Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,596 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Information Technology and Services

Software architect

  • March 09, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use, many charting options, ability to share easily with my peers.
What do you dislike about the product?
Working with the arrows is a bit tricky,
What problems is the product solving and how is that benefiting you?
Easy to scatch ideas and flows, especially helpful for remote work, nice to use a legit tool instead of looking for some online alternative


    Marketing and Advertising

Good product awkward to use.

  • March 09, 2022
  • Review provided by G2

What do you like best about the product?
Easy to create diagram detailing architecture and process flow.
What do you dislike about the product?
Sometime it is a little hard to use, the mouse behaviour is sometimes a little wonky especially when trying to add arrows or resizing.
What problems is the product solving and how is that benefiting you?
Maintaining architecture diagrams and process flow. Allows us to have a centralized for architectual documentation.


    Legal Services

Great Diagraming and Collab Tool

  • March 09, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use, I can get new team members set up quickly and put together useful documents in no time at all!
What do you dislike about the product?
We create a lot of documents sometimes managing them can be hard.
What problems is the product solving and how is that benefiting you?
Explaining complicated automated workflows to non-technical team members


    Marketing and Advertising

Fantastic charting tool

  • March 09, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use, super clean, modern interface. everything just works, all in the browser, no need to spin up additional desktop tools, no random quirks or crashes. Easy to share charts with colleagues and work "side-by-side".
What do you dislike about the product?
So far every shapes/component that I need is buried in a template somewhere, and every template looks different, sometimes not super intuitive as to where to load new shapes.
In my case, I could not find a way to upload ERD's generated from Mysql Bench or some other SQL desktop tool.
What problems is the product solving and how is that benefiting you?
Basic ERDs, flow charts, process charts. It's a great tool for team collaboration, as multiple users can jump in and collaborate with each. It has made it super simple to chart something out and share as a living document.


    Financial Services

An excellent way to visualize workflows

  • March 09, 2022
  • Review provided by G2

What do you like best about the product?
Lucidchart makes building a workflow or org chart incredibly easy. The task-relevant shapes also make relatively nuanced concepts very easy to visualize. Integrations (sheets, db ERD, etc) are also very helpful.
What do you dislike about the product?
I really don't have any complaints. Lucidchart does a great job for my purposes.
What problems is the product solving and how is that benefiting you?
Complex workflow diagrams. Using the integrated data from google sheets we also have solved some reporting issues. Also org charts.


    Michael C.

Outstanding Application for Mapping Processes and producing simple Content

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
I invest personally in a Lucidchart license. I employ it to support planning, process configuration, mapping and created simple content for my teams. The application is easy to use, intuitive, can be extended in ways to support off-brand usage, and provides a large virtual space to provision projects in a single place. I love the ability to drop and drag, connect, and visualize my intent. Then I can move created content to other platforms to utilize.
What do you dislike about the product?
There are some features that I wish were available to private users who are self-paying for their licenses. I also have found it harder to share documents between users who do not want to use Lucid chart. Can easily be overcome by exporting to a PDF or snapping an image.
What problems is the product solving and how is that benefiting you?
I use the product daily to think digitally and retain and store complex problems that I am seeking to solve over time. I also use it to quickly prepare simple content for presentations and training purposes. Lastly, it is a great tool to get content virtually in one place and then move around to design optimal paths of performance.


    Financial Services

Great tool for facilitating brainstorms

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use & intuitive interface, a great tool for collaboration amongst teams
What do you dislike about the product?
The arrows that link each object are not always easy to control
What problems is the product solving and how is that benefiting you?
Collaboration when working with remote teams. Makes it easier to map out processes and flows


    Education Management

Great product

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
I haven't noticed any significant improvements since I wrote my last review.
What do you dislike about the product?
I wish I could take it out of diagraming mode so that when I'm working on things that aren't flow charts it doesn't constantly try to create arrows between elements.
What problems is the product solving and how is that benefiting you?
Having workflows and diagrams for my team to reference has been invaluable. It's a great tool to make sure we are all aligned which is of course key to the success of any project.


    Computer Software

Lucidchart nerd alert

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
I like the flexibility of Lucidchart from canvas sizes to fonts to shapes and templates to get you started visually describing almost any type of workflow.
What do you dislike about the product?
There's a bit of a learning curve on using it, but the more you do it the easier it becomes.
What problems is the product solving and how is that benefiting you?
I use it for documenting processes, collaborating with my team, creating wireframes and even collecting random notes. It helps to be able to share access to one document and see who's in it at the same time.


    Computer Software

Great collaboration tool to replace Visio

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
Ability to collaborate in real-time. Documents are updated instantly and multiple users can edit a document simultaneously. Having a common tool that supports multiple platforms is perfect for our mutli-operating system organization.
What do you dislike about the product?
The interface when drawing can sometimes be a bit clunky and seems a bit less advanced than Visio when it comes to connecting lines. Some of this is related to the symbol library.
What problems is the product solving and how is that benefiting you?
The biggest challenge that it solves is moving documents from being stored on user devices to the cloud ensuring access to the most up to date version of the document possible.