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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,557 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Julie R.

A solid utility for a flow chart queen

  • January 09, 2024
  • Review provided by G2

What do you like best about the product?
Lucid is very easy to use once you get the hang of it. I find it to be less cantankerous than other flow chart solutions. It's easy to edit existing flowcharts, which is something I have majorly struggled with in the past with other tools.
What do you dislike about the product?
I've used similar tools that had a more modern feel to them. It did take me a bit to get the hang of it, which could have possibly been improved with more in app walkthroughs.
What problems is the product solving and how is that benefiting you?
I enjoy using Lucid to document processes and share with others in the org. I much prefer the visuals from Lucid as compared to a giant Google Doc. I also enjoy using it for mind mapping and customer journey mapping.


    Consulting

flowchart for a business process

  • January 09, 2024
  • Review provided by G2

What do you like best about the product?
easibility of adding shapes and decision trees as well as sharing and letting others update accordingly
What do you dislike about the product?
the movements and gestures were not your traditional movements but was easy to get used to it after the fact.
What problems is the product solving and how is that benefiting you?
Easiness and visual components vs a traditional spreadsheet look


    Information Technology and Services

Great virtual whiteboard

  • January 08, 2024
  • Review provided by G2

What do you like best about the product?
Having multiple people able to interact with the same diagram in real-time with color annotations
What do you dislike about the product?
Requiring people to be online and on a web browser made it difficult to leverage some existing collaboration tools (Webex board, MS Teams Board, etc)
What problems is the product solving and how is that benefiting you?
It allowed remote users to still participate in the iterative brainstorming, while providing a more fluid means than powerpoint/visio.


    Automotive

Excellent, User-Friendly Visualization Tool

  • January 08, 2024
  • Review provided by G2

What do you like best about the product?
Easy and intuitive to use, template setup and visual icons placement and editing is very logical
What do you dislike about the product?
Import of visuals is limited to only SVG or Visio file types. Need to be able to import from Excel, gif, jpg., png., etc. graphics.
What problems is the product solving and how is that benefiting you?
Primarily value stream mapping, org charts, schedules, link chart diagrams.


    Prashant M.

Genuine Review Lucid Visual Collaboration Suit

  • January 08, 2024
  • Review provided by G2

What do you like best about the product?
I like the tools provided and the ease of use of these tools.
What do you dislike about the product?
Video Help and Generative AI is missing in the era of Artificial Intelligence.
What problems is the product solving and how is that benefiting you?
With the Lucid Chart I can quickly create the Flow charts for the Business Understanding, as it is said Picture speaks thousand word.


    Construction

Easy to use and designed for productivity.

  • January 08, 2024
  • Review provided by G2

What do you like best about the product?
I love how it anticipates your design needs which ultimately increases productivity.
What do you dislike about the product?
I would like the printing/exporting process to be a little better.
What problems is the product solving and how is that benefiting you?
It's helping us find the holes in our company procedures and making all procedures easier to understand and implement.


    Patrick V.

great product for productivity

  • January 08, 2024
  • Review provided by G2

What do you like best about the product?
I love using Lucid for the mindmappoing functionality. Easy to use and easy to share with my collegues
What do you dislike about the product?
nothing I dislike. Only downside is that is requires a licence for everyone to use it
What problems is the product solving and how is that benefiting you?
breaking down and sharing ideas


    Alexander Y.

Great tool

  • January 08, 2024
  • Review provided by G2

What do you like best about the product?
The suite is versatile and can be used for a wide range of purposes, from project management and process mapping to brainstorming sessions and strategic planning. Also it has a friendly interface.
What do you dislike about the product?
My experience was great. Thanks for the perfect tool.
What problems is the product solving and how is that benefiting you?
By allowing multiple users to work on the same document simultaneously, it breaks down barriers of location and time zone, enabling better teamwork especially in remote or hybrid work environments


    Aparna M.

I love the user experience!

  • January 08, 2024
  • Review provided by G2

What do you like best about the product?
The user friendly experience is great, customer support is a huge plus to this company
What do you dislike about the product?
I would like to use this application more to understand what it lacks
What problems is the product solving and how is that benefiting you?
Putting my thoughts into whiteboard, mind mapping


    Matthew P.

The Tool I Needed To Communicate to My Team

  • January 08, 2024
  • Review provided by G2

What do you like best about the product?
Some concepts I need to communicate to my team are difficult to express verbally. In my business pieces and parts of a project can get very confusing. Lucid has allowed me to ensure that my team is all on the same page. Having the ability to keep my team informed if any process changes is invaluable.
What do you dislike about the product?
Some of the integrations with online CRM platforms are a bit clunky and convoluted.
What problems is the product solving and how is that benefiting you?
Most of my projects have a specific "flow" and Lucid helps my and my team flush out steps we might have missed just "discussing" the problem or issue.