed every aspect of my network design. Lucid met all of these requirements.