Lucid
Lucid SoftwareExternal reviews
8,520 reviews
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Flexible Diagramming and Collaboration That Makes Workshops Feel In-Person. I Highly Recommend LVCS.
What do you like best about the product?
Lucid Visual Collaboration Suite is really a flexible tool for creating flowcharts. I like how it provides a whole lot of other chart tools. It is brilliant for diagramming and collaborating, and it makes it easy to run workshops online and draw technical design diagrams as well as timelines. Lucid Visual Collaboration Suite makes you feel you are in the same room as everyone else is in the workshop.
What do you dislike about the product?
I would like to see the text box be a little easier to work with.
What problems is the product solving and how is that benefiting you?
It is very easy to, and helps with organizing and planning ideas. It can be linked to Slack and Confluence pages and hence very effective and sharable. Another problem that it addresses is process improvement and visualizing the process.
Lucid VisualUser-Friendly Templates That Make Flowcharts and Team Brainstorming Easy.
What do you like best about the product?
What I like most about Lucid Visual Collaboration Suite is that it has many templates that y{u can create from and a very user-friendly interface that makes creating flowcharts easy and fun. So far, Lucid Visual Collaboration Suite has been very easy to use compared to other similar applications that I have used in the past. Also, in addressing future strategies, we use it to brainstorm ideas and identify potential problems as a team in a designated period of time.
What do you dislike about the product?
Lucid Visual Collaboration Suite is the best collaboration and brainstorming tool. I actually like it as it is.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite allows for genuine collaboration, and I like a wealth of a little design elements that help make boards and contributions clearer and more fun. It is extremely easy to read and provides clarity to people who know absolutely nothing about the business insight.
My 4 Years Of Great Experience With Lucid Visual Collaboration Suite.
What do you like best about the product?
As an Employees Relations Manager, Lucid Visual Collaboration Suite makes it very easy to visualize the process flow that happens in my team. It's a solid tool that helps us reduce manual hours that we used to put into the onboarding of a new employee. We work across multiple cloud platforms and Lucid Visual Collaboration Suite has it all that we need from a simple flowchart to a complex cloud infrastructure design.
What do you dislike about the product?
Provide an easy way to import or bulk upload items.
What problems is the product solving and how is that benefiting you?
With Lucid Visual Collaboration Suite, it is very easy to search for items, align them, and save diagrams. Also, Lucid Visual Collaboration Suite is great for creating business workflows as well as marketing content. It is a very easy to use platform that both technical and non-technical person can even use to detail specific details about software and hardware designs.
Streamlined Collaboration with Room for Improvement
What do you like best about the product?
I like using the Lucid Visual Collaboration Suite for collaboration because multiple people can work on the same activity simultaneously and interact using sticky notes. I appreciate the voting feature that allows participants to weigh one option against others in real-time, and I can create and manage voting as needed. The presentation capability is also valuable as it allows me to select an area to present and shift it to Google Slides when appropriate. The initial setup was easy and simple.
What do you dislike about the product?
I need more shapes like big arrow connectors. I want more sharpness on fonts and visuals so that when zoomed out, it is clearly visible. I find the capability to reduce the size of everything lacking because when I select an area and try to reduce size, it reduces everything but not the font size.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for collaboration, interactive sessions, visual presentations, and collaborative planning.
Intuitive Drag-and-Drop That’s Easy for First-Time Users
What do you like best about the product?
I think the drag and drop is quite useful. It is very intuitive for first time users to figure out how and what to use even if they are seeing it for the first time. As long as there are some experience that are related - such as Google Drawings or Figma it is super helpful.
What do you dislike about the product?
I think the only downside is the automatic create box item. It is also very difficult to format the arrows since sometimes they are super tricky to select.
What problems is the product solving and how is that benefiting you?
Solving a lot of business mapping problems, which is very useful for thought alignment and the team can work together.
Intuitive Interface, Perfect for Team Collaboration
What do you like best about the product?
I really do like the interface of Lucid Visual Collaboration Suite. It makes it very easy to create the visuals that I need, and it's much simpler than other tools I've used. I love that it's good for collaboration, allowing multiple people to edit a document in real time and making it easy to tag someone for updates. It's also great that I can share documents with others easily. Plus, I appreciate that it's integrated with other tools I use, like Jira, Confluence, and Slack. The initial setup was simple, with helpful tutorials to understand how to get started, and it's very easy to learn and pick up, even for non-technical people.
What do you dislike about the product?
I think the free plan is a bit limited when it comes to export options, so I'm a little bit disappointed about that. There are also limits on what you can do. Sometimes it can be hard to find certain shapes or tools because there is such a big variety.
What problems is the product solving and how is that benefiting you?
I find that Lucid Visual Collaboration Suite makes it very easy to create visuals and map out workflows. It also simplifies collaboration by allowing multiple people to edit documents in real time and tag others for updates. As someone who uses LucidChart often in my workplace, I appreciate that there are community forums where I can read peer discussions, pick up tips, and access shared templates from other users. The support responses are generally helpful when the problem isn’t time‑sensitive.
Intuitive Visual Collaboration Suite with Powerful Templates and Shape Libraries
What do you like best about the product?
I like Lucid’s Visual Collaboration Suite because it combines ease of use with a very rich set of features and components, so it works well for both quick ad‑hoc diagrams and more complex team workflows.
From a usability perspective, the interface is very intuitive: drag‑and‑drop editing, smart alignment and snapping, auto‑layout options, and simple connectors make it easy to get a clean diagram even if you’re not a designer. The learning curve is low, most people can be productive within minutes, which is important when you’re collaborating with non‑technical stakeholders.
The breadth and depth of built‑in components is a major plus. There are extensive shape libraries for flowcharts, org charts, mind maps, architecture diagrams, wireframes, whiteboarding sessions, and more. Templates for common use cases (process mapping, user journeys, system designs, retros, PI planning, etc.) mean you rarely start from a blank canvas. This saves time and also promotes consistency across teams.
From a usability perspective, the interface is very intuitive: drag‑and‑drop editing, smart alignment and snapping, auto‑layout options, and simple connectors make it easy to get a clean diagram even if you’re not a designer. The learning curve is low, most people can be productive within minutes, which is important when you’re collaborating with non‑technical stakeholders.
The breadth and depth of built‑in components is a major plus. There are extensive shape libraries for flowcharts, org charts, mind maps, architecture diagrams, wireframes, whiteboarding sessions, and more. Templates for common use cases (process mapping, user journeys, system designs, retros, PI planning, etc.) mean you rarely start from a blank canvas. This saves time and also promotes consistency across teams.
What do you dislike about the product?
One specific usability issue I dislike is how Lucid embeds behave inside Confluence pages. When a Lucid chart diagram is embedded, normal page scrolling with the mouse wheel often ends up zooming in and out of the Lucid diagram instead of just scrolling the Confluence page. This feels quite jarring in day‑to‑day use: you’re trying to read the document and move down the page, but suddenly you’re stuck zoomed into a tiny part of the diagram or zoomed all the way out.
It’s especially frustrating for viewers who only want to quickly glance at a diagram in context, rather than actively edit it. You have to be very careful where your cursor is when scrolling or keep clicking outside the diagram to “escape” it. For long Confluence pages with several embedded Lucid diagrams, this behavior quickly becomes disruptive and breaks the reading flow.
It’s especially frustrating for viewers who only want to quickly glance at a diagram in context, rather than actively edit it. You have to be very careful where your cursor is when scrolling or keep clicking outside the diagram to “escape” it. For long Confluence pages with several embedded Lucid diagrams, this behavior quickly becomes disruptive and breaks the reading flow.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is mainly solving communication and alignment problems around complex systems and processes, and that’s where it helps a lot with application and trade flow diagrams.
For application and trade flows, it gives us a single, shared visual language that both technical and non‑technical stakeholders can understand. Instead of long email threads or dense documents, we can show how data, orders, and events move across systems in a clear end‑to‑end diagram. This reduces misunderstandings, speeds up reviews, and makes it easier to spot missing steps, failure points, or ambiguous ownership.
For application and trade flows, it gives us a single, shared visual language that both technical and non‑technical stakeholders can understand. Instead of long email threads or dense documents, we can show how data, orders, and events move across systems in a clear end‑to‑end diagram. This reduces misunderstandings, speeds up reviews, and makes it easier to spot missing steps, failure points, or ambiguous ownership.
Intuitive Visuals, Powerful Integration
What do you like best about the product?
I love how effortlessly Lucid Visual Collaboration Suite turns scattered ideas into clear, structured visuals that everyone instantly understands. The interface strikes an excellent balance between simplicity and power, making it intuitive to sketch out ideas quickly, yet flexible enough to build detailed workflows, architecture diagrams, or strategy maps without fighting the tool. I also really appreciate how well it integrates with other tools; being able to embed diagrams in docs, export clean visuals for presentations, or link work back into project management systems significantly streamlines our workflow. It's a very easy-to-use platform, and the components it provides are great.
What do you dislike about the product?
Once diagrams become very complex, the canvas feels cluttered and harder to navigate. Performance with very large documents, especially when multiple collaborators are editing, can deteriorate.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to transform complex ideas into visual plans that are easy for my team to comprehend and act on. It eliminates ambiguity, turning abstract thoughts into a clear, shared understanding. It's easy to use with great components.
Effortless Flowchart Creation with User-Friendly Templates
What do you like best about the product?
I like how easy it is to make flowcharts and visual maps with Lucid Visual Collaboration Suite. The pre-built templates are great too. The initial setup was very easy, which I really appreciated.
What do you dislike about the product?
I used it only for making flowcharts, so if there are other things I can do with it, I don't know about it. It would be nice to have a quick tour of it. At the onboarding level, add a quick tour of the product - its features, if there isn't any already.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to build flowcharts, making processes crystal clear for everyone on the team.
Useful Visual Planning Tool That's Held Back By Poor AI Performance
What do you like best about the product?
I appreciate the ease of use of the software. I find it easy to create flowcharts to describe workflows and the structure of something. I've used it for IT help desk and web development. Lucid proved to be equally useful for both cases.
As a result, I was able to map out a typical interaction in help desk to work with end-users and support them with what they need. For web development, I was able to map out the structure of the website. It's a useful tool for referencing what webpages to work on.
As a result, I was able to map out a typical interaction in help desk to work with end-users and support them with what they need. For web development, I was able to map out the structure of the website. It's a useful tool for referencing what webpages to work on.
What do you dislike about the product?
I've found the AI to be unhelpful. It's nice that it's available to answer questions about the platform, but showing images to do something would be appreciated for visual learners and those with language barriers.
I appreciate it can also generate premade diagrams that I can adjust to my liking, but the platform would say I ran out of shapes while generating, and I would have to upgrade from the free plan. To me, it defeats the purpose of using AI.
The speed is also relatively slow compared to other AI I've used, such as ChatGPT and Gemini. This has wasted time that could have been used towards productivity.
I appreciate it can also generate premade diagrams that I can adjust to my liking, but the platform would say I ran out of shapes while generating, and I would have to upgrade from the free plan. To me, it defeats the purpose of using AI.
The speed is also relatively slow compared to other AI I've used, such as ChatGPT and Gemini. This has wasted time that could have been used towards productivity.
What problems is the product solving and how is that benefiting you?
It is solving my ability to plan before implementing projects. It really is a useful tool for planning with a project in mind.
I've been able to stick with the plans and complete the projects to my standards. This is critical to helping me become a better web developer.
I've been able to stick with the plans and complete the projects to my standards. This is critical to helping me become a better web developer.
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