Lucid
Lucid SoftwareExternal reviews
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A Great Suite of Products
What do you like best about the product?
The intuitive interface makes it easy to create and collaborate on various visual projects. Real-time collaboration allows multiple users to work together simultaneously.
What do you dislike about the product?
I haven't run into anything to dislike at this time.
What problems is the product solving and how is that benefiting you?
The ability to host virtual meetings and use a collaborative whiteboard in order to share ideas and visualize them together
Big implications for our consultancy practice
What do you like best about the product?
As a team of Consultants, having the ability to develop multiple, customisable templates for real-time collaboration will cut down on prep time for customer-facing sessions, without sacrificing details or the ability to tailor to our audience. I'm excited that I can share boards in advance of discussions to allow customers to review, prepare and add thoughts ahead of time. We'll likely use this tool every day, so I am glad that it is easy to edit content - the frames feature helps.
What do you dislike about the product?
I found the sharing UI a little tricky at first; sharing with guests was not totally intuitive for me. As with all complex tools, there are a lot of features to understand. I needed a YouTube deepdive before I felt confident.
What problems is the product solving and how is that benefiting you?
Helping customers to navigate change projects and platform implementation
Simpler is better
What do you like best about the product?
Lucid Spark looks to me as the best thing that exists in Lucid Suite. Very intuitive, easy to use, minimum UI
What do you dislike about the product?
Honestly, tried to come up with the least helpful thing, but everything feels to have is deserved place.
What problems is the product solving and how is that benefiting you?
Helps present my idea to my data team in natural form via collection of screenshots and their relationships using links, arrows and comments.
Implementation Engineer
What do you like best about the product?
It is easy to put thoughts, ideas and workflow concepts into visual representations quite easily. I dont have a lot of time so when something hits me I need to get it on "paper" quickly!
What do you dislike about the product?
I wish there was a way to scroll around more easily when zoomed in while using a mouse at my desk.
What problems is the product solving and how is that benefiting you?
it give me an easy solution to put "pen to paer" with complex processes, thoughts or ideas.
Lucid Visual Collab Review
What do you like best about the product?
Ease of use during visual communication sessions - discussing and drawing easily during a lot of presentations. Accessibility is great - no issues so far, as well as awesome integratability.
What do you dislike about the product?
Starting may sometimes be a little uneasy but once you get the hang out of it, it's okay.
What problems is the product solving and how is that benefiting you?
Visual communication and thinking things through in an interactive manner help me to help my clients and perfectly understand status quo as well as pain points.
I recommend using Lucid Chart
What do you like best about the product?
I like the simplicity and readable settings, such as changing arrows apperance. Also sharing option is great + repository of diagrams is really useful. With help of templates, it's easy to implement i.e. logical models or ERD.
What do you dislike about the product?
There should be an option to choose whether I want to upload new Excel file (to replace all datasets) or whether new datasets should be created with (1) at the end. Currently, when I work on multiple datasets I have to update each one individually
What problems is the product solving and how is that benefiting you?
It does act as a solution for storing our logical and physical models that we have prepare. With share feature, people in the organisation has an easy access and can also contribute to work we do
Very simple, very handy
What do you like best about the product?
It allows me to quickly visualize process flows, tweak those flows, and then share them with the broader team for input and collaboration.
What do you dislike about the product?
It can be a little daunting learning to create visually accurate and simple process flows. There are rules of engagement and faux paux that occur when designing flows. Fortunately Lucid helps set some guard rails so I don't look like a complete newb.
What problems is the product solving and how is that benefiting you?
I am mapping out the entirety of our customer journey and all of the split paths it takes while in the sales cycle, implementation, and renewal. It helps me visually understand branches in the journey and where they diverge and then merge again.
Comprehensive range of templates
What do you like best about the product?
- good collection of templates
- connection routing and choice of connections
- ability to set theme for components added
- connection routing and choice of connections
- ability to set theme for components added
What do you dislike about the product?
- unable to move text of component, or orientation
What problems is the product solving and how is that benefiting you?
It is much easier to use and hence increasing my productivity. The rendering is also significantly pleasant than other similar products I used before.
Easy and clear visual for improving processes
What do you like best about the product?
Easy visual representation for mapping out current processes and identifying areas to improve.
What do you dislike about the product?
Non-licenced contacts can't view the work in LucidChart, so I have to download things into a PDF which isn't always very functional if its a long process or a really big org chart.
What problems is the product solving and how is that benefiting you?
Visually representing new and improved processes to ensure involved parties understand the entire process and their responsibilities in it.
Highly useful tool which allows me to create high end charts very easily
What do you like best about the product?
The UI is very easy to navigate through. The template feature allows me to get a head start on a chart.
What do you dislike about the product?
The drag and zoom features in a chart feel mixed up
What problems is the product solving and how is that benefiting you?
Allowing me to visually display my data and creates clear relationship diagrams. This avoids a lack of clarity.
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