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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,558 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Benjamin K.

Great and easy to use diagram and flowchart tool of all times

  • February 03, 2026
  • Review provided by G2

What do you like best about the product?
Its symbol library contains the highest element of any diagramming toolthat I have tried and its template library has served as the ideal foundation for every diagram or flow map that I have ever created.
What do you dislike about the product?
To unlock all the features you have to upgrade but for some users the free version already offers enough.
What problems is the product solving and how is that benefiting you?
I find it very effective and helpful when it comes to designing, modeling or simulating processes and also in diagrams. It is excellent for quick presentation of project flow to our partners.


    Katie O.

Powerful Diagramming with Robust Shapes, Icons, and Connectors to Design Impeccable Diagrams

  • February 03, 2026
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite has more powerful tools and robust shapes, icons, and connectors in creating diagrams, infographics and other visual documents as compared to other diagrams creation platforms.
What do you dislike about the product?
No limitations experienced and I can’t say there is a feature that is missing for diagram and flowchart creation.
What problems is the product solving and how is that benefiting you?
It provides a better and intuitive space to draw charts, design diagrams, process flows and other tables. It allows me to easily design floor plans and also business graphics.


    rashmitha c.

ease of diagram

  • February 03, 2026
  • Review provided by G2

What do you like best about the product?
I really like is the collaboration feature. It’s helpful to work with others on the same board, see their inputs in real time, and share feedback directly on the diagram. This makes group discussions and planning much smoother because everyone can understand the idea visually instead of just through explanation.
What do you dislike about the product?
because there are so many features and options, it can feel a bit overwhelming at first. New users might need some time to get comfortable with all the tools and layout options.
What problems is the product solving and how is that benefiting you?
It solves the challenge of collaborating with others in real time. Multiple people can work on the same board at once, leave comments, and give feedback directly on the diagram. This means everyone stays on the same page, which helps reduce confusion and speeds up group work.


    Sruthi G.

Lucid Turns Rough Ideas into Clear, Step-by-Step Diagrams

  • February 03, 2026
  • Review provided by G2

What do you like best about the product?
Sometimes thoughts are all over the place, especially when planning a project or designing a system, and Lucid helps organize everything step by step. I can start with rough ideas and then turn them into structured diagrams like flowcharts or system designs.
What do you dislike about the product?
One thing I dislike about the Lucid Software Visual Collaboration Suite is that some advanced features are only available in paid plans. While the free version is useful, certain tools that would help with more detailed or professional diagrams are restricted, which can be limiting.
What problems is the product solving and how is that benefiting you?
Instead of just writing long text or trying to explain something in words, Lucid lets you draw diagrams, flowcharts, and maps that make it easier to see how things connect. This makes it much simpler to plan, organize, and communicate ideas, especially when working on technical projects or group assignments.


    Andrew C.

Seamless Visualization Tools (Chart + Spark) to Optimize Claims, Underwriting, & Policy Management

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
How it has been seamless to visualize and optimize core insurance processes including, claims processing, underwriting and policy management is what I like most about Lucid Visual Collaboration Suite.
What do you dislike about the product?
I do not experience any downside when utilizing Lucid Visual Collaboration Suite, but I use the Enterprise Plan.
What problems is the product solving and how is that benefiting you?
As a COO, I am able to map out my insurance agency structure, team roles and responsibilities via Org Charting.


    Abraham M.

Real-Time Collaboration with Lucidspark & Visual Strategy with Lucidchart for 2️⃣4️⃣/7️⃣/3️⃣6️⃣5️⃣ ⏳

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
It is through Lucid Visual Collaboration Suite that IT processes and real-time collaboration are at top-notch across all departments in my organization.
I like how Lucidchart allows me to create visual strategies for both internal and external communications.
What do you dislike about the product?
I was using the free version before upgrading to the team tier and the limitations that I used to experience are no more.
What problems is the product solving and how is that benefiting you?
Lucidspark enables us (teams) to edit documents and brainstorm collaboratively in one central space which boost performance and in-turn leads to high ROI.


    Tushar S.

Design Thinking using Lucid Boards

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
We used lucid board for our design thinking project. Almost all our steps be it value chain analysis, journey mapping, brainstorming were done using lucid boards. It is really easy to use and a very efficient collaborating tool.
What do you dislike about the product?
I think the sticky notes can be more smooth to drag, and resize.
What problems is the product solving and how is that benefiting you?
It worked for me as we were required to show our case to the cohort. The fact that we were able to collaborate in remote settings was very helpful for our group.


    Mario L.

Boosts Transparency and Collaboration Effortlessly

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite for team retrospectives and flow charts, and I really appreciate how it enhances transparency, effectiveness, and collaboration within my team. I like how it can engage and bring people together. The anonymous feature is great because it makes people feel free to share their feedback. I also find the flowchart library very useful, and the team hubs are excellent for cooperation. We switched from MS Office Suite to Lucid Visual Collaboration Suite because it offers way more functionalities and potential. The initial setup was very easy.
What do you dislike about the product?
I find preventing accidental changes challenging for people who are just supposed to view a document.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite enhances transparency, effectiveness, and collaboration. I like how it engages and brings people together, especially with its great anonymous feature. It has way more functionalities and potential than the MS Office suite.


    Stipe .

Planning Surgical Approaches at Breeze for 24/7/365 with LVCS - Weekly Bases User in the Hospital 🏥

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
Spinal surgery procedures (Corpectomy, Laminectomy, PLIF & Arthroplasty) requires a lot of care and coordination. I leverage Lucid Visual Collaboration Suite to visualize complex spinal surgery procedures and collaborate virtually with other medical team to align treatment plans through Lucidchart & Lucidspark respectively.
What do you dislike about the product?
I always turn to Lucid whenever I have an upcoming surgery procedures to brainstorm with other patient care teams and I hardly come across bugs - even though I mainly use my Mac browser application.
What problems is the product solving and how is that benefiting you?
Visualizing patients anatomy for surgical planning, collaborating with my colleagues for brainstorming ideas and mapping out surgical procedures are the key benefits that I relish with Lucid.


    KeVonte C.

Effortless Team Collaboration with Lucid

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
I really enjoy the real-time collaboration feature of the Lucid Visual Collaboration Suite. It feels very smooth and helpful, especially when working with my remote colleagues. Lucid helped make conversations flow better and kept everyone on the same page without extra friction. I appreciate its ability to turn complex problems and ideas into simple tasks. The ability to get my thoughts out quickly and onto a board for brainstorming, process mapping, or project planning makes everything a lot easier. The software is great, visually appealing, and clever.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to simplify complex problems and ideas into simple tasks, making collaboration easier. I can quickly map out processes, plan projects, and brainstorm, especially with remote colleagues, which helps keep conversations smooth and everyone on the same page.