Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,596 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Construction

Lucidchart Review

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
Visual model to help articulate processes and work flow between multiple teams within the organization. The templates available also make the initiation process very seamless.
What do you dislike about the product?
I do not like how it is not very intuitive at the beginning. Example would be expanding the overall workspace to allow for more room. Took me a little while to get that figured out.
What problems is the product solving and how is that benefiting you?
Helps clearly define cross-functional roles, responsibilities, and swim lanes. Serves as a collaborative process flow to reference as projects are implemented.


    Hospital & Health Care

Easy to use, while still being a powerful tool

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
It strikes a balance between being user-friendly and having powerful features that superusers can take advantage of to create complex workflow. I love that it is easy to share as well, either via PDF or drive or slack.
What do you dislike about the product?
Some of the tools are not intuitively placed or named.
What problems is the product solving and how is that benefiting you?
Visualizing complex workflows that stretch across multiple teams. The ability to hyperlin to other pages is particularly helpful for these large processes that have several sub-processes


    Accounting

still learning

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
they have integrations that make life much easier
What do you dislike about the product?
That Im still not sure how to get it to do what i want
What problems is the product solving and how is that benefiting you?
organization, it helps me keep my head on straight


    Automotive

Lucid is fantastic!

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
Lucidchart is good at building ER diagrams
What do you dislike about the product?
It allows only 3 charts with the basic version
What problems is the product solving and how is that benefiting you?
ER diagrams are easily to build in Lucid and saves a lot of time compared to other tools


    Financial Services

Great Visualization Tool

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
- Ability to map-out process flows and visualize how tools work
- Easy to share with others
- Easy to collaborate on
What do you dislike about the product?
- User experience could use a refresh (just making it feel more "new")
What problems is the product solving and how is that benefiting you?
Comprehension of process flows. Visualization tools make this more digestible for others to understand.


    Amanda B.

Such a great tool for process mapping!

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
I love the support features of Lucidchart. It is so easy to find information on how to use the different tools, and overall I find the whole program to be very user friendly.
What do you dislike about the product?
My only critique about Lucidchart would be that it would be nice to be able to create and use pre-made templates more easily that we could tailor to fit a variety of situations.
What problems is the product solving and how is that benefiting you?
Lucidchart solves our issue of mapping out workflows in a clear and detailed way. This allows us to record our current processes better, identify opportunity to improve, and train new team members more effectively.


    Rauk A.

Great tool

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
It is intuitive and easy to use. Plus it has too many options for creating diagrams. I was able to do almost all my work for my Software Architecture class.
What do you dislike about the product?
Honestly is a great tool, so I cannot say I dislike something, but it would be useful if there was a way to connect the different views like to know if we were missing to consider a module from another view or so.
What problems is the product solving and how is that benefiting you?
I required a platform or software to do my school diagrams and Lucidchart did the trick. It is really easy to use and I could work with my team in real-time.


    Medical Devices

Great visuals!

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
Lucid's UX massively improved in the last few years. I often share my screen and create workflows on the fly during meetings with ease!
What do you dislike about the product?
Basic functions are easy to pick up but Lucid has a deeper layer that requires training to make full use of the product.
What problems is the product solving and how is that benefiting you?
Lucid quickly visualizes technical topics. I often bring up a blank canvas and start diagramming on the fly to convey more complex technical thoughts while speaking the words directly. I find the combination of the two quickly bridges my audience's understanding compared to using words alone.


    Higher Education

Easy to use, professional looking product

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
It is easy to use Lucidchart. You can easily create flow charts that look professional and are easy to customize.
What do you dislike about the product?
It can sometimes be hard to move the items because it thinks you are trying to create an arrow instead of drag the box.
What problems is the product solving and how is that benefiting you?
I had to create a workflow for my thesis and it was very easy to do in Lucidchart with the correct formatting and fonts.


    Electrical/Electronic Manufacturing

Lucidchart for all your diagramming needs

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
I like how many features are available, different templates, and the ability to customize for a variety of purposes. Lucid chart also has different styles you can apply to make your charts look nice.
What do you dislike about the product?
Lucidchart takes a little bit of time to learn, I don't think the interface is super intuitive, but once you do learn the controls, it's very fast tool to create diagrams.
What problems is the product solving and how is that benefiting you?
Lucidchart allows for the visualization of complex systems. This helps enable collaboration in explaining across disciplines. Additionally the features allow for more information to be conveyed.