Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,596 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

Very helpful for building out accounts

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
I love how easy it is to bring contacts into the chart. The Salesforce integration is seamless. The user interface makes it easy to work with complex accounts and easy to update on the fly.
What do you dislike about the product?
Sometimes with complex accounts the chart can feel clunky.
What problems is the product solving and how is that benefiting you?
Lucidchart helps visualize accounts so that we can narrow our prospecting efforts on the key contacts we know will move the needle. We walk through Lucidcharts with customers and prospects alike to ensure we have a clear understanding of key stakeholders.


    Andrew S.

I loved using lucid hart for my school projects.

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
All of the functions were so easily accessible. My favorite include the ways to connect different entities for an ERD diagram. All you have to do is click on the end of the line and it gives you like 20 different ways to connect your entities, color coated and all.
What do you dislike about the product?
I least liked how small the working snapped was. I was trying to create certain diagrams that were very large. Once I got to the maximum space (which is small to begin with) I couldn't continue my project.
What problems is the product solving and how is that benefiting you?
I have lots of business plans and relationships that I plan out. Lucid harts helps me effictivelh plan those and makes my life so much easier when looking at the big picture.


    Ajith N.

Very useful platform to draw diagrams/flowcharts

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
Simplicity and availability of most of the commonly used symbols. Availability of logos, ability to share and collaborate with teammates and ability to export in different ways make things very convenient.
What do you dislike about the product?
The free version could have more features. While the paid version is really good, the free version seems to be very restrictive. That can be improved and probably wouldn't affect subscription rate.
What problems is the product solving and how is that benefiting you?
Lucidchart helps us share architectural diagrams and flowcharts when we design and before implementation to visualize the end product with clarity and refine the idea even before actually implementing them. This saves a lot of time. Also helps to understand something when revisiting quickly.


    Financial Services

Great Service, Love the Temaplates

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
You can save on paper and easily keep things organized in one place, and I love the templates that can help you get started on a new idea when you may not know where to start.
What do you dislike about the product?
If you want everything even and straight, having to make a ton of small adjustments to make sure your lines are straight, your boxes are all aligned, etc.
What problems is the product solving and how is that benefiting you?
Not having to rely on a whiteboard/paper, being able to easily present a new process or flow


    Health, Wellness and Fitness

Lucid Chart for Product and Implementations

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
I like how easy and versatile it is to use. It's straightforward to create flow charts and mind maps and note down your thoughts using the software. I think it's more user friendly than miro and some other products with similar functionality.
What do you dislike about the product?
I wish it was more intuitive. I think Canva has a better UX, but I use both. Maybe include some tutorials people can come back to if they want to understand the full scope of the product?
What problems is the product solving and how is that benefiting you?
It helps me create visuals for different aspects of the product. Screensharing a diagram from lucid on a product call is far more productive and helps all the users understand the roadblocks better than a verbal explanation only.


    Marketing and Advertising

Great tool for large processes/ org. chart building!

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
Lucidchart is very useful in building large process charts for our company. It is easy to adjust/ change/ connect all pieces as much as needed. This is easier than some competitors because it is possible to resize and view the full chart on one page, as opposed to breaking it into parts with other platforms - not allowing a full overview.
What do you dislike about the product?
The downside of Lucidchart is entering all information manually when there is a lot of data to add.
What problems is the product solving and how is that benefiting you?
Lucidchart is helping me build new processes and collaborate with others in a space that will allow for a large enough space that does not cut off the data/ require a break in the page. It is great to be able to create a large org. chart as well.


    Aaron K.

Lucid Review

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
Fairly straightforward and easy to learn. Hover over features for quick explanations make it easy to utilize.
What do you dislike about the product?
Not always user friendly with my particular computer set up
What problems is the product solving and how is that benefiting you?
Adding additional context and visibility to SOPs for business partners.


    Health, Wellness and Fitness

Easy to Use

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
Lucidchart is simple to use to create professional-looking charts and workflows. I love being able to quickly transfer a chart from Lucidchart to a Google document/sheet.
What do you dislike about the product?
It took me a little while to learn how to be proficient. But once I learned it's become significantly easier. Would recommend a 1:1 with a Lucidchart professional.
What problems is the product solving and how is that benefiting you?
I've been able to create and save templates for often-used org charts and diagrams. Saves me time from having to recreate the wheel each time.


    Adya R.

Lucidchart is a god send for Industrial Engineers

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
As somebody who has used a variety of process mapping software throughout her degree, Lucidchart has always been my absolute favorite. It's easy to use UI is probably the best in the industry.
What do you dislike about the product?
I wish that there was an auto-align feature. Once i make a small change to a process map, re-aligning all the boxes can become very manual and tedious, but something a machine could automate easily.
What problems is the product solving and how is that benefiting you?
I am usin Lucidchart to map out existing processes and looking into potential process improvements that could be made. I love te post-its because it reminds me of a real life white board!


    Alexander K.

The only way to work with VSD

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
Lucidchart has an Intuitive interface which is easy to pick up on and begin work immediately. Taken from Visio for inspiration, its a web based tool that allows you to manipulate and modify any chart, mindmap or diagram.
What do you dislike about the product?
I wish some of the buttons were bigger, but its hard to find space in the work layout and still be functional. Perhaps a customizable 'view' of the dash with less buttons?
What problems is the product solving and how is that benefiting you?
I use it to view and modify Network Diagrams where needed. I am considering using it for a dynamic Org Chart solution as well, but it remains to be seen whether it will meet my needs.