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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,542 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Rodney C.

Interface is intuitive and templates are highly useful for diagramming in a very flexible way

  • February 16, 2026
  • Review provided by G2

What do you like best about the product?
Designing diagrams, flowcharts, and mind maps with a polished appearance is surprisingly simple because of the user-friendly interface and wide selection of shapes and icons.
What do you dislike about the product?
I have had a great time using Lucid and there are no areas that I feel should be improved at this time.
What problems is the product solving and how is that benefiting you?
As someone who values visual communication and effective collaboration, Lucid has become an indispensable tool in my professional toolkit for mapping out revenue processes to help teams clearly understand our revenue streams.


    Amos K.

Powerful diagramming and data visualization solution

  • February 15, 2026
  • Review provided by G2

What do you like best about the product?
I like that it offers a variety of templates that are easy to use and make quick work of designing workflows and ability to edit the diagrams according to my needs and export them easily.
What do you dislike about the product?
I have nothing to dislike about the software. It's easy to use and comfortable.
What problems is the product solving and how is that benefiting you?
It allows me to create diagrams and flowcharts easily and helps me save alot of time and energy.


    Margaret A.

Very versatile and offers practically all of the needed elements to develop effective diagrams

  • February 15, 2026
  • Review provided by G2

What do you like best about the product?
Collaboration tools, it’s editor, vast number of shapes and the variety of icons are the few of the things where Lucid is good and great to use. The simple to navigate interface is intended to be helpful to any individual within any rank or position within a company. The toolbar facilitates the creation of diagrams and sketches can be customized very easily.
What do you dislike about the product?
No bad experiences and Lucid has always worked making it easy to produce, edit and version diagrams.
What problems is the product solving and how is that benefiting you?
I have developed functional process maps that track key service metrics such as booking accuracy, response times and customer satisfaction scores so we are able to adjust workflows and staff allocation to ensure a consistent high-quality client experience.


    Brian M.

The enormous library of templates and shapes mean you can start creating diagrams instantly

  • February 15, 2026
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is a highly effective diagram creation tool that supports a lot integrations for example it is easy to insert diagrams directly into Google Workspace. The icons, lines and arrows available produce high quality flows that are very good for collaboration and process explanation.
What do you dislike about the product?
Should offer more AI features in line with close competitors so as not to fall behind.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration has been very helpful in mapping beneficiary journeys and reporting structures to ensure programs run efficiently. The partnership coordination diagrams I create help elevate our communication and collaboration with partners and also make it easier to clarify roles.


    Nakesha H.

Great for process mapping, easy to use and more so reliable than competitors

  • February 15, 2026
  • Review provided by G2

What do you like best about the product?
The process flow diagramming, shapes and templates work really well and meet my needs more than other tool I’ve tried. It is very easy to use and I am able to deliver tasks using this tool for charting workflows.
What do you dislike about the product?
Did not encounter any major problem so far as a Lucid Visual Collaboration paid user.
What problems is the product solving and how is that benefiting you?
I am able to create data visualizations like charts and graphs which facilitates group input, reviews and approvals, as well as detailed explanations.


    Brandon L.

Interactive Dashboards Make Complex Raw Data Easy to Understand via Visualization

  • February 15, 2026
  • Review provided by G2

What do you like best about the product?
Being able to visualize complex data and identify trends via Lucidchart interactive dashboard is what I rank high about this Lucid Suite.
What do you dislike about the product?
I am able to accomplish data visualization procedures with LVCS without facing bugs.
What problems is the product solving and how is that benefiting you?
Designing and visualizing data analytics solutions + stakeholders collaborate on data issues are the key benefits that I relish with L.Chart & L.Spark.


    Gabriel G.

Freelance Translator Views on Lucid Visual Collaboration Suite Based on a 4️⃣ Years Experience

  • February 13, 2026
  • Review provided by G2

What do you like best about the product?
I like that Lucid Visual Collaboration Suite streamlines project planning and enhance team, stakeholders and sponsors communication through L.Chart & L.Spark respectively.
What do you dislike about the product?
Even though I use Lucid Visual Collaboration Suite occasionally, I never miss any feature.
What problems is the product solving and how is that benefiting you?
Visual maps of translation memories help reuse content and improve consistency with Lucid.


    Benjamin D.

The easily editable templates and the diversity of icons make it easy to customize flowcharts

  • February 13, 2026
  • Review provided by G2

What do you like best about the product?
I found the customization options for Lucid to be endless and creating flowcharts and graphics is made seamless by the available stencil options. I like that I can upload by own icons into the system and the drag&drop makes everything easier when creating visual flowcharts of landing page interactions.
What do you dislike about the product?
It does have a limit of 3 live documents per free user. Increasing this number will definitely bring more people to try this fantastic platform.
What problems is the product solving and how is that benefiting you?
I have created multiple flowcharts such as user journeys and funnel flows to clearly visualize how web visitors move to conversion and it didn’t take long at all to do it with Lucid Visual Collaboration Suite.


    Krinesh K.

Great for creating very neat and organized flowcharts and supports very clear PDF and SVG exports

  • February 13, 2026
  • Review provided by G2

What do you like best about the product?
I like the simplicity and how versatile it can be for many various diagram use cases. The drag-and-drop functionality makes it easy to align all the shapes I need to build a perfect flowchart. It’s really easy tool to use if you want to work on charts, diagrams and flows, and have the ability to export them as PDFs for example, for easy sharing.
What do you dislike about the product?
I am not negatively affected by anything about Lucid Visual Collaboration Suite, in what I have used it for it has not failed me or made me feel frustrated.
What problems is the product solving and how is that benefiting you?
I’ve been using Lucid Visual Collaboration Suite to create flowcharts, organizational charts, and technical diagrams, and overall, it’s been an essential tool for visualizing complex information.


    Claudia Z.

The most robust tool to design and produce highly visually attractive diagram output

  • February 13, 2026
  • Review provided by G2

What do you like best about the product?
Very good at creating high-level flowcharts and it just has all the required shapes and lines and supports quick export which paved a way for me to present flowcharts in a more passionate, constructive, and concise way. I like the ability to import logo packs and images to support my diagramming needs.
What do you dislike about the product?
I haven’t experienced any bugs or any problems using the tool it and it loads reliably when I am mapping out processes.
What problems is the product solving and how is that benefiting you?
Super helpful when I am mapping out skills development processes to ensure training is delivered in logical sequence and the diagrams greatly support illustration of career progression pathways.