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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,558 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Naomi S.

Crystal Clear Telecom Network Visualization for 24/7/365 with Lucid Visual Collaboration Suite

  • January 29, 2026
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite visualizes telecom infrastructure, connections, circuits and network in my organization to ensure I notice areas of improvements prior to damage.
What do you dislike about the product?
I use both Licidchart and Lucidspark and I barely encounter bugs nor features requiring vendor/tech support to customize.
What problems is the product solving and how is that benefiting you?
Managing incidents and communicating with Vendor, IT and Operations teams is a key benefit of LVCS.


    Harrison H.

Seamless Diagram-to-Whiteboard Workflow for Faster Visual Collaboration: Lucidchart & Lucidspark

  • January 28, 2026
  • Review provided by G2

What do you like best about the product?
How I am able to navigate rapidly from creating diagrams with Lucidchart to collaborating visually via whiteboards with Lucidspark is what I salute most about LVCS. The flowcharts and diagrams allows me to visualize trends, patterns when making business decisions.
What do you dislike about the product?
Ever since I upgraded to the team plan, I have never been prevented/locked from using my iOS mobile Apps on the go.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite help identify bottlenecks/areas of improving by creating visual diagrams and flowcharts that analyze business patterns and trends.


    Dorcas I.

Perfect tool for great diagrams

  • January 28, 2026
  • Review provided by G2

What do you like best about the product?
I like that it really makes creating diagrams and flowchart easy and allows me to link my diagrams to real time data sources.
What do you dislike about the product?
It a little bit expensive and was not easy to learn.
What problems is the product solving and how is that benefiting you?
It helps me to create diagrams and visualization that are well detailed easily and also helps me to be more productive and effective at work.


    German M.

Essential for Remote Team Collaboration

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
I like the Lucid Visual Collaboration Suite for its excellent collaboration features. It allows me to work with multiple team members in a live environment, making it easy to drop ideas and brainstorm together. Additionally, setting it up was super easy, like a zero out of 10 in terms of difficulty.
What do you dislike about the product?
Sometimes for the login and sign in, other team members can find it confusing or difficult, especially as consultants where you use different emails and some things have permissions and some things don't. It'd be nice if it was clear what's private, what's public, what I can share, and what I can't, and who I need to send out what email to. So maybe just clarifications on roles and permissions whenever we're doing Lucidchart collaboration.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for planning architecture diagrams and presentations. It solves remote work challenges with whiteboarding, allowing brainstorming and visualizing data flows. Having a live space for collaboration with team members is excellent for communication and idea sharing.


    KUMAR H.

Lucid’s Unified Ecosystem Makes Ideation-to-Architecture Seamless

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
Lucidchart (diagramming), Lucidspark (brainstorming), and Lucidscale (cloud architecture) feel like one ecosystem, not three bolted-on tools. You can ideate, refine, and formalize without switching mental gears.
What do you dislike about the product?
For larger teams or enterprise use, licensing can get expensive — especially if you want access to all components (Lucidchart, Lucidspark, Lucidscale). Some competitors offer similar features at lower price points.
What problems is the product solving and how is that benefiting you?
Teams often brainstorm in siloed tools (sticky notes, chat threads, sketches, docs), making it hard to gather raw ideas in one space.

How Lucid Solves It
Lucidspark provides an open, shared canvas where everyone can drop ideas, cluster, vote, and prioritize — all in real time.


    Chad M.

Effortless Collaboration and Visual Clarity

  • January 26, 2026
  • Review provided by G2

What do you like best about the product?
I really appreciate Lucid's focus on team collaboration. It allows us to work on our flows together, make updates, and give feedback, which makes it a lot more valuable for us. Setting it up was also very easy, and we were using the service on the first day. I also like that it allows us to see how processes should flow and any possible feedback loops.
What do you dislike about the product?
We currently do not have any dislikes.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite allows us to see process flows and possible feedback loops. It focuses on team collaboration, enabling us to work together on flows, make updates, give feedback, and get feedback.


    Katherine M.

Great tool for collaboration

  • January 26, 2026
  • Review provided by G2

What do you like best about the product?
I like it ease of creating and sharing diagrams and other visual tools that allows me to clearly visualize and collaborate on my projects.
What do you dislike about the product?
It's not very intuitive, needs some improvement on the interface.
What problems is the product solving and how is that benefiting you?
It helps me with day to day project planning. It has helped me to create diagrams and flowcharts which has really enhanced collaboration and communication.


    Jamie D.

Real-Time Collaboration with Great Graphics and an Easy Interface

  • January 26, 2026
  • Review provided by G2

What do you like best about the product?
I enjoy being able to edit a document or a visual in real time with other members on the team. The graphics always turn out great and it is easy to use and understand.
What do you dislike about the product?
There is nothing particular I dislike about the Collaboration Suite
What problems is the product solving and how is that benefiting you?
Lucid is able to take my thoughts and put them on paper- it is extremely helpful when diagramming out projects and building org charts for our clients. We are also able to take what we have created in Lucid and share it with the companies we work with.


    Aman C.

A tool with excellent teamwork capabilities and quick setup

  • January 26, 2026
  • Review provided by G2

What do you like best about the product?
I like the Lucid Visual Collaboration Suite because it helps clarify ideas quickly and supports teamwork in real-time. It can give clarity to vague ideas in just a few minutes, which is really good for brainstorming sessions. I noticed while setting it up that it was really fast, which is a big plus point for me.
What do you dislike about the product?
It may be that there is more precise control over design tools and version control.
What problems is the product solving and how is that benefiting you?
I use the Lucid Visual Collaboration Suite for system architecture drawings and ER diagrams. It helps reduce misunderstandings among team members and clarifies ideas. It is excellent for shaping vague ideas in a matter of minutes, especially during brainstorming sessions.


    selim b.

A Great Collaboration Tool That Keeps Projects Running Smoothly

  • January 25, 2026
  • Review provided by G2

What do you like best about the product?
it is great collaboration tool and helps you to run your project without any interruption. and learning curve is in the expected level, does not require too much to invest to use it quickly.
What do you dislike about the product?
nothing, everything works more than expected.
What problems is the product solving and how is that benefiting you?
help me to draw complex workflow easily by collaborating other team members.