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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,557 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Adrianna T.

Great Product - Very Easy to Use

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Being able to create a process/SOP in a visual aspect has been very helpful for documenting processes and procedures within the IT Department. Everyone learns differently, and this tool has been helpful for ensuring a document is in place for the visual learners.
What do you dislike about the product?
Once you understand how to use the program, it is very easy. But one downside is that the learning process takes times. There is a lot to this program, and it can be a bit overwhelming. Thankfully the process has help exactly for this reason.
What problems is the product solving and how is that benefiting you?
The department lacked documentation for Support processes. Lucid is helping to ensure the process and documentation is there for all kinds of learners. The program is helping to fill in the gaps that were previously missing.


    crm L.

Great collaborative software

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
I like that i can share with a client a link and we can collaborate
What do you dislike about the product?
nothing yet I really enjoy all the features
What problems is the product solving and how is that benefiting you?
when i have a client with a process i like to document on lucid chart so that we both understand the current state and use the process flow to map out the future state


    Jesse P.

Visual Workflow

  • September 11, 2023
  • Review provided by G2

What do you like best about the product?
I like that it is fully customizable with the shapes and options of lines. I currently like that I can make a work flow out of it that allows me freedom to be flexible. Overall, it is a good product and adding it as a collaborative tool is valuable as well if I were using it for that purpose.
What do you dislike about the product?
I don't like that I can't just simply add in a hyperlink, it gives a visual of a button but when sharing this with others, that can cause confusion. I prefer if there was more of an optional feature with this.
What problems is the product solving and how is that benefiting you?
Everything is in one place where I can edit it at anytime and that it is cloud saved so I never lose my work. This allows me to create a workflow that is visually appealing for people who aren't so tech savvy.


    Marketing and Advertising

Lucid is my go to tool for diagramming workflows

  • September 04, 2023
  • Review provided by G2

What do you like best about the product?
Its intuitiveness and extreme liberty to design and create
What do you dislike about the product?
It would be awesome to have a graph tool on lucid
What problems is the product solving and how is that benefiting you?
Workflows and supply chain diagramming


    Rohan K.

Bridging the Gap Between Ideas and Execution

  • September 04, 2023
  • Review provided by G2

What do you like best about the product?
User-Friendly Interface: Many users find Lucid Visual Collaboration Suite easy to navigate and user-friendly, making it accessible to team members with varying levels of technical expertise.

Versatile Visual Tools: Users appreciate the suite's wide range of visual tools, such as diagrams, charts, and collaborative whiteboards, which help teams express ideas visually and efficiently.

Real-Time Collaboration: Lucid Visual Collaboration Suite offers real-time collaboration features, allowing team members to work together seamlessly regardless of their physical locations.

Integration Options: It often integrates with other popular collaboration and productivity tools, streamlining workflows and making it a valuable addition to existing tech stacks.
What do you dislike about the product?
Learning Curve: While many users find the interface user-friendly, others have mentioned that there can be a bit of a learning curve when it comes to mastering all of the suite's features and functionalities.

Limited Free Plan: The free version of Lucid Visual Collaboration Suite may have limitations in terms of the number of users, storage, or advanced features, which could be a drawback for those on a tight budget.

Customization Complexity: While the ability to customize visuals is a strength, some users may have found the process more complex than expected.
What problems is the product solving and how is that benefiting you?
Diagramming:

Complexity in Visual Communication: Lucid Visual Collaboration Suite simplifies complex concepts by providing an extensive library of pre-built templates and shapes. This makes it easier to create visually appealing diagrams, flowcharts, and models, reducing the difficulty of conveying intricate ideas.

Time-Consuming Manual Diagram Creation: Before using Lucid, diagram creation often required manual drawing or the use of less specialized tools. Lucid's intuitive interface streamlines the process, saving valuable time.

Visual Collaboration Platforms:

Communication Gaps: Traditional communication tools often lack the visual elements necessary to convey complex ideas effectively. Lucid Visual Collaboration Suite bridges this gap by offering a platform dedicated to visual communication.

Information Overload: In today's data-driven world, information overload can be a problem. Lucid provides a visual way to distill and present information concisely, making it easier to understand.


    Consulting

Great design & collaboration tool

  • August 28, 2023
  • Review provided by G2

What do you like best about the product?
Since I work with multiple departments, Lucid is a great way for me to visually outline projects, responsibilities, and ideas. I can easily share with multiple team members and apply templates for catalyzing our time in meetings to spend more on the actual content rather than structuring the notes.
What do you dislike about the product?
For those who are not "tech-savvy" in the slightest, it can be a bit of a learning curve to build and collaborate in the most effective manner. There are a lot of features, templates, and content that can be added to a board - which tends to be overwhelming at first.
What problems is the product solving and how is that benefiting you?
Lucid allows our team to collaborate on projects internally and externally in a way that is more attention-grabbing and easy to digest than a static file. This not only gets more attention from clients but also boosts productivity on internal projects.


    Melissa R.

Lucid is quick and easy to build, then present. Collaborations are seamless.

  • August 26, 2023
  • Review provided by G2

What do you like best about the product?
I enjoy the numerous templates available that help me diagram for any business unit type, problem, or need. Others like Miro, figjam, jamboard, zoom don't compare
What do you dislike about the product?
There's nothing I dislike about Lucid. I would like more components for flows and perhaps theme backgrounds. More creative themes or capabilities would be nice.
What problems is the product solving and how is that benefiting you?
Quick visualizations of customer journeys enables me to break up the steps and then dip into the checklist of items that go into each step, helping me find automation opportunities.


    Andrew K.

Creating Collective Creativity in Real-Time

  • August 22, 2023
  • Review provided by G2

What do you like best about the product?
Real-Time Collaboration: enables multiple users to collab on whiteboard in real time, makes it easy to brainstorm, discuss ideas, and work together async.

Simple interface. user-friendly and intuitive.

Unlimited canvas. ample space for brainstorming creating, editing, and simplifying visual processes.
What do you dislike about the product?
Limited offline access. The google suite integration isn't as simple as I'd like it to be!
What problems is the product solving and how is that benefiting you?
Remote collaboration. Simplifying complexity. Business process documentation. Mapping out presentations, etc.


    Nitu S.

Intelligent way to create process diagrams.

  • August 17, 2023
  • Review provided by G2

What do you like best about the product?
Lucidchart makes it possible for several members of my team to collaboratively create and edit visual process diagrams simultaneously, from their different individual locations. It provides unique features like comments, collaborative cursors and in-editor chatting tools that enables real time communication while collaboratively building our maps and flowcharts.
What do you dislike about the product?
When working with large-sized process diagrams or files on the Lucidchart canvas, I expect to encounter random occasional lags. While this is understandably a result of Lucidchart operating within a browser-based environment on computers, it is an area I believe Lucidchart must improve on.
What problems is the product solving and how is that benefiting you?
Lucidchart has always been the preferred diagramming software for me , prior to even joining my current company. I use Lucidchart to communicate my ideas and operational suggestions to my team through process maps and chart diagrams. I am of the opinion that my team has been quicker to identify weaknesses in our operational processes and workflow with Lucidchart, than we have been able to do without it.


    Hospital & Health Care

easy to navigate.

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
I am able to create visually appealing diagrams that look professional
What do you dislike about the product?
At this time I have not found something I have disliked
What problems is the product solving and how is that benefiting you?
Templates that are easy to format