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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,542 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Package/Freight Delivery

Yotam's Review

  • June 14, 2021
  • Review provided by G2

What do you like best about the product?
Drawing diagrams of existing projects to understand them better
What do you dislike about the product?
I can never remember the UML signs I need to use, would be nice if there was a system for it
What problems is the product solving and how is that benefiting you?
Mostly realising how structured sowftware work
Recommendations to others considering the product:
The first choice for me


    Susana G.

Get your teams and clients collaborating on Lucidspark!

  • June 14, 2021
  • Review provided by G2

What do you like best about the product?
I use it to take notes and synthesize research. I appreciate the shortcuts to create notes and bring up tools. It helps me keep up with the person I'm interviewing. I also used the voting and timer features to help meeting attendees have more control.

I really like that I can share the whiteboards with anyone inside or outside my organization. All they need is a link to the board.

The sort and organize features are so helpful because it saves me from having to manually organize information. Helping me save time means that I can get information from research quicker to the teams that need it.

I appreciate that the notes are on the sidebar instead that on each post-it. Makes it easy to reply, review and jump between notes.

The best feature about Lucidspark is that I don't have to write handwritten notes. Everything is already digitalized. Again, a time saver!
What do you dislike about the product?
It's a bit tricky when I try to select text inside a sticky. Not sure how many clicks it takes to select one word vs the whole paragraph vs the space between two letters.

I wish there was a shortcut to move layers easily. I find myself working around that by cutting and pasting groups of objects that want over a canvas (frame with a white background). I tried using command + bracket for Mac but didn't work.

Depending on the size of the object, it is hard to select versus resize objects. The cursor changes too quickly when the media box is too small. So better editing controls would help me do my job better.

I do wish that there was a way to get attendees in a board without them having to create an account as guests. For participants who come once to our board and never again, it becomes an account that they won't use again.
What problems is the product solving and how is that benefiting you?
I conduct UX research and Lucidspark helps me prepare an environment that my participants can use as if we were in the same space, like moving stickies and writing down their thoughts. It removes most of the challenges of working remotely.

Lucidspark has also helped me create workflows, customer journeys, effort vs time matrices while sharing it collectively with my team in real-time.

Using Lucidspark as my main tool allows me to quickly share my work with my clients. At the same time, they can review my work on their own time and leave comments.
Recommendations to others considering the product:
Lucidpspark is a versatile tool that support collaborative teams, as well as, solo workers how need space to brainstorm and keep digital notes. You can even export your boards, which is hard to find in online collaborative tools.

I was pleasantly surprised to find out that the free version lets you experience the product, which convinced me to upgrade.


    Computer Software

Great brainstorming tool!

  • June 14, 2021
  • Review provided by G2

What do you like best about the product?
Lucidspark was easy to navigate for a swimlane exercise. The free features were enough for my use case. This was my first time using it and I was really impressed.
What do you dislike about the product?
It was a little slow and froze a couple of times, though that could've been my internet service or the fact I was running Zoom and sharing at the same time.
What problems is the product solving and how is that benefiting you?
I needed a low-lift, easy-to-use brainstorming tool to use with my offshore team. It was nice that we are all able to access it and I was able to share out the diagram afterwards.


    Human Resources

Enjoyable to use

  • June 14, 2021
  • Review provided by G2

What do you like best about the product?
The simple UX makes it easy to quickly put together charts and projects so you're not spending hours on something you shouldn't be.
What do you dislike about the product?
I didn't see templates pre-made but I might have just missed them.
What problems is the product solving and how is that benefiting you?
Process flow charts and wire frames for Product Managment
Recommendations to others considering the product:
Give it a try!


    Hospital & Health Care

Love the visual aspects!

  • June 14, 2021
  • Review provided by G2

What do you like best about the product?
I love the pre-made templates available.
What do you dislike about the product?
I think the company org charts could use some improvements in terms of functionality and user friendliness.
What problems is the product solving and how is that benefiting you?
We are utilizing LucidSpark to engage visual learners in our team and have noticed a large impact on improvement in comprehension through visual reference.


    Glass, Ceramics & Concrete

Intuitive Process Charts

  • June 14, 2021
  • Review provided by G2

What do you like best about the product?
It is super easy to use and very intuitive. Lucidspark has everything labeled, and as someone who didn't have much prior experience with making flow charts, I was able to make really intricate maps and flow charts with relative ease.
What do you dislike about the product?
When making lines go from one object to the next, the lines are occasionally challenging to create clean and organized. Grouping objects can also be buggy at time.
What problems is the product solving and how is that benefiting you?
I can make flowcharts for the manufacturing site I work at to illustrate the production processes better. It is clear and concise.


    Alok L.

Recommend to create a smooth workflow and org structure

  • June 14, 2021
  • Review provided by G2

What do you like best about the product?
Ease of navigation and quick way to create any kind of charts
What do you dislike about the product?
Default templates can be more useful and use friendly
What problems is the product solving and how is that benefiting you?
I am using to maintain my org structure and direction. Now, we have a more clear org structure and flow that is easy to understand for the teams.


    Abhi G.

Easy to understand and use it

  • June 14, 2021
  • Review provided by G2

What do you like best about the product?
It's incredibly user-friendly, and anyone can understand it. The more you use it more you love the tool. They release updated often, which keeps the system up to date.
What do you dislike about the product?
Sometimes I feel like the system has a slow interface.
What problems is the product solving and how is that benefiting you?
Creating new processes in our organization it is beneficial to use Lucidcharts. It's so fast and straightforward to use the tool. I love that it auto connects.


    Consumer Services

The platform is very user friendly and effortless to use. It has variety in options and templates.s.

  • June 14, 2021
  • Review provided by G2

What do you like best about the product?
The options when building your own structure, and the seamless auto-update. No need to remember to save.
What do you dislike about the product?
The arrows you can pull to connect to another shape or box. It's kinda glitchy, and when I want to go straight and then down it starts to move all weird. Also, finding the arrow for a specific box can be difficult.
What problems is the product solving and how is that benefiting you?
I'm head of operations at a startup - which means that I am now trying to create charts and flows of customer and employee journeys, and trying to pinpoint areas of improvement and automation.


    Restaurants

Good cloudbased design. Efficient and effective.

  • June 10, 2021
  • Review provided by G2

What do you like best about the product?
The flexiblity of use is the best. Very intuitive setup.
What do you dislike about the product?
I do not know what it could be lacking. Perhaps it is too simple for more complex use.
What problems is the product solving and how is that benefiting you?
Proper team organization and planning