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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,542 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Education Management

Veristile tools to make work efficient

  • May 24, 2021
  • Review provided by G2

What do you like best about the product?
The UX of the tools makes them so easy to use on the first try - very user intuitive! The premade templates saved a lot of time. I also like the ability for teams to collaborate.
What do you dislike about the product?
The pricing structure would be better if it were month to month.
What problems is the product solving and how is that benefiting you?
I solved workflow issues for multiple organizations. The commenting and collaboration functionalities created flexibility and opportunity. I also liked being able to use templates and replicate my own documents easily.
Recommendations to others considering the product:
Small companies can get a lot out of these tools - with minimal onboarding time needed.


    Sebastian H.

Really easy to use and powerful at the same time

  • May 24, 2021
  • Review provided by G2

What do you like best about the product?
Lucidspark is really intuitive and easy to use, you can do many things with really small steps so it makes the work of sharing knowledge easier and faster. Another good thing is the possibility to share different kind of infomation and do different kinds of things such as wireframe, organization data and flow diagrams.
What do you dislike about the product?
The navigation betwen projects i a little confusing. We've also missed a little more advanced functionality for the process of designing wireframes with more detail, however its understandable since the idea of wireframing is just to create a low fidelity design
What problems is the product solving and how is that benefiting you?
The posibility to share ideas with my distributed team. The biggest benefit is the enhancement in our remote work and the posibility to share ideas and information with anyone in a graphical and more understandable way.
Recommendations to others considering the product:
I think Lucidspark is a great tool for many of the things we need to document when working as team, specially for IT/Design tasks. It is really easy to use and easy to share with everyone on the team without having to sacrifice the power of it. It was a wide range of posibilities so you won't need to use any other tool for documenting, wireframing or diagrams making.

I would definetly recommend this tool for distributed teams, documentation and remote work using it together with other applications.


    Amber R.

Online Collaborative Diagrams

  • May 24, 2021
  • Review provided by G2

What do you like best about the product?
The collaborative and cloud-based aspect of the software.
What do you dislike about the product?
There is certainly a learning curve when using Lucid Chart.
What problems is the product solving and how is that benefiting you?
My team creates visual diagrams for clients, allowing them to visualize their services and make changes. It alleviates confusion and helps visual learners simplify what our team offers. We can also use this tool internally, to help the team visualize new processes and workflows.
Recommendations to others considering the product:
Fluid and easy to learn, Lucidchart is an excellent choice for diagramming software. Well-stocked libraries of templates and objects make it a valuable tool for non-designers. It also offers great collaboration support and real-time co-editing. Lucid chart also has integration capabilities with Salesforce. There is a slight learning curve, but there are templates (though they may lack some fields necessary). My understanding is that Lucid also integrates with Microsoft and Github. The software can even be used for layouts, blueprints, or visual boards. The possibilities are endless.


    Marketing and Advertising

Clean visual & storyboarding tool

  • May 24, 2021
  • Review provided by G2

What do you like best about the product?
As a visual learner, I really enjoy being able to map out processes and ideas in Lucidchart. It's also easy to collaborate with my team as we can use the drag and drop functionality during brainstorming sessions. I've mostly used the board for storymapping, but I'm excited to create other types of charts.
What do you dislike about the product?
It takes some time to get used to the platform. We also had some initial issues sharing boards with other team members who would receive an email invitation but still didn't have access.
What problems is the product solving and how is that benefiting you?
This helps remote team collaboration on more complex planning where multiple steps and collaborators are involved.


    Seba v.

A one stop shop for everything!

  • May 24, 2021
  • Review provided by G2

What do you like best about the product?
It is the ultimate tool for SCRUM projects, or any project for that matter. I have used it for both short and long winded projects!

What I like the best is the ease of use, and the completness of the app. Most other apps tend to have a very good featureset with bad UX, or a very good UX with just a handful of features. Lucid does both better in my opinion.
What do you dislike about the product?
Sometimes navigating through the shapes and tools is hard for newcomers, but that's easy to learn! I haven't had a colleague spend too much time getting to know the app, most people tend to get the hang of it right away.
What problems is the product solving and how is that benefiting you?
We're doing everything, from diagrams to retrospective meetings, discovery meetings, everything. My favourite would be discovery meetings, because, unlike other apps I've tried, Lucid doesn't put any ties on how you want to run your canvas - it is perfect for brainstorming and sharing ideas.
Recommendations to others considering the product:
Give it a go, play around a bit, and you'll easily find your way around the app, it's not hard! I recommend trying it out yourself before sharing it with the rest of the team, that way you can anticipate some questions and make sure you can have a better onboarding experience.

I would also recommend looking at some videos or tutorials, not because they are needed to get the gist of it, but becaue it will probably give you a couple of ideas to try.


    Design

Excellent time saver - Allows you to get straight to the important atuff

  • May 24, 2021
  • Review provided by G2

What do you like best about the product?
You're given all the tools to easily create a visual representation of what you want to communicate
What do you dislike about the product?
It's sometimes difficult to work from the templates, takes a bit of playing around
What problems is the product solving and how is that benefiting you?
Getting what's in my brain out and in a clear way that helps other people to understand what I'm thinking. Especially good for flow charts


    Rui M.

The best way to have a team retrospectives remotely

  • May 23, 2021
  • Review provided by G2

What do you like best about the product?
Lucidspark has changed completely the way I and my team do retrospectives now. All the visual communication happens in real-time, giving you the sense of being in person in a room with your team. Very useful and important for this new age of working remotely.
What do you dislike about the product?
I would like to have Lucidspark as a desktop application because it is very common for me to have the browser cluttered with tons of tab.
Having it separated from this frequent chaos would be very helpful for me.
What problems is the product solving and how is that benefiting you?
The biggest problem Lucidspark is solving for me is the fact that it makes communication with the team easier and clearer. Now I can understand better and faster the ideas of my colleagues and it has become rare to have misunderstandings in brainstorming sessions


    Brian H.

Great product, easy to use and share

  • May 20, 2021
  • Review provided by G2

What do you like best about the product?
The work platform is straight forward and easy to use. Very easy to collaborate with members of my team. Easy to import and export product.
What do you dislike about the product?
Free version is a little limited with available graphics and can't share easily with people not on Lucidchart
What problems is the product solving and how is that benefiting you?
Work flow was solved much quicker. Other teammates were able to edit in real time while working remote with me.


    Retail

Solid service, definitely worth giving a shot

  • May 18, 2021
  • Review provided by G2

What do you like best about the product?
We were able to have an incredibly effective brainstorm with minimum effort. Hit the use case at a solid level.
What do you dislike about the product?
Pricing was a bit confusing in terms of what features you get where and why
What problems is the product solving and how is that benefiting you?
Collaborative brainstorm. It worked, but not that much better than other products.


    Information Technology and Services

I found Lucid super useful for story mapping

  • May 14, 2021
  • Review provided by G2

What do you like best about the product?
I found the possibility to import/export Jira tickets extremely useful.
I also like a big choice of templates we can use for different purposes, especially when brainstorming ideas or creating a roadmap.
We also quite often use the voting option as it helps with decision-making while removing several human biases.
What do you dislike about the product?
When the number of people exceeds 10 collaborators, the tools sometimes do not work as intended (it freezes and moves back and forth parts of the board)
What problems is the product solving and how is that benefiting you?
We perform impact mapping, story mapping, and brainstorming mostly. All activities where visual collaboration is needed.