Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,596 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Ulla J.

Easy to use Saas software and can be used for free.

  • June 20, 2022
  • Review provided by G2

What do you like best about the product?
BPMN charting was good! Quite easy to draw. UML diagramming.
What do you dislike about the product?
In UML class diagrams entering attribute values was just a text box, there really wasn't possibility add individual attributes.
What problems is the product solving and how is that benefiting you?
I need to be able to do diagrams in my IT (software architecture) work. It's good that there is also a free offer, the ability to use Lucidchart for free. And there are company/group accounts.
Recommendations to others considering the product:
With a free account, you can start experimenting with Lucidchart immediately.


    Computer Software

Smooth and intuitive

  • June 16, 2022
  • Review provided by G2

What do you like best about the product?
Very smooth on all platforms and the very flexible interface to allow users to model whatever they have in mind and share their ideas the best - through diagrams!
What do you dislike about the product?
- The account signup can be tricky to get past
- Could add more graphics and stickers
- Proper desktop app for LucidChart like how Notion has it
- Trello integration
What problems is the product solving and how is that benefiting you?
Allowing engineering teams to share and plan complex structures before starting to implement it. This resulted in the project team being more efficient and identify problems before starting.
Recommendations to others considering the product:
Search up articles on how others are using Lucidspark, it is a very very flexible platform and there are always new ways to use this awesome product.


    Srinivas A.

Very Intuitive and easy to use software to create charts

  • June 14, 2022
  • Review provided by G2

What do you like best about the product?
Easy UI, Freemium Product, multiple types of charts supported
What do you dislike about the product?
Only 3 free active documents at a time, could provide an option to make some documents inactive to access the other documents
What problems is the product solving and how is that benefiting you?
creating flowcharts for process flow diagrams, swimlane diagrams, organization charts, etc.


    Sonya R.

I'm a design student and I tried several tools to create a flow chart. Lucid chart was easy to use.

  • June 13, 2022
  • Review provided by G2

What do you like best about the product?
Easy to understand and use to quickly create flow charts.
What do you dislike about the product?
Possibly the cost, currently, I"m an unemployed student.
What problems is the product solving and how is that benefiting you?
I am more productive because it provides a quick way to create a basic flow chart but allows for some detail to create a professional look.
Recommendations to others considering the product:
Ease of use and quickly creates flow charts with important and relevant elements to create designs.


    Nayef A.

Very simple to use and has a lot of symbols and descriptions

  • June 13, 2022
  • Review provided by G2

What do you like best about the product?
Helps facilitate documenting all business processes with, a very simple UI that also facilitates the work. Having so many symbols and ease of tailoring any symbol
What do you dislike about the product?
I have not encountered any dislikes during my experience using Lucidchart. However, i didn't like the fact that the free trial limited the number of symbols i can use.
What problems is the product solving and how is that benefiting you?
I am using Lucidchart to document current business processes and create an audit trail that can facilitate detecting and preventing any operational issues across many different departments


    Matthieu L.

Great tool

  • June 09, 2022
  • Review provided by G2

What do you like best about the product?
A key feature for me is the ability to decide and adjust where the arrows pass. In most tools I tried we have no control over their trajectory and they go through items in schemas and hinder readability.
A lot of templates and style of items help too.
What do you dislike about the product?
3 editable items is very low in the freemium version. We used to have more!
What problems is the product solving and how is that benefiting you?
Database schema and architectural schemas


    Luke S.

A tool that's changed our ability to timetable

  • June 06, 2022
  • Review provided by G2

What do you like best about the product?
The simple layout & easy access to Lucids facilities means that even those who aren't technically minded or apt within our school are still able to produce timetables for exams with ease as well create in numerous charts for their lessons
What do you dislike about the product?
The only downside I've been able to notice is the initial cost. While worth it in the long run it was a bit of a shock on the pricing per person. Having said that as a school we did decide it well worth it
What problems is the product solving and how is that benefiting you?
It is enabling us to finally have a uniform method of creating several timetables/charts. It's helped us create a more professional atmosphere among our staff & students as well.
Recommendations to others considering the product:
Its a fantastic resource for those looking to create charts & tables


    Information Technology and Services

Love this app

  • June 06, 2022
  • Review provided by G2

What do you like best about the product?
The UI is simple and lets me make my charts fast and efficiently. Really good for creating complex data architecture diagrams.
What do you dislike about the product?
More inbuilt shapes would be amazing as I find that some of the models I make need special shapes.
What problems is the product solving and how is that benefiting you?
I need to make presentations for project proposals and the app really helps me make these quickly.


    Computer Software

Love LucidSpark for process flows

  • June 01, 2022
  • Review provided by G2

What do you like best about the product?
Love the visual organization of LucidSpark. It really helps with clients outlining certain processes that we build for them.
What do you dislike about the product?
There isn't much I don't like. It can be a little hard to learn how to use all of the features but it's easy enough to figure out.
What problems is the product solving and how is that benefiting you?
Process walkthroughs with clients. It's making training and teaching way easier to understand and comprehend.


    Roland L.

Lucidspark...excellent replacement for Visio

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
I especially like the web-based interface and its easy-to-use overall functionality. I have been using Visio for many years and I am used to its interface. When I was told that I will need to change, I was a bit skeptical but was then pleasantly surprised by the many similarities between the two products.
What do you dislike about the product?
I cannot really pint point anything I don't like about the product. I even tested the import of Visio workflow documents, and that worked flawlessly as well. There was one suggestion I made, which I don't know if that is even possible though. I had embedded local documents into a few of my Visio documents, and only the icon came over. However, it was easy to create hotspots and point it to our MS Teams share.
What problems is the product solving and how is that benefiting you?
It is not necessarily solving problems that I had, but it was relayed to me that it has a positive budget impact, compared to the Microsoft product line. Saving money is always a great benefit.