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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,557 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Ashley A.

So helpful for strategy planning and mapping!

  • June 13, 2023
  • Review provided by G2

What do you like best about the product?
How everything by bud customizeable yet intuitive. You're not learning a new software, but have really advanced abilities
What do you dislike about the product?
I'd say I do wish things locked into grids a little better, it can be kinda annoying to get things straight
What problems is the product solving and how is that benefiting you?
I've used this to map out google ads accounts, campaign planning, and even friends birthday parties


    Andrew D.

Excellent Tool, Easy Lerning Curve

  • June 12, 2023
  • Review provided by G2

What do you like best about the product?
It visually lays out the complex signal flow data that I'm trying to comprehend. When doing so, it's flexible and easy to make changes on the fly that reflect the way the system was wired up.
What do you dislike about the product?
No downsides for me! Hundreds of features don't pertain to how I use the systems, but I've never encountered bugs or issues with the software.
What problems is the product solving and how is that benefiting you?
My systems are very complex. Hundreds of cables, dozens of devices, and lucid chart is the perfect tool to take the information from my brain and visually lay it out for my team to see. It also is excellent for catching errors in my planning well before I need to deploy the drawn system.


    Retail

Awesome application for flowcharts

  • June 12, 2023
  • Review provided by G2

What do you like best about the product?
It's a great application. I haven't explored it much, but it has met my needs when creating flowcharts for our company. I will continue to update my diagrams. The copy-paste feature between two open charts is excellent, especially since we more or less have the same number of processes. The suggestions after I've pulled out an arrow are also lovely. It saves me the effort of returning to the elements tab and manually choosing a piece to drop at the end of that arrow.
What do you dislike about the product?
Not much. I guess the option to choose a worded arrow and a non-worded arrow would be excellent. I had to pull up a decision diamond and create a yes and no hand to copy and paste onto rectangle decision boxes. It was tiresome, but it worked. A shortcut for that would have been great, though. If there is already a feature for that, I'm unaware of it.
What problems is the product solving and how is that benefiting you?
I'm mainly involved in training. We have complicated processes that change all the time. Of course, as an organization, we must ensure that our operations do not get overcomplicated. It's hard to track that will process documents that list each step as just 1, 2, and 3. With flowcharts made in lucidchart, there is a visual representation of the flows.


    Hospital & Health Care

Easy way to create a visualization of ideas

  • June 12, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use and the conditional formatting is intuitive and helpful.
What do you dislike about the product?
The org chart function lacks a way to add an executive assistant. For flowcharts, sometimes the arrows do not go around other shapes or makes strange loops.
What problems is the product solving and how is that benefiting you?
Using it to create process maps as the starting step of process improvement. The audience found it visually pleasing and was impressed with the ease with which we could edit it.


    Liam S.

Very easy to use, and made my team an elegant decision tree/matrix to follow

  • June 12, 2023
  • Review provided by G2

What do you like best about the product?
The variety of designs is excellent. For example, creating a decision tree was based on the business's need to keep our sales team aware of specific technical approaches they must follow for our customers. This was well communicated as a result!
What do you dislike about the product?
Not too many things were disliked, other than when I mistakenly closed the excel Lucid chart tab - did it then close my entire chart design on the pop up browser window.
What problems is the product solving and how is that benefiting you?
It simplified how I could make a decision tree. I have not used it since last week but I would use it again for sure!


    Accounting

Lucidchart is a great tool for presenting!!

  • June 06, 2023
  • Review provided by G2

What do you like best about the product?
Lucidchart is very intuitive and helps organize thoughts and bring them to fruition. The program is user - friendly and has many tips and tricks for a quicker and easier way to present flow charts and graphs.
What do you dislike about the product?
There are not many downsides to Lucidchart. Once you get familiar with the program, it is pretty self explanitory in regards to how to use the actual program. Finding the details of what to put into the program is the hard part!
What problems is the product solving and how is that benefiting you?
Lucidchart helps organize and catorgorize details of information in a clear and accurate way. It helps when presenting because multiple users can be in the program at the same time and real life data is available for colabberation.


    Ashley D.

First time user for data analytics course

  • June 06, 2023
  • Review provided by G2

What do you like best about the product?
It was very easy to learn how to make ERD's. I especially appreciated the templates and the training labs. After I finished my crash course, I took note of training labs I could come back to so that I didn't forget how to navigate the program.
What do you dislike about the product?
The crash course that I was in gave us step by step guidance. I can't say that there was anything that I didn't like because I have not had the chance to explore it on my own yet.
What problems is the product solving and how is that benefiting you?
For me, lucid chart was a way to save time when diagramming. I could just integrate my data and also with the templates I didn't have to start from scratch.


    Craig C.

Great collaboration tool with excellent support

  • June 05, 2023
  • Review provided by G2

What do you like best about the product?
My team has a hybrid in-office/at-home schedule with a few members distributed outside of our state. This tool has allowed us to collaborate better on process flow maps and convert our whiteboarding activities into a digital medium. Their staff has been super helpful and proactive in informing us about new products and how we can better use their existing tools.
What do you dislike about the product?
There are some inconsistencies in functionality across the product suite.
What problems is the product solving and how is that benefiting you?
We use Lucidchart for process flow mapping, whiteboarding, comparing images, and tagging/annotating documents.


    Esteban L.

A must have for any Salesforce professional

  • June 05, 2023
  • Review provided by G2

What do you like best about the product?
My absolute favorite thing is the integration feature. I love that it was simple to connect my Salesforce org to my account and instantly see my org's schema, with a legend too!
What do you dislike about the product?
It can be a little tricky to navigate around the canvas sometimes, but that issue becomes less noticeable the more you use the tool.
What problems is the product solving and how is that benefiting you?
I've used the platform for wireframing a few times now, and recently saw it used as a collaboration board as well. Its become our team's go-to tool when we map out new processes and/or need a collaboration board.


    John (JT) S.

Easy to get started and powerful day to day

  • June 04, 2023
  • Review provided by G2

What do you like best about the product?
In addition to the ease of use and many built-in stencils the ability to support both Mac, PC, and mobile platforms was a major driver in our initial purchase.

The ease of migration from Visio and low training requirements have made the onboarding of Lucidchart simple and effective.
What do you dislike about the product?
The biggest issue I had with the tool suite has been recently addressed. My biggest dislike was the inability to easily switch between Lucidchart and Lucidspark. With the most recent updates, this issue has been corrected and I have personally already used this option extensively while working on cloud design documents.
What problems is the product solving and how is that benefiting you?
Lucidchart has provided us with a single shared platform for all visual documentation and made interface editing across multiple platforms a reality.

The combination of Lucidshart and Lucidspark has also helped our remote workforce share ideas and present information in meetings better. While there are other whiteboarding and design tools haveing them all accessible and integrated with M365 is a major advantage.