Lucid
Lucid SoftwareExternal reviews
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Great, User-Friendly Product
What do you like best about the product?
-User-friendly and is easy to have other employees starting using. It doesn't really require much training even for non-tech people to get started. It makes the investment in training much easier.
-Sharing capabilities for transparency across the organization. It makes it much easier for people to work on the same collaborative document rather than having to email versions back and forth.
-Being able to build other documentation that maybe would not be what you would think would be the basis for what Lucid is meant for. Different type of marketing material even if you don't have those that can use Photoshop.
-Sharing capabilities for transparency across the organization. It makes it much easier for people to work on the same collaborative document rather than having to email versions back and forth.
-Being able to build other documentation that maybe would not be what you would think would be the basis for what Lucid is meant for. Different type of marketing material even if you don't have those that can use Photoshop.
What do you dislike about the product?
-Lack of shortcut keys for different processes (unless I just don't know about them).
-More font choices or the ability to upload your own created or downloaded fonts to add to the font list.
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-More font choices or the ability to upload your own created or downloaded fonts to add to the font list.
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What problems is the product solving and how is that benefiting you?
Transparency across the organization for different information (i.e. org charts, process charts, internal marketing material, etc.). With a large group of people, it can be difficult to have everyone on the same page, however, having programs such as Lucid solves some of these potential issues.
Recommendations to others considering the product:
If you need a product that has little needed investment in training time, Lucid is great for that.
Great piece of software!
What do you like best about the product?
The ease-of-use and the continued improvement of the software.
What do you dislike about the product?
Can be tough to create exactly what you picture in your head, but that's understandable!
What problems is the product solving and how is that benefiting you?
Being able to chart everything we need to, helps roadmap our trajectory.
Org Chart, Process Diagram, Brain Dump? It Does it All
What do you like best about the product?
We used a number of "org chart" softwares before finding LucidChart, and they were all clunky and restrictive. LucidChart let us weave in our branding for client-facing docs, empowering our non-design team to create beautiful documents.
What do you dislike about the product?
LucidChart constantly tweaks their layout and toolbars to make them better, but sometimes things get moved or hidden in a way that makes it tough to find that niche button (e.g. the line jump box!) I'd love a configurable toolbar that lets me pull out the buttons I use most often, or hard code my defaults to my profile so I never need to add another color. :)
What problems is the product solving and how is that benefiting you?
What started as an exercise for our sales-facing documents has expanded across the business -- IT now uses the tool for wireframing and app development. Our facility teams are using it to diagram capacity based on floor layouts, and it even helped us figure out our CRM migration..
Recommendations to others considering the product:
The integrations LucidChart has with GSuite, Slack, and other leading business tools make it a great bet for your team. The free version allows enough function to know whether you like the layout and the tools, and the paid version is inexpensive enough to sell to upper management. :)
Very easy to use
What do you like best about the product?
All the categories of charts are well defined, one can easily create a diagram with minimal effort.
What do you dislike about the product?
Need more categories of charts samples for every category from where one can copy samples and create one for then as per requirement.
What problems is the product solving and how is that benefiting you?
Just need to define the requirements visually with minimum effort, and I find the same in LucidChart.
Recommendations to others considering the product:
Great product for charts!
I couldn't imagine working without it
What do you like best about the product?
Lucidchart makes creating and sharing content effortless. Being browser based makes it incredibly easy to access and work can be shared with colleagues in just a couple of clicks. Prior to this I used desktop based programmes (Visio) which in comparison are so clunky to work with, I can never go back to them.
What do you dislike about the product?
I use Lucidchart for basic flow diagrams which often include delivery timelines. In particular I've found the timeline feature to be somewhat limited in terms of the range of vectors, types and editable features. When dates are added to the timeline it can also be a little buggy and duplicate text.
I've not really scratched the surface with the product yet and would like to understand more about how it could benefit me but i've not seen any online tutorials. Weekly webinars going through different features or videos would be a great use.
I've not really scratched the surface with the product yet and would like to understand more about how it could benefit me but i've not seen any online tutorials. Weekly webinars going through different features or videos would be a great use.
What problems is the product solving and how is that benefiting you?
I use lucid chart for two main purposes:
1) Creating process flows. It's quick, easy and responsive. Also, it looks great! When I'm presenting processes to stakeholders that always helps.
2) Timelines. Again usually to update stakeholders on progress of my projects.
1) Creating process flows. It's quick, easy and responsive. Also, it looks great! When I'm presenting processes to stakeholders that always helps.
2) Timelines. Again usually to update stakeholders on progress of my projects.
Recommendations to others considering the product:
Give the free trial a go!
Solid - Very Useful
What do you like best about the product?
Ease of use
Access to templates
Ability to share
Access to templates
Ability to share
What do you dislike about the product?
Occasionally unable to access
Inability to work offline if needed
Inability to work offline if needed
What problems is the product solving and how is that benefiting you?
Business Planning
Project Planning
Process identification and improvement
Organizational mapping
Project Planning
Process identification and improvement
Organizational mapping
Recommendations to others considering the product:
would like to be able to export shapes into powerpoint in a way that i can edit them.
would be nice to have a cheaper version that offers broader access for at least viewing.
would be nice to have a cheaper version that offers broader access for at least viewing.
Good Tool for Org Chart
What do you like best about the product?
It was easy to import an old org chart, and work with it in the software between many users. I also like that you can create folders to work on special projects and keep it clean.
What do you dislike about the product?
The tools to make lines and org charts can get frustrating to work with until you get the hang of it. We've also had issues with the site crashing which can get frustrating when it doesn't save changes.
What problems is the product solving and how is that benefiting you?
We were able to use it for a large (850+) organizational chart with pictures, which no other software has been able to do.
Recommendations to others considering the product:
Take advantage of all the training tools offered.
Gets the job done from anywhere
What do you like best about the product?
Scalable solution for small business -- It's fairly easy to pick up with no charting experience.
What do you dislike about the product?
Should be able to embed output a little easier
What problems is the product solving and how is that benefiting you?
Process documentation and constant updates as we rapidly scale our business.
Recommendations to others considering the product:
One seat/license per user SaaS model. Consider the number of users when buying the software. It IS possible to have one person do all of the updates, but it probably makes more sense to have a few core people on it if you are a small or growing biz.
Everything I require to visually communicate business ideas and processes
What do you like best about the product?
Actually, works towards organising my thoughts, as I put them into the frictionless UI it allows me to see new opportunities.
What do you dislike about the product?
I dislike the new features that have been added, for example, export to Powerpoint, not because I don't like the idea of it, just that it doesn't seem to work.
What problems is the product solving and how is that benefiting you?
The communication of my ideas to all departments whether it's a new sales process or a technical product map.
Recommendations to others considering the product:
For product or process design, Lucid offers everything I need.
Awesome tool for flow mapping!
What do you like best about the product?
The gridlines on lucid chart and predefined flows are awesome. It's so simple to drag and drop and get things perfectly sized. It shows you mirrored measurements on the items you're charting so that you don't have to worry about certain items being larger, smaller, too close together, too far apart. I absolutely love the tool and use it every chance I get. It's also easy to copy and entire flow and paste it into a document as an image (instead of having to worry about formatting from source to target).
What do you dislike about the product?
I really like Lucidchart. It would be nice if the free version allowed for more flexibility. I used the free version for about two weeks and couldn't continue without buying the subscription. I think a free version that doesn't have advanced features, but also doesn't force you to upgrade would be super helpful and awesome.
What problems is the product solving and how is that benefiting you?
I've worked on a lot of solution design documents and it's always nice to quickly throw together flows for a visual perspective. Lucidchart lets me do this quickly and easily. It's easy to get frustrated with other tools and spend a lot of time on formatting, but I can draw something out in a couple of minutes that's perfectly balanced and looks great.
Recommendations to others considering the product:
It's a great tool with a bunch of flexibility. I think it's absolutely worth the money if you're building flows out often enough.
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