Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,596 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Information Technology and Services

So easy to use

  • June 30, 2022
  • Review provided by G2

What do you like best about the product?
Lucidchart is no doubt the best cloud flowchart and diagram product I have used by far. Easy to use, navigate and create content on it, intuitive and simple. It automatically stacks the blocks in rows and columns which saves time and creates a good visual experience.
What do you dislike about the product?
No downsides identified so far. Initially, I needed some time to understand the logic of the tool auto-cascading the blocks, but once I realized how it works, it all became very easy for me.
What problems is the product solving and how is that benefiting you?
The product serves the full scope of requirements one can have for product/service reviews, problem-solving, org chars, network and database diagrams. The predefined templates save you the time to start from scratch.


    Isaac P.

Lucidchart- The simple, yet robust, diagramming software you need!

  • June 29, 2022
  • Review provided by G2

What do you like best about the product?
I can appreciate Lucidcharts vast assortment of templates and tools to make diagrams and flowcharts to the level of detail that our organization needs. Icon sets and pictures make diagrams easy to follow for entry-level employees.
What do you dislike about the product?
Lucidchart can be cumbersome in the beginning but is easy to learn quickly and create diagrams in no time.
What problems is the product solving and how is that benefiting you?
Lucidchart has helped us create diagrams and flowcharts of systems within our organization. These documents have since helped us streamline training and ease troubleshooting.
Recommendations to others considering the product:
Give the free trial a shot! It sold us!


    Sherry C.

Perfect web-building tool for novel/story brainstorming!

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
I love the infinite white space to expand ideas into. I use it for novel brainstorming, and I can build my formula and add in an offshoot for character breakdowns, settings, etc. and add photos for inspiration. Then for the novel itself, I like to use the colored boxes to create scene cards that are so easy to move around and add to them. I've been brainstorming on a corkboard at home and it's never been big enough. I also like the option to color the boxes, because it helps me to locate certain portions of my story notes easier when the web starts getting large. And I like how it will tell you when your boxes are an equal distance from the others, so it's really easy to line things up perfectly. My OCD thanks you. I tried several different web-based programs similar to this before I found Lucidspark, and this one has been the easiest to use, with all the options I was searching for.
What do you dislike about the product?
There are only a few dislikes that I've come up with so far. Because I use it to plan novel ideas, some of my colored boxes have a lot of text in them. And I've noticed that when It gets pretty long (say 3 pages or so if it was a normal word processing document), it freezes the entire Lucidspark board and I have to close it and reopen it. And when it gets that much text, even if I click in the text box or try to move it, it freezes. So I make a point to make smaller boxes of text, like part 1, part 2, etc.

Also, (maybe there is a feature that does this, but I haven't found it yet) when I'm typing additional notes into one of the colored boxes and it becomes longer, I wish there was an option to add a line to the whiteboard, like hitting "enter" in word processing. Then I could move everything below what I'm typing down a line or two as I add to it. What I found I have to do is go down to the bottom of my list of cards (colored boxes), and move each one down like a line of traffic, to make room for the one I added more text to.
What problems is the product solving and how is that benefiting you?
I outline down to the scene before I write, because I like to know where I'm going and what information I need to reveal. This makes my outline really large. In the past, I had a corkboard wall in my home where I added cards and writing. When it's in a handwritten format like that, I can't make changes to the board as easily, my 2-year-old steals some of my cards sometimes, It takes up a lot of space in my home, and it's not a searchable format. I've also brainstormed a lot on digital platforms, usually word processing, but that just ends up looking like pages of text and it's hard to put everything into the order it eventually needs to go in. It makes a huge difference to have an infinite white space to expand into. To add notes, move things around, and color code for organization. With it being web-based as well, it's always with me. It really works great.
Recommendations to others considering the product:
Lucidspark is a great web-building and brainstorming tool, with many applications. I use it for novel/story brainstorming, and it has all the features I would want for that. It's easier to use and manipulate than many of the novel-writing software platforms I've explored (which are also very expensive). I'm still using the free version which give you 3 whiteboards, and it will be a while before I need to expand beyond that. I highly recommend giving it a try.


    Education Management

Great options for creating lucid charts!

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
There are a host of options for different requirements making it very efficient.
What do you dislike about the product?
Editing it is a bit of a problem. I couldn't drag the arrows and reposition them into a straight line
What problems is the product solving and how is that benefiting you?
I used it to illustrate concepts in my Research paper


    Information Technology and Services

Familiar Layout & Powerful Features

  • June 27, 2022
  • Review provided by G2

What do you like best about the product?
It makes collaborating easy, through Slack, email, and live editing. The comprehensive library of shapes is also very helpful.
What do you dislike about the product?
Sometimes objects are too perky to be dragged.
What problems is the product solving and how is that benefiting you?
We are able to plan and explain complex projects using the diagrams available in Lucidchart.
Recommendations to others considering the product:
Watch their video tutorials if you get stuck. They teach very well and make me realize obvious things that I somehow missed.


    Mohamed H.

I love Lucidspark

  • June 27, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use templates/wireframes. Website navigation was very smooth. You can even do a lot with the free version unlike their competitors.
What do you dislike about the product?
Honestly nothing. I have to create customer personas, customer journey. I am working on the whiteboard and visual collaboration. I have found them helpful.
What problems is the product solving and how is that benefiting you?
The problems I was personally facing was creating diagrams, wireframes and customers personas/journey. Lucidspark saved me time and my project was appreciated.


    Krystal P.

Awesome Charts

  • June 27, 2022
  • Review provided by G2

What do you like best about the product?
Versatility in utilizing the different charts
What do you dislike about the product?
No I don't believe so Nothing is missing from the product. I haven't run into anything not working correctly.
What problems is the product solving and how is that benefiting you?
Helping to create process flows and charts easily for Business Analysis Works.
Recommendations to others considering the product:
Just use your mind to flow from place to place.


    Food & Beverages

Making an architects life easier.

  • June 24, 2022
  • Review provided by G2

What do you like best about the product?
I like the ability to import icons from different collections like AWS as an example. THis allows me to save time should how we could connect different AWS products without me having to write it all out.
What do you dislike about the product?
Everything about the tool is exciting. Noting to dislike simply because it provides the flexibility to do what you need as an architect both using keyboard or quick users with fingers and mouse as well.
What problems is the product solving and how is that benefiting you?
Its helping with speed for driving conversations. In few minutes I can take my idea from my head to a diagram and into confluence with some additional context for peer reviews.
Recommendations to others considering the product:
Make sure to dig deep into the available templates and icon sets.


    Information Technology and Services

Easy to use and effective!

  • June 20, 2022
  • Review provided by G2

What do you like best about the product?
The free version was a great way to get an introduction to the platform. I loved that it was user-friendly and easy to learn. I upgraded my account so I could make more flow charts. The different styles, shapes, and line options are great.
What do you dislike about the product?
I wish we could add multiple pages in the same file rather than having multiple pages. It would be easier to see different flow charts in one view especially if they are for a related topic.
What problems is the product solving and how is that benefiting you?
It provides a great visualization of all the marketing activity processes the marketing team conducts. It's helping to bridge the communication between the sales and marketing team.


    Daniel W.

Perfect way to help you and others visualize a project.

  • June 20, 2022
  • Review provided by G2

What do you like best about the product?
All of the IT-related content and templates.
What do you dislike about the product?
I don't have any dislikes, the only thing I would suggest is a character set that is SIP based to help with VOIP call flows. Which would help map a potential environment.
What problems is the product solving and how is that benefiting you?
It helps me map out an environment, and in the process helps my customers understand my installation plan. I am definitely more productive Lucidchart helps me break down communication barriers.
Recommendations to others considering the product:
This product will help you get your message out, to help you become better organized, and see potential problems that you wouldn't normally see. Communicate effectively.