Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,596 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Daniel S.

Maximise group ideation with Lucidspark

  • March 27, 2023
  • Review provided by G2

What do you like best about the product?
I particularly appreciate that Lucidspark provides visual aids and summaries. This makes the task of digesting a lot of information much easier than dealing with raw data or abstractions alone. The user experience is intuitive, allowing me to quickly discover what features are available and how to successfully navigate my workspace. It also includes a number of helpful organisational tools, such as task tracking, that allow teams (even if partially remote) to stay organised across multiple projects at once!
What do you dislike about the product?
I don't like that the number of elements in Lucidspark's sheets includes illustrations of their applications, making it difficult to add more elements. I found this odd at first, but once I understood what was going on, I removed them so that I could continue to use my sheet. Of course, certain features may be improved or developed when someone upgrades to a premium version.
What problems is the product solving and how is that benefiting you?
Lucidspark allows me to easily capture our ideas and creativity during a session. This allows me to revisit the recordings and conversations at any time without having missed small details or nuances from the first time we discussed them.


    Natalia D.

The most effective internet charting tool!

  • March 26, 2023
  • Review provided by G2

What do you like best about the product?
I really like the versatility and customisability of Lucidchart, which makes it easy for me to create professional-looking charts in a short time. With its intuitive UX interface, I can adjust settings for specific projects or develop a comprehensive design plan with minimal effort. It has powerful tools that allow me to accurately draw shapes in my flowcharts and incorporate graphics for more effective presentations. Its cross-platform integration adds another layer of convenience - allowing users from different platforms to collaborate without compatibility issues
What do you dislike about the product?
Overall, I find Lucidchart quite useful, but I do have a few criticisms. Firstly, the free version does not offer Times New Roman as a font option, which can be inconvenient for certain projects. Secondly, although I'm aware that there is an editing area available for users to work with within this platform, adjusting its size and orientation (e.g. letter paper) does not seem to be possible, or at least easily accessible, to me as yet.
What problems is the product solving and how is that benefiting you?
I'm benefiting from Lucidchart's ability to visualise processes quickly and clearly. It's combination of visuals, charts and graphs helps me to present complex developments in a straightforward and visually appealing way.


    Erik H.

Ensure full support for remote working

  • March 24, 2023
  • Review provided by G2

What do you like best about the product?
Lucidspark is an incredibly user-friendly tool that is perfect for working remotely. Not only does it offer all the features you need, but its timer and polling system make collaboration even easier. With these built-in features, team members can easily stay on track during meetings without having to manually track or complete tasks separately from the group. The polling feature also allows me to understand the discussion of an entire meeting more quickly, so I don't have to spend time sorting through everyone's individual thoughts one by one - making overall collaboration faster and smoother than before.
What do you dislike about the product?
I find Lucidspark Whiteboard difficult to use due to small text sizes and confusing left-to-right and up-and-down scrolling. There is also limited clarity around user permissions on the platform. It also seems unclear how sticky notes interact with users' tasks or who they are assigned to. To improve this experience, larger font size options would be beneficial, as well as greater transparency regarding the allocation of permissions between users.
What problems is the product solving and how is that benefiting you?
With LucidSpark, I no longer have to worry about project protocols or how each organisation fits together. Instead, I can use visuals and layouts to easily explain the process and move projects forward quickly.


    Grace M.

Great collaborative whiteboard brought our mindstorming into next level.

  • March 23, 2023
  • Review provided by G2

What do you like best about the product?
Two months ago, I tried Lucidchart's collaborative whiteboard for the first time and found it helpful. Before, I had used Lucidspark only for creating flowcharts to visualize processes and projects for higher executives. It allowed me to quickly create new graphs illustrating ideas and share them with my team because of its simple and efficient interface. The board's drag-and-drop elements make it really simple to move and change the size of elements and modify existing templates to fit the needs of a specific meeting. Lucidspark is also great for teamwork, as my team and I can work together on the same file.
What do you dislike about the product?
I can't find any negative points about Lucid software. When I first started using Lucidspark, I felt a bit overwhelmed, and it took a while to set up the data input spreasheets and make small changes to the default template.
What problems is the product solving and how is that benefiting you?
Lucidspark has many of the same collaboration tools and templates we used in Miro, making it easy to sketch a user flow and organize our thoughts quickly. The whiteboard in Lucidchart has improved our team's ability to develop new ideas and visualize concepts. It has become essential for our project development.


    Kevin R.

Very easy to use existing templates to create quick visual aides.

  • March 23, 2023
  • Review provided by G2

What do you like best about the product?
Automatically saves the most recent version and allows for easy-to-use templates to save some time.
What do you dislike about the product?
Would like to have an easier option to insert text.
What problems is the product solving and how is that benefiting you?
Easier way to create and design visuals for internal projects.


    Eduar C.

Great tool a bit cumbersome at beginning

  • March 23, 2023
  • Review provided by G2

What do you like best about the product?
It's an excellent app for collaborative work, everyone can share their ideas in real-time, and it has a lot of tools and shapes to use. Much better that using a shared document in Google Docs or Office Online.
What do you dislike about the product?
Usage is a bit confusing at the beginning. Panning and zooming is not intuitive, and sometimes when panning right-click is stuck and causes undesirable moves. Maybe it could use some more standard ways of doing things.
What problems is the product solving and how is that benefiting you?
We're a small team (10-12 users), and most of the time, we must join remotely to improve a design, discuss some implementation details, or organize a workflow. We found LucidSpark a great tool in these cases, as everyone could be in front of the same piece of paper.


    Kamalpreet K.

Lucidworks is very intuitive platform

  • March 22, 2023
  • Review provided by G2

What do you like best about the product?
It helps to visualize the project start, timeline planning and implementation with a streamlined flow definition. Furthermore, all team players can virtually plan the mind-mapping activity at concurrent time.
What do you dislike about the product?
I have recently started exploring Lucidworks and find it an intuitive and great tool, however as all devices need to enhance further. So it might be a good idea to expand in terms of messaging tools plugins installed like Zoom, Team meeting inside the tool and scheduling tools where meetings can be scheduled at a single step.
What problems is the product solving and how is that benefiting you?
It is solving the product planning stage and making it easy, simplified and collaborative simultaneously; Furthermore, when the team needs to plan any big project, it's an excellent option to break it into small modules and implement them.


    Anurag M.

Great for flowcharts

  • March 21, 2023
  • Review provided by G2

What do you like best about the product?
flowcharts and sorting the boxes in different colors
What do you dislike about the product?
zoom in and zoom out feature needs to be on the mouse
What problems is the product solving and how is that benefiting you?
explaining workflow in the form of simple charts


    Anthony A.

Group idea prioritisation made easy

  • March 21, 2023
  • Review provided by G2

What do you like best about the product?
I enjoy the versatility and organised layout of Lucidspark, which allows me to take notes using whiteboards or visual sticky notes. In addition, its easy-to-use format makes it easy for team members to collaborate remotely while still tracking project progress. I also like how Post-it notes can be sorted into categories so that individual ideas don't get lost in the clutter, while vivid colours make it easier for visually stimulated people like me to understand where we are in our brainstorming sessions! To keep abreast of any changes made during these meetings, which are even further apart physically, teams can share their boards online and update them instantly, which is a fantastic advantage when it comes to uploading files without losing any information, thanks once again to its wide range of features, including spell-checking and so on.
What do you dislike about the product?
I find Lucidspark quite useful, but my only issue with it is the way connectors can be reset to arrowheads. It's common practice when creating databases or icons in general to use a number of repeating components that require minor modifications; however, these changes don't seem to stick as they seem to be overwritten by default settings after certain actions are performed on them. I'd like to see some sort of persistence mechanism implemented so that users don't have to manually adjust their line configurations every time an action is performed on their connection points.
What problems is the product solving and how is that benefiting you?
Lucidspark is a digital collaborative workspace that enables teams to brainstorm and collaborate. By providing an interactive space where everyone can share their ideas, it eliminates the need for traditional whiteboards or sticky notes and makes collaboration more efficient.


    Hamza H.

great tool for technical diagrams

  • March 21, 2023
  • Review provided by G2

What do you like best about the product?
Able to share diagrams and collaborate with others on them aswell.
What do you dislike about the product?
sometimes diagram shapes are hard to find, so have to go find them from some library package. would be great if they had common generic shapes for similar items between different packages.
What problems is the product solving and how is that benefiting you?
Able to create architectural flow diagrams and share/collaborate with others on them easily.