Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,596 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Albert S.

Lucidchart for process charting

  • February 04, 2023
  • Review provided by G2

What do you like best about the product?
Lucidchart is a great tool for creating diagrams and flowcharts. The user interface is clean and easy to use, and the resulting diagrams look professional and polished. Overall, Lucidchart is a great choice for anyone looking for a powerful and easy-to-use diagramming tool.
What do you dislike about the product?
The only downside is that Lucidchart is not free - you'll need to sign up for a paid account to be able to save and share your diagrams.
What problems is the product solving and how is that benefiting you?
Lucidchart is a visual workspace that helps you think, work, and communicate more effectively. With Lucidchart, all your ideas and processes are right where you need them—across devices and platforms from anywhere in the world. And because Lucidchart is easy to use, you can focus on what you're trying to achieve, not on how to use the tool. That means you can get your work done faster and better.


    Josh J.

Lucid chart helped me 4X my income

  • February 03, 2023
  • Review provided by G2

What do you like best about the product?
"A picture is worth a thousand words." In my case, that's meant the difference between just getting by and substantially changing my income and my contribution to my organization. All by being able to tell a story using this tool. I had used PowerPoints in the past for diagramming and process depiction but Lucidchart opened a new realm and ease of interaction that was warmly received by my next few opportunities. My personal reputation carries almost as much reputation now as "Josh's LucidCharts." Almost... we'll get there
What do you dislike about the product?
The web browser hasn't figured out how to implement spell check into the text reader. What's silly is that the mobile app for iOS does but the desktop does not. That's my number 1 request
What problems is the product solving and how is that benefiting you?
People are visual learners. Sometimes, a PowerPoint and a spreadsheet just are not enough to tell the whole story. But when layered and oriented relative to the different parts or teams or products, suddenly my entire audience feels included and knows exactly what message I am trying to convey.


    Sunil P.

Very nice tool for collaboration of task in nice graphical way.

  • February 02, 2023
  • Review provided by G2

What do you like best about the product?
Flowchart creation, flowchart support, and content in diagramatical way. lucidspark helped me with a presentation to the management and data flow diagrams for the product.
What do you dislike about the product?
It can improve in the performance of the browser CPU and also improvise by providing recommendations or templates for data flow diagrams by default so that time improvisation can happen.
What problems is the product solving and how is that benefiting you?
Data flow Diagrams
Technical writing


    Paul F.

Powerful, flexible, collaborative Visio-butt kicker

  • February 01, 2023
  • Review provided by G2

What do you like best about the product?
I especially love the collaborative features of Lucidchart! The ability for me to work together with others in the cloud without passing diagrams around is huge.
I also love the ability to search for different icons and graphics across the internet.
What do you dislike about the product?
I do a lot of Azure cloud architecture diagrams and it surprises me when I find standard Azure services not having an icon already available in Lucid. It would be great if there was a tighter integration with Microsoft to make sure that there is always an icon available for all the Azure services.
What problems is the product solving and how is that benefiting you?
Besides data platform architecture diagrams, Lucidchart also is helping me build out multi-stream process workflow diagrams. Lucidchart makes it super easy to quickly create new swimlanes.


    Computer Software

Easy to use and versatile for different scenarios

  • February 01, 2023
  • Review provided by G2

What do you like best about the product?
It is easy to get started by dragging and dropping the shapes and connectors you want to use.
What do you dislike about the product?
It's a bit daunting to find the right settings to customize your shapes after getting started.
What problems is the product solving and how is that benefiting you?
It is what I use to draw flowcharts and show user journeys.


    Honey F.

Great tool!

  • February 01, 2023
  • Review provided by G2

What do you like best about the product?
The ease of getting started. The template shapes and icons.
What do you dislike about the product?
Stickies are not reshapeable. I'd like to use them as a rectangle to put my chart titles in. Sometimes the grab is too sensitive.
What problems is the product solving and how is that benefiting you?
Mapping intricate ETL processes


    Bob E.

Lucidchart is as good as any charting solution I've used, high recommended

  • January 31, 2023
  • Review provided by G2

What do you like best about the product?
I remember early versions of charting software were pretty poor at connecting shapes and arranging them as you wanted. Initially, when using Lucidchart, I was surprised at how well it all worked for being a web-based tool. I spent most of my time with charting applications before Lucid chart using Visio. While it's a solid product, I'm always happy to start a new job and see that I have Lucid available to me. The software does everything we need to document our company's enterprise software.
What do you dislike about the product?
There seem to be many features baked into the product that I feel like I could be using, but I end up mainly just using the basic functionality. It seems like many diagrams exist at my company that could be useful, but for whatever reason, I don't have access to them. Perhaps increased discoverability of charts within a company would be helpful.
What problems is the product solving and how is that benefiting you?
We use Lucidchart to document the bounded contexts of our enterprise software. We have a microservices architecture and use Lucid to show the dependencies and dataflow between the services that make up our solutions.


    Kelsey A.

Great for mock ups

  • January 31, 2023
  • Review provided by G2

What do you like best about the product?
Lucidchart is great for mocking up workflows, website pages, and so much more.
What do you dislike about the product?
Lucidchart has so many great features it's easy to use and figure out, I have no complaints
What problems is the product solving and how is that benefiting you?
We use lucidchart for workflows and application wireframes


    Emily G.

A Visual Is Worth 1000 Words

  • January 30, 2023
  • Review provided by G2

What do you like best about the product?
Lucidchart is helpful to put thoughts into a visual to assist in articulating thoughts that can sound abstract. I love the number of templates that exist and the ease of use in creating new images and editing existing images.
What do you dislike about the product?
There is a slight learning curve when you first begin to use Lucidchart, like any other new tool. There are also a lot of templates to choose from so you may feel overwhelmed at all of the options, initially.
What problems is the product solving and how is that benefiting you?
Mapping out workflows across multiple teams, and drilling into specific workflows of a single team. It also helps visualize all of the different data sets that exist within an organization so you can zoom out and potentially make sense of how different data sets connect to ultimately alleviate silos.


    Management Consulting

LucidChart is an awesome mapping software for people who do it collaboratively!

  • January 30, 2023
  • Review provided by G2

What do you like best about the product?
I like LucidChart's ability to collaborate and add notes per shape feature. It's very easy to use and the output looks professional. We tried using whimsical at first but we were not getting as much depth as we would like.
What do you dislike about the product?
LucidCharts ability to talk with their other products like LucidSpark feels so clunky. I just hope that they add the ability for live updating for the Chart to Spark integration soon.
What problems is the product solving and how is that benefiting you?
LucidChart helps you visualize processes which is what we need before we start our consulting sessions with our customers. They get to see bottlenecks and areas for improvement and everyone gets to talk about their scope of work, what they wish they are accountable on, and which ones they wish get delegated to someone else.