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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,520 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Mathilde D.

Favorite Platform for Creating Organizational Charts and Visual Display of Process Flows

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
The ease of use makes it easy to generate robust organizational charts and brainstorming diagrams with the highly customizable objects and images available. The diagram export feature allows portability to other platforms making presentations easy for me. It provides even more precise lines, shapes and creative environment than similar platforms in the market.
What do you dislike about the product?
Nothing specific that I am missing Lucid Visual Collaboration Suite is a great tool that serves me well.
What problems is the product solving and how is that benefiting you?
It provides a clear, concise way to communicate our company’s table of organization making it very visible the hierarchies of each team and I am able to create onboarding checklist diagrams that ensure we don’t miss any crucial onboarding steps.


    Bradley F.

Straightforward Interface and Great Visual Options Make Diagramming Fast and Easy

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
Provides great visual options including icons, shapes and connectors that lets me make pie charts and lengthy diagrams quite easily. It was very simple to set up and took just a few minutes to produce my first, multi-lane process map.
What do you dislike about the product?
Lucid does everything I need working really well for different diagramming needs and there really isn’t much to dislike.
What problems is the product solving and how is that benefiting you?
It allowed me to work in a more seamless manner when it comes to cross-team collaboration discussing design and workflow implementations. It has been my go to tool for every diagram, process or flow charts for our presentations and reports.


    Loveena B.

My Lucid VCS Views: Opinion Based on 8️⃣+ Years of Usage 💻

  • March 15, 2026
  • Review provided by G2

What do you like best about the product?
Mapping out project plans through project timelines & tasks visualization with flowcharts is what I ❤️ most ‘bout LVCS (Lucidchart).
What do you dislike about the product?
Ever since incorporation of Lucidspark into the Suite in 2021, I have never faced challenges when collaborating visually with boards.
What problems is the product solving and how is that benefiting you?
Has been seamless to collaborate with colleagues - brainstorming before laying projects to motion.


    Venkatesh A.

Simple and Effective Flowchart Tool

  • March 11, 2026
  • Review provided by G2

What do you like best about the product?
I use the Lucid Visual Collaboration Suite primarily for flowchart preparation. It's a good tool that makes it easy to prepare flowcharts. The best thing I feel about it is that the tools are easy to find and use. Additionally, I found the initial setup to be very easy.
What do you dislike about the product?
I think the size of the page is pretty small and it could be made bigger.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for flowchart preparation. It's a good tool that makes it easy to prepare flowcharts. I like that the tools are easy to find and use.


    Legal Services

Easy Brainwriting Templates with Powerful Real-Time Collaboration

  • March 10, 2026
  • Review provided by G2

What do you like best about the product?
What worked well:

- Easy‑to‑use, well‑structured brainwriting templates
- Strong real‑time collaboration and visibility
- Encourages equal participation and creativity
- Clear visual layout for grouping and reviewing ideas
What do you dislike about the product?
Areas for improvement:

- With many contributors, the board can get visually busy and require manual cleanup
- More built‑in facilitation features (e.g. timed rounds or automatic grouping) would further support workshops
What problems is the product solving and how is that benefiting you?
Lucidchart worked very well for running the brainwriting session based on a predefined template. The template structure made it easy to kick off the workshop quickly and kept everyone aligned on the objective. Participants could contribute ideas in parallel, which reduced bias, encouraged quieter team members to share input, and resulted in a diverse set of ideas for the team event.
Collaboration was smooth and intuitive—real‑time editing, comments, and visual grouping helped the team build on each other’s ideas without confusion. The visual format made it easy to spot themes and cluster similar suggestions, which was especially useful during the synthesis phase.


    Insurance

Easy to Use with Plenty of Integrations—A Perfect Fit for Us

  • March 10, 2026
  • Review provided by G2

What do you like best about the product?
Ease of use and lot of integrations makes it a perfect tool for us
What do you dislike about the product?
Collibra integration would have been a game changer.
What problems is the product solving and how is that benefiting you?
Helps us in creating the Operating model and meta model for our data governance initiatives


    Naman J.

Made Creating Chatflows Easy

  • March 10, 2026
  • Review provided by G2

What do you like best about the product?
It is easy to use platform, and it helps allot to create chat flow.
What do you dislike about the product?
Better UI in flow creation can help allot.
What problems is the product solving and how is that benefiting you?
I was facing difficulty in mangaing and explaining chatflows over paper, with the software I was able to demonstrate it easily.


    Danilo E.

Builds Quick Team Structures with Ease

  • March 09, 2026
  • Review provided by G2

What do you like best about the product?
I am able to build quick team structures
What do you dislike about the product?
Have nothing to add still about disliking, need to use it more but so far is good
What problems is the product solving and how is that benefiting you?
I am able to work on team structures so far and build a path that my team can understand and use as a career growth


    Transportation/Trucking/Railroad

Intuitive Lucid UI That Makes Visualizations Easy

  • March 09, 2026
  • Review provided by G2

What do you like best about the product?
I like the UI of Lucid. That is why, when my work is requires me a lot of visualizations, like flowcharts, I have to use Lucid. There are free alternatives, like draw.io, but most of them feels clunky to use.
What do you dislike about the product?
It comes with a cost. Maybe add some more templates and icons I could use in the visualization.
What problems is the product solving and how is that benefiting you?
How to communicate with stakeholders on the processes or framework.


    Verified User

Intuitive UI and Effortless Collaboration

  • March 09, 2026
  • Review provided by G2

What do you like best about the product?
I like using Lucid Visual Collaboration Suite for collaborating with coworkers on creating code architecture diagrams and sharing them with others. It helps us move away from working in silos, making it a collaborative process. I enjoy the intuitive UI and ease of use, making creating diagrams quick and easy. Also, the ease of sharing diagrams in multiple ways, like sending the chart itself or via email, as well as having a common home space for reference, is really useful! The initial setup was very easy, definitely a 10 out of 10.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for collaborating on code architecture diagrams and sharing them. It solves the problem of working in silos, making it a collaborative process, and the intuitive UI makes it easy to create diagrams.