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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,543 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Felipe C.

extremely helpful and easy to use

  • April 06, 2021
  • Review provided by G2

What do you like best about the product?
its not complicated once you spend like 5 minutes trying it out you get the hang of it pretty easily
What do you dislike about the product?
that not really that out there i had to find it due to a friend recomending it
What problems is the product solving and how is that benefiting you?
it has helped me condence information and make conceptual maps way easier and faster than other programs and apps i have used in the past
Recommendations to others considering the product:
lucidspark has everithing you would ever need for both a professional and student level of user is cheap easy to use and offers great support


    Jayda R.

Lots of features to work with!

  • April 06, 2021
  • Review provided by G2

What do you like best about the product?
I like how easy it is to organize and share your charts with other users throughout the company. Similar setup to SharePoint, which I like. I also like all the different templates that are provided from the jump. These are great for users who are creating charts for the very first time. Editing and navigating through each chart is also a smooth, pleasant experience. Ability to modify, add & delete without my mouse cursor jumping all over the place is great.
What do you dislike about the product?
The user interface is a little bland, and clunky I suppose. I appreciate simplicity, but the UI could use some more color. I would also enjoy being able to customize my own home page. Right now it just displays the latest documents you've viewed which is cool, but I'd like for my landing page to be my team's folder. The 'recommended for you' tab has not been useful at all for me, so I'd replace that section with something else if I was able to.
What problems is the product solving and how is that benefiting you?
Before LucidSpark, it was difficult for large teams to get on the same page about workflows and how all entities are involved and connected on a project. Now, we can create a visual layouts that resolve the issue. Even though I mentioned how great the templates are, there are a lot of great customization options to help get your point across as an anlyst or project manager. The interface also makes it very easy to collaborate with different team memmbers, and even different teams in general.
Recommendations to others considering the product:
If your job functions rely heavily on process workflows, then I would definitely recommend using Lucidspark.


    Retail

Fascinating

  • April 06, 2021
  • Review provided by G2

What do you like best about the product?
easy to operate, pretty quick output, Graphical Display of processes.
What do you dislike about the product?
Customer training / education on usage; it takes some time to load the software.
What problems is the product solving and how is that benefiting you?
Business Process Diagrams


    Chad C.

Very versitile diagram tool

  • April 06, 2021
  • Review provided by G2

What do you like best about the product?
Easy interface, easy to share with others, exports to PDF. For all the basic features it's free for individual users, which is great. It's incredibly intuitive - very little learning is required to use it "right out of the box". I work with many different types of clients, so I am very happy to have all the different features available in the tool because it allows me to use it for my variety of applications and customers' needs.
What do you dislike about the product?
Some of the "advanced" features are rather basic, but paying for them is actually quite expensive. There are a TON of features, too. Tons of capabilities. That's totally fine and great if you want a single tool to do many, many different things. However, sometimes simpler is better.
What problems is the product solving and how is that benefiting you?
My business partner and I have been drawing out the value stream for a customer we're working with. It's actually been fantastic for this. I use this for multiple programs, projects, and customers, for everything from business flows to software use cases, to money management. I've used it to model hardware, software, firmware, and business processes.
Recommendations to others considering the product:
Take some time to explore your options before you choose LucidSpark. There are plenty of alternatives. LucidSpark is on the high end, both in terms of price and functionality. That's not necessarily a bad thing at all - Even the Free version is very full-featured. However, there are others that are more simple and may be more of what you're looking for (sometimes too many options is a bad thing).


    Computer Software

Good tool for drawing and sharing diagrams

  • April 06, 2021
  • Review provided by G2

What do you like best about the product?
There are a lot of pre-defined icons and figures available. Easy to use for drawing anything I need.
What do you dislike about the product?
Sometimes the lines can get wobbly. Difficult to draw straight lines.
What problems is the product solving and how is that benefiting you?
We are sharing code diagrams with colleagues. Easy to sketch and share ideas during remote work.


    Amanda L.

Lucidspark Review

  • April 06, 2021
  • Review provided by G2

What do you like best about the product?
Multiple ways to design your board. Collaboration/real-time updates. Autosaves content. Templates (though I would say some of the templates could use some upgrading).
What do you dislike about the product?
Since the borders are infinite, it can make it hard to find things on some larger board. Would be nice to see more info on what the different features do/how they can be used. It would also be nice to be able to lock out some features (ie - the drawing pens) that you don't want folks to use during collaboration. It would also be helpful to have the ability to add the person's name to their edits so that the board owner can see who contributed what to the board.
What problems is the product solving and how is that benefiting you?
Being able to better collaborate while working from home. We use whiteboards a lot and being able to represent things visually in real-time has helped.
Recommendations to others considering the product:
Try the free version and make sure that it fits what your team needs. Take some time to have folks go in and experiment with what Lucidspark can do so that you don't spend meeting time learning the tool.


    Non-Profit Organization Management

Process and Design Clarity!

  • April 06, 2021
  • Review provided by G2

What do you like best about the product?
I love the massive library of symbols and templates to work choose from (and get inspiration from)! We've been able to customize the shapes into our own library to ensure consistent use form person-to-person, project-to-project.This product has been amazing for our team and a great way to provide clarity around process and program design.
What do you dislike about the product?
I wasn't initial clear about the limitations of the "Educational" plan, and thought there would be more options before having to upgrade. There was a little bit of a learning curve having to figure out the symbol library and the ability to create my own symbols, but once I got it down it has been simple to do.
What problems is the product solving and how is that benefiting you?
We're mapping resources connections for migrant workers and designing a intake process to get them to the right place!


    Ruchi S.

Lucidspark

  • April 06, 2021
  • Review provided by G2

What do you like best about the product?
It enables the team to do collaborative work. Great tool for diagrammatic representation. We sometimes use it as a whiteboard session to brainstorm ideas. The built in templates are great and helpful.
Also the integration with the Slack and Google drive is really useful.
What do you dislike about the product?
Well, the only annoying thing was having to double-tap a lot of the things to make changes.
What problems is the product solving and how is that benefiting you?
We are trying to document our architecture using the C4 Model; it is straightforward with lucidspark to integrate the C4 components and use it.


    Logistics and Supply Chain

Design your destination - User friendly, ease of use, excellent product.

  • April 06, 2021
  • Review provided by G2

What do you like best about the product?
The provided preset guides and templates provide clear structure that can easily be adjusted to fit the mold you need!
What do you dislike about the product?
I have yet to face a headwind with this product.
What problems is the product solving and how is that benefiting you?
Lucid continues to assist with putting my ideas on paper and creating actions items to bring them to life.


    Computer & Network Security

Competent and refined collaboration. Could use some work but is quite adequate.

  • April 06, 2021
  • Review provided by G2

What do you like best about the product?
Simple and smooth experience when using the tools. Easy to pick up which is great for collaboration. I can't say they do anything revolutionary compared to other programs, but they've really nailed the basics and have taken it a little farther than many other tools I've seen, on top of building a more robust framework for all their tools to exist within.
What do you dislike about the product?
The higher-level UI is kind of unhelpful and slow, though not terribly. I'm not an expert here, but I think there's room to improve there. It can also be slow to sync, but I've only seen google stuff be better. Some user customization of what tools they want to use personally or for the organization would help cut down on the clutter and keep it simpler for people to get right into collaboration.
What problems is the product solving and how is that benefiting you?
Documentation and collaborative design, which are the main benefits we sought in the first place.
Recommendations to others considering the product:
There may be other products out there, but Lucidspark is a solid contender. Definitely worth trying. I know there are more intricate products out there, but the simplicity offered really helps get everyone involved quickly, instead of having a period requiring training.