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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,520 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Ronald B.

Diagrams Designed with The Right Level of Detail for Representation of Data Relationships

  • April 23, 2026
  • Review provided by G2

What do you like best about the product?
Lucidchart is a really practical tool allowing the creation of diagrams with great convenience and offering so many templates to choose from according to the type of diagram I want to create.
What do you dislike about the product?
I haven’t found any negative aspects about Lucidchart its very easy to use and the interface is precise when I’m laying out the structure of a diagram.
What problems is the product solving and how is that benefiting you?
Lucidchart provides a standardized way to create diagrams that model business processes with greater precision which are extremely useful because they translate processes into visual formats that both technical and non-technical staff can easily understand.


    Amelia G.

Creating More High Quality and Visually Better Diagrams with Lucidchart

  • April 23, 2026
  • Review provided by G2

What do you like best about the product?
Lucidchart is wonderfully suitable for data visualization as well as process modeling or diagram creation. The workspace is very flexible for designing different diagram layouts, as is the selection of shapes, icons, and lines to connect them.
What do you dislike about the product?
The experience of creating flow charts with Lucidchart is so lightweight that I always use for all my creations without any issue.
What problems is the product solving and how is that benefiting you?
Lucidchart helps create campaign workflow diagrams outlining the sequence of activities required to plan, execute, and evaluate an effective marketing campaign making it easier to adjust workflows when campaigns need to pivot quickly.


    Candice B.

High Satisfaction with its Shapes and Symbols for Creating Data Flow Diagrams Easily

  • April 23, 2026
  • Review provided by G2

What do you like best about the product?
Lucidchart is simple to use and comes with lots of shapes and symbols pre-integrated into the tool which make it very quick and easy to create a Data Flow Diagram.
What do you dislike about the product?
No disadvantages discovered with Lucidchart as I have achieved optimal diagramming with it.
What problems is the product solving and how is that benefiting you?
Lucidchart has been the most reliable tool for creating Data Flow Diagrams illustrating how project data is captured, processes into metrics, and then visualized in dashboards for teams to understand data transformations and outputs across a project.


    Maddie B.

Super Straightforward Diagramming with Lots of High Level Control Over Diagram Layout

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
Lucidchart is intuitive and the great flexibility in designing flowcharts makes it a leader in its sector. The presence of numerous blocks, objects and templates give it the completeness needed in this field of diagramming.
What do you dislike about the product?
I’m satisfied with the features that Lucidchart provides and no performance issues experienced even with large diagrams.
What problems is the product solving and how is that benefiting you?
Creating flowcharts with Lucidchart that illustrate the entire journey our clients go through from contract signing to full product adoption speeds up time-to-vale and ensures we have a structured and repeatable onboarding experience.


    Nadia A.

Provides Entirely All Crucial Diagramming Features That are Absolutely Intuitive

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
The best feature for me about Lucidchart is definitely the huge variety of templates that are super helpful when designing diagrams and the catalog of shapes to drag and drop is also great.
What do you dislike about the product?
Nothing that I dislike I find the tool pretty intuitive to use that even users that are not very tech savvy will probably love it so much.
What problems is the product solving and how is that benefiting you?
Lucidchart enables me to easily create the complete lifecycle of a project from initiation to closure which helps maintain clear visibility on timelines and ensures alignment across teams.


    Konstantin A.

Flexible and Fast Diagramming with a Great Set of Shapes, Icons and Arrows that Snap

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
Lucidchart is very powerful for creating diagrams to explain processes providing great set of shapes and icons to drag and drop into the workspace to complete the designs quickly. Other similar tools exist but Lucidchart is the best in the market right now where users can even create a free account.
What do you dislike about the product?
In have not yet found any inconveniences in my use of Lucidchart it is complete enough to carry out advanced diagramming.
What problems is the product solving and how is that benefiting you?
I’ve been using Lucidchart to create flowcharts that help teams understand how operational issues are identified, logged, resolved and closed with the organization enabling me to standardize how incidents are handled.


    Luke M.

Lucid VCS: Charting, Diagramming ➕ Org-Structure Builder of this Era

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
LVCS aids in growth via creation of live org-charts with headshots, open reqs and job-site assigned to teams in my construction 🦺 🏗️ company - this is what I 🥰 most as a Founder & HO.
What do you dislike about the product?
I use both L.chart + L.spark and they accomplish my needs - I am looking to upgrade to custom tier to use them as a one console from next month.
What problems is the product solving and how is that benefiting you?
Standardizing chaos with a one single source of truth of what job is done is what is I relish with LVCS.


    Christian H.

My Default Tool for Creating Diagrams with Super Flexible Design Customization of the Flows

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
Lucidchart has a lot of diagram design elements and the constant refresh of the shape library with new shapes makes it an indispensable tool for all my diagramming needs.
What do you dislike about the product?
Moving elements as the diagrams gets bigger needs great attention so as not to change where arrows point.
What problems is the product solving and how is that benefiting you?
Lucidchart meets my needs in creating flowcharts to map the process of executing a program from start to finish simplifying it into a structured visual showing how resources are expected to translate into measurable impact.


    Devlyn B.

Plenty of Shapes and Templates for Diagram Creation in a User-Friendly Workspace

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
Lucidchart allows me to create all the diagrams I could ever need for data visualization. It has a user-friendly interface, huge variety of shapes and impressive templates that allows me to map an entire process flow quickly.
What do you dislike about the product?
There are no issues with Lucidchart it is a very good diagram creation tool and there are no times it has been unusable.
What problems is the product solving and how is that benefiting you?
Lucidchart is super reliable for making any kind of mind maps, flow charts and data flow diagrams offering a lot of customization options and pixel precise connectors that make it easy to understand data movements within our database.


    Smitkumar S.

Loved the Objects and Drag-and-Drop Simplicity

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
Their objects and drag-and-drop features.
What do you dislike about the product?
struggles with performance, scalability, and advanced workflow requirements in complex, enterprise-grade environments.
What problems is the product solving and how is that benefiting you?
complex workflow visualization and real-time collaboration, enabling faster alignment, clearer decision-making, and improved cross-functional execution.