Lucid
Lucid SoftwareExternal reviews
8,520 reviews
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Great Features for Visual Learners, Navigational Learning Curve
What do you like best about the product?
I use Lucid Visual Collaboration Suite for school assignments and studying. As a visual learner, it really helps me learn and retain information better. I like that it has many features and different types of styles for everyone to use. I also like the chat feature. The initial setup was pretty easy.
What do you dislike about the product?
I found it a little bit hard to navigate and it took me some time to get used to moving boxes and texts etc.
What problems is the product solving and how is that benefiting you?
I'm a visual learner, so it helps me learn and keep information better.
Lucidchart’s User-Friendly Interface Makes Flowcharts Easy
What do you like best about the product?
What I found especially useful about Lucid Chart is its very user-friendly interface, which made it easier for me to understand the basics of creating a flowchart.
What do you dislike about the product?
So far, I haven’t found any areas for improvement in Lucid. That said, I expect that as I continue using it, I may come across a few things that could be improved down the road.
What problems is the product solving and how is that benefiting you?
It helps the company I collaborate with build a better understanding of different processes and SOBP’s.
Highly Customizable, Ideal for Network Design
What do you like best about the product?
I really appreciate the ability to be more granular and customize the design in Lucid Visual Collaboration Suite. Unlike Microsoft Visio, Lucid lets me change practically every detail, and I can even select different icons for firewalls, routers, switches, and other network components. The initial setup was very easy, and I like that it can create a template design for you if you choose it. Overall, it's great software for network design and planning.
What do you dislike about the product?
Sometimes the text overlaps with icons and isn't easy to fix since you have to add a text box separately rather than using the icon/image's built-in text box. Also, I haven't been able to get a rack-mount view for what the actual physical view would appear in 3D. Even if it was 2D but showed the face of the switch with all the ports, that would be amazing. I feel like that would need to be categorized as a different software suite since it's more specific to IT / networking.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for creating detailed diagrams of network infrastructure, which aids in documentation necessary for IT work—especially for complex networks. It allows granular customization, with options to modify details and choose different icons for components like firewalls and routers.
Perfect for Non-profit Idea and Social Media Content Visualization 👨💻
What do you like best about the product?
Mapping out social media content and timelines allows me to plan content calendars 📅 perfectly via Lucid diagrams.
What do you dislike about the product?
I do not like that the mobile iOS apps are two separately, should be one with two branches - My Views Anyways!
What problems is the product solving and how is that benefiting you?
Design workflows - Enhances content approvals and publishing.
A game changer
What do you like best about the product?
As a researcher, I’ve found that Lucid is where my messy qualitative data finally starts to make sense. It’s been a game-changer for moving from "stacks of notes" to clear, visual service blueprints that stakeholders actually enjoy reading. I use the infinite canvas to bridge the gap between deep-dive ethnographic observations and high-level design thinking, nesting granular user insights directly into broader ecosystem maps.
The real-time collaboration features are what save me during workshops; instead of just presenting a static deck, I can lead live "How Might We" sessions that turn abstract ideas into a shared visual narrative. It has fundamentally changed how I communicate complex systems to leadership, making the research feel less like a report and more like a living roadmap. It’s honestly the most reliable way I've found to keep cross-functional teams aligned on the same user story.
The real-time collaboration features are what save me during workshops; instead of just presenting a static deck, I can lead live "How Might We" sessions that turn abstract ideas into a shared visual narrative. It has fundamentally changed how I communicate complex systems to leadership, making the research feel less like a report and more like a living roadmap. It’s honestly the most reliable way I've found to keep cross-functional teams aligned on the same user story.
What do you dislike about the product?
While I’m a power user, the biggest hurdle is the friction between the different "modes" of the suite; jumping between the fluid, messy brainstorming of Lucidspark and the rigid structure of Lucidchart can break my creative flow when I’m trying to turn raw interview notes into a formal service map. I’ve also noticed that once a board gets populated with hundreds of sticky notes and high-res images from ethnographic sessions, the performance starts to lag, which is a bit stressful during a high-stakes live workshop. The "smart" formatting tools are helpful for speed, but they can be surprisingly stubborn when I need to customize a specific layout for a unique user journey. I’d love to see a more seamless bridge between the two products and a bit more "snappiness" when handling massive, data-heavy canvases so the tool can truly keep up with the pace of a fast-moving research synthesis.
What problems is the product solving and how is that benefiting you?
Lucid is a lifesaver because it finally replaces the manual slog of trying to force static documents to handle complex research data. I used to spend hours just drawing boxes and formatting layouts, but now I can jump straight into synthesis using their excellent library of templates. It effectively solves the problem of fragmented notes by giving me one infinite space to map out every stage of a user journey. This has been a huge benefit for my workshops because I can lead live sessions that turn abstract ideas into a shared visual narrative. It has completely changed how I communicate with leadership by making my findings feel like a living roadmap instead of just another presentation deck.
Rapidly Identify Project Risks with Lucid VCS Diagrams in My Construction 🦺 🔨🧱🚜 Agency
What do you like best about the product?
With Lucid Visual Collaboration Suite, I have been able to rapidly identify potential project risks via diagrams.
What do you dislike about the product?
Now that I am using the custom plan, I do not face difficulties accessing both iOS mobile applications (Lucidchart & Lucidspark).
What problems is the product solving and how is that benefiting you?
Planning project timelines.
Identifying potential construction project risks.
Identifying potential construction project risks.
Lucidchart + Lucidspark: Analyze and Visualize Potential Electrical 🔌⚡️🪫Issues in Real-time
What do you like best about the product?
Creating detailed dynamic electrical schematics and wiring plans with Lucidchart is what I 👑 LVCS for on my end.
What do you dislike about the product?
Since 2022 when I implemented Lucid Visual Collaboration Suite, I have never discovered it’s darker side.
What problems is the product solving and how is that benefiting you?
Visualizing electrical infrastructure layouts to identify potential issues is the main relish of using LVCS.
Intuitive Design with Collaborative Power
What do you like best about the product?
I found the ease of use and simple yet powerful controls of Lucid Visual Collaboration Suite helped me do my work far more effectively. I really like that I can get my peers to work on it along with me. The design and layout feel really intuitive, making me work on it for hours and actually enjoy myself. The whole interface layout made working on projects smoother and more fun, encouraging me to work more. The initial setup was relatively easy, just logging in and it worked.
What do you dislike about the product?
It can do with an AI companion for less advanced users.
What problems is the product solving and how is that benefiting you?
I found that the ease of use and powerful controls made my work more effective. I enjoy collaborating with peers, and the intuitive design makes working on projects smoother and fun.
Intuitive Interface with Powerful Collaboration
What do you like best about the product?
I use the Lucid Visual Collaboration Suite to design scalable system architectures and create interactive prototypes. It helps me visualize complex systems and workflows, making it easier to design, communicate, and iterate on architecture. I like the intuitive interface combined with powerful collaboration features, which make it easy to create detailed architecture diagrams while allowing real-time collaboration. Teams can contribute, review, and iterate seamlessly. The initial setup was very easy.
What do you dislike about the product?
You can version control on the features. I would prefer some Git-Style version control. Branching Merging kind of steps.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to design system architectures and create interactive prototypes for communication. It helps visualize complex workflows, improves collaboration by giving teams a shared, interactive space, and makes it easier to design, communicate, and iterate on architecture.
Easy Workflow & Diagram Creation with a Promising New AI Feature
What do you like best about the product?
It’s a good application for creating workflows and diagrams. It’s easy to understand, and it’s simple to use.
What do you dislike about the product?
There’s really nothing I dislike about the application. The new AI feature is a nice addition, and I think it could be improved further.
What problems is the product solving and how is that benefiting you?
Creating high level architecture diagrams
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