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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,542 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Sachin C.

LVCS in 🎣 🌊⛵️ Fish Farming Recruitment Process Mapping: Surveyed by Talent Acquisition Specialist

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
It is through Lucid Visual Collaboration Suite that I have been able to improve candidate quality 🌟 by mapping out sourcing channels and strategies via Lucidchart’s flowcharts and mind maps.
What do you dislike about the product?
I update my iOS Lucidchart to version (4.0.8) on Monday this week and it fixed the auto-logout bug that I was experiencing.
What problems is the product solving and how is that benefiting you?
Aligning HR team in one place via Lucidspark and mapping out customer journeys.


    Ria K.

Seamless, Fast Visualization of OKRs and Growth Metrics with Lucid VCS: PGL 📈 User Experience

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
It has been seamless and quick to visualize growth initiatives, OKRs and metrics for the product growth strategy via mapping with Lucid VCS.
What do you dislike about the product?
For the past four years since I joined my design services agency, I have never failed to accomplish my PGL process optimization with LVCS.
What problems is the product solving and how is that benefiting you?
Mapping out user flows, pain points and growth opportunities have been remarkable with LVCS.


    Jacob N.

Converting Tasks into Flowcharts to Make Business Processes Presentation More Robust

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
Customizable the appearance of diagrams easily with Lucid gives my charts and graphs a distinctive aspect and aids in the understanding of processes by my coworkers. It’s also fantastic to have a great collection of shapes and icons which ensures my graphs are as detailed as possible and that makes Lucid the best software in this field.
What do you dislike about the product?
There were no unusual drawbacks and no denying it is an excellent tool if you get the paid version due to the enormous quantity of drawing elements available.
What problems is the product solving and how is that benefiting you?
The flowcharts and graphs are efficient in sharing important data and analysis and I like that it easily converts complex processes into simple flow chart and diagrams as per convenience.


    Nelson S.

Every Business Personnel Customer Interaction Visualization Desire of this Era: LVCS

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
Automatically visualizing customer service workflows, escalation paths and SOPs is what I ❤️.
What do you dislike about the product?
Gotta nothing to say since Lucid Visual Collaboration Suite accomplishes all my customer service process optimization desires.
What problems is the product solving and how is that benefiting you?
Creating visual guides for new team members is my last know benefit which escalated training and onboarding.


    Sandra K.

Mapping E-Learning Product Features and Courses at Breeze with LVCS - 💯% Recommend

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
Visualizing learner journeys via UJM facilitated by Lucidchart is what I give a high 👋 since I detect pain points quickly.
What do you dislike about the product?
All has been super 🔥 on my end as E-commerce Content Specialist with LVCS.
What problems is the product solving and how is that benefiting you?
Content planning.

Instructors, learners and stakeholders collaboration.


    Jennifer K.

Template-Rich, Drag-and-Drop Diagramming That Handles Large Diagrams Smoothly

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
I liked the large number of templates and the ease of drawing in it, in addition to the fact that all graphics and lines can be controlled by drag&drop. Lucid performs well with large diagrams, which is always a concern and an issue with any alternatives.
What do you dislike about the product?
We could use a desktop version and more integration options as my job requires me to use multiple tools together to achieve my objectives.
What problems is the product solving and how is that benefiting you?
Creating diagrams with Lucid makes it easy to link learning objectives to business goals and performance metrics. Another benefit is that I can easily visualize my data with diagrams there, it helps me to compare the data and develop it.


    Juliet C.

Flexible for diagram drawing in a team environment and exporting multiple options

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
I like that the tool is user friendly and using the drag and drop feature makes creating a diagram a very quick process, which I appreciate. It is great for both professionals and beginners alike and I also like the ability to export the visuals to multiple formats.
What do you dislike about the product?
I currently don’t have anything negative to say, for me the charts I’ve been creating are so nice to look at and good for presentation.
What problems is the product solving and how is that benefiting you?
Visual collaboration with teams feels natural in real time and its very useful for process mapping and the charts help with aligning service delivery teams because of how efficient it makes our workflow.


    Owen N.

Flexible and Efficient Diagramming with a Superior UI for Quick Flowchart Designing

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
It’s flexibility is a key factor allowing us to create a range of professional diagrams and work flow processes with a lot of editable functions. It helps make diagrams so easily and it is efficient to use.
What do you dislike about the product?
The free version does not have many templates as user requires but it boasts a much more superior UI for quick designing though.
What problems is the product solving and how is that benefiting you?
The ability to customize charts and graphs in many ways makes Lucid Visual Collaboration Suite a great tool for diagramming and documenting complex data flows throughout a project workflow.


    George Y.

Lucid Visual Collaboration: Intuitive Interface and a Huge Library of Shapes to Create Great Charts

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration has an easy to understand interface that makes it simple to make proficient looking outlines and flowcharts and I like the huge library of layouts and shapes, and a hearty arrangement of customization choices.
What do you dislike about the product?
There isn’t any issues with the software it has all the features and functionalities that I need for my job.
What problems is the product solving and how is that benefiting you?
The creation of important workflow process maps and charts assist with the implementation of core business functions.


    vishwas R.

Effortless Visual Collaboration with Unmatched Clarity

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite for process mapping, workflow design, and visual collaboration across IT environments. I like how easy it is to turn complex ideas into clear, shareable visuals. I also appreciate how Lucidchart and Lucidpark function together as a single suite, making the experience seamless.
What do you dislike about the product?
I think there could be improvements in advanced formatting and customization for very detailed diagrams.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for process mapping and workflow design. Lucid solves miscommunication and lack of clarity around complex processes, turning complex ideas into clear visuals.