Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,596 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Michael D.

A brainstorming tool for meetings both internally and externally

  • April 02, 2023
  • Review provided by G2

What do you like best about the product?
One of the best features of Lucidspark is that it can be customized to your needs and tastes. You can change text, lines, shapes, icons and even choose your own color palette! Charts are easy to make in LucidSpark; just export a report that gives you insight into who reports to whom in your organization. Even more interesting features include combining shapes from external sources or document sections, as well as creating enhanced designs using pre-made layouts available on the market. The platform also features Excel spreadsheets that can be linked with other documents on the platform, making it easier for users to access accurate data across all documents.
What do you dislike about the product?
The dashboard must be zoomed in and out frequently, and the customization options are limited in Lucidspark. However, I currently only use the free plan, which may have fewer features than the premium version. It is also sometimes problematic to link arrows to nodes. For now, these are my main concerns as I learn more about the program.
What problems is the product solving and how is that benefiting you?
Lucidspark helps us get the most out of our online meetings by enabling us to brainstorm more effectively. With Lucidspark, we can easily create and share ideas in a way that is truly engaging.


    Peter L.

Representing complex financial processes with charts.

  • April 01, 2023
  • Review provided by G2

What do you like best about the product?
I like the customizable flowcharts and diagrams that allow us to represent complex financial processes and workflows visually. The real-time collaboration feature has significantly enhanced communication among our finance team, ensuring everyone is up-to-date with the latest changes. The platform's extensive template library has saved us countless hours by providing a starting point for creating financial models, forecasts, and budgeting scenarios. The data linking feature, which enables seamless integration with spreadsheets and other data sources, has greatly simplified our financial analysis and reporting process.
What do you dislike about the product?
However, there are a few areas where Lucidchart could be improved. The user interface can be overwhelming for first-time users, especially when searching for specific features or tools. A more streamlined interface or an improved onboarding process would be beneficial. Additionally, the availability of more advanced financial diagramming options, such as native support for Gantt charts and better integration with popular financial software, would make Lucidchart even more powerful for finance professionals.
What problems is the product solving and how is that benefiting you?
I use Lucidchart to create visual representations of financial data, making it easier for everyone to understand the complex relationships between financial metrics. By enabling real-time collaboration, Lucidchart has also facilitated faster decision-making, as our team can easily discuss and refine diagrams together.


    Diego V.

Lucidchart: diagramming made easy, for everyone

  • March 31, 2023
  • Review provided by G2

What do you like best about the product?
Usability, tools, intuitive interface, easy learning curve, real-time collaboration, revision and document sharing options, supported formats, import and export formats, no need to install or deploy for big organizations. Data encryption. Way better than VISIO.
What do you dislike about the product?
Some of the more advanced options are not that easily to get into. Data linking and SQL import and export can be better implemented. The free version can be limited for some use case scenarios.
What problems is the product solving and how is that benefiting you?
We work with and share lots of diagrams and charts, mockups, project maps, etc. Lucidchart makes it all easy, allowing real-time cooperative work and document sharing and review.
Also, the multiuser license mode, where you can "lease" licenses to users that are only temporarily working on charts, makes an impact on the IT budget.


    Keisha M.

It does the trick

  • March 31, 2023
  • Review provided by G2

What do you like best about the product?
I was able to figure out how to use it without extensive training quickly. It is relatively user-friendly and creates a professional-looking org chart. I am sure there are many more features that I could have taken advantage of if I wanted to invest more time.
What do you dislike about the product?
It was annoying trying to add dotted line positions. I couldn't figure out how to move a box over so that it created a more balanced-looking org chart. I wasn't able to figure out how to load the staff names by position so that the org chart would automatically build itself; it seemed like an option. I don't think it's a good value for the cost. I plan to cancel since I was charged despite extending my trial period to see if it was worth it.
What problems is the product solving and how is that benefiting you?
We wanted a professional-looking org chart that showed how two sub-organizations would exist under a single umbrella company. It was required for a business plan that had to be submitted to a parent organization.


    TJ W.

Excellent Package

  • March 30, 2023
  • Review provided by G2

What do you like best about the product?
The variety of the templates on offer across business planning and strategy.
What do you dislike about the product?
The price - a cheaper package would be nice.
What problems is the product solving and how is that benefiting you?
Clear representation of strategy plans means that they are more professional.


    Management Consulting

Love Lucidspark

  • March 29, 2023
  • Review provided by G2

What do you like best about the product?
I can keep my Lucidchart and Lucidspark work at one place
What do you dislike about the product?
Need more templates or better version of templates
What problems is the product solving and how is that benefiting you?
Collaboration is easy how every sometimes navigating is not easy


    Austin T.

Absolutely Destroys MSVisio

  • March 27, 2023
  • Review provided by G2

What do you like best about the product?
Super simple to use. Requires virtually no training/experimentation to complete the basics. Things just work how you expect them to. There's some stuff for advanced users too.
What do you dislike about the product?
There is no dedicated Lucidchart file type that's exportable. I think you can export files as like a LucidSpark (which is something different), PDF, or Visio file, but no dedicated Lucidchart file type (I think).
What problems is the product solving and how is that benefiting you?
I absolutely despise MSVisio. Lucidchart is just so much better, user friendly, modern. I like how they keep adding quality of life improvements. I'm pretty sure Visio has been the same product for like 5 years.


    Computer Software

Love using Lucidspark

  • March 27, 2023
  • Review provided by G2

What do you like best about the product?
Simplicity in working with the app is what I like best. I don't have to spend much time figuring out how to interact with any components. I also like switching between my laptop and iPad with my pencil.
What do you dislike about the product?
As a consultant, I must share my work in Lucidspark with my clients. I prefer the ability to allow them to interact more with any diagrams I put together, such as the ability to add comments, emojis, etc. Right now, I'm doing this manually during a discussion.
What problems is the product solving and how is that benefiting you?
Quickly identifying user needs and requirements for those that I am consulting with. Being able to put together something visually that is easy to understand that can be shared with necessary audiences.


    Atia S.

Must-have multi-purpose tool for easy team collaboration

  • March 27, 2023
  • Review provided by G2

What do you like best about the product?
The friendly UI does not require any training, so anyone can just hop on the tool and add their content. We use it on the daily for flowcharts and other work processes to keep the team aligned. The tool has helped improve productivity and team collaboration.
What do you dislike about the product?
Lack of features that may help create more complex and intuitive charts. For example, Prezi's Zoom Reveal feature organizes information in buckets and lays it out in a clean way that's less overwhelming.
What problems is the product solving and how is that benefiting you?
As mentioned its helped us organize and visualize the way we execute certain day-to-day tasks - this is most helpful when onboarding new employees who find it very useful to follow through if they feel lost.


    Sofia M.

Lucidspark has been an invaluable collaboration tool for our team!

  • March 27, 2023
  • Review provided by G2

What do you like best about the product?
Lucidspark is very user-friendly and easy to pick up. Within minutes, I was able to create flowcharts and collaborate with my team. Its an invaluable collaboration tool!
What do you dislike about the product?
Improvements could be made to the UI. For example, connector lines don't cleanly adjust when you move elements around, and you need to spend a lot of time readjusting them. Fixing these minor glitches would make a big difference.
What problems is the product solving and how is that benefiting you?
It allows our team to visualize internal workflows, discuss as a team, and improve our processes. We hope to create Worfont project plans based on these workflows and improve our effectiveness and efficiency.