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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,542 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Martin C.

Using Lucid for Product Management

  • March 21, 2024
  • Review provided by G2

What do you like best about the product?
Having access to the templates for product vision and product roadmap saves me a lot of time. The ability to pinch and zoom on the Mac helps me with client presentations. When I create sequence diagrams the ability to create connections just by hovering over a box and dragging across is better than inserting a connection through cut and paste that I did with other apps, seems more fluid of an experience.
What do you dislike about the product?
I have only used lucid for a few months, would be good if I could organise my diagrams under folders, so far I don't see easy way to do this, it might available but I don't see a folder creation.
What problems is the product solving and how is that benefiting you?
Creating diagrams with readily available templates allows me to rapidly turnaround client engagements.


    Utilities

Seamless visual communication

  • March 20, 2024
  • Review provided by G2

What do you like best about the product?
Lucid proved indispensable in our board meeting. Using it to create a process map, we effectively conveyed our project's vision. The board loved the clarity and visuals, gaining a clear understanding of our plans. Lucid's intuitive interface and collaborative features make it a top choice for seamless visual communication. Highly recommended.
What do you dislike about the product?
If there is desktop app for it, that will make it even more better
What problems is the product solving and how is that benefiting you?
It is helping me provide ideas in form of diagrams for my meetings


    Sridhar K.

Simple lucid experience

  • March 18, 2024
  • Review provided by G2

What do you like best about the product?
Simplicity. I love how it's very easy to use. The tool itself is intuitive and items are easily searchable. Ease of integration is great - it works well with confluence, and notion which I love.
What do you dislike about the product?
Sometimes there are these one-off bugs when you try to embed lucid chart on to confluence. Lucid gets confused on the page title, template names etc and it automatically fixes itself after a while. Also, sometimes you can see Lucid get bog down because of server overload perhaps? I do want to point these occurances are ≤ 5% of my total time with Lucid.
What problems is the product solving and how is that benefiting you?
I use Lucid extensively for documenting connectivity drawings of test fixtures and test stations. The easy interface allows me to document my work very thoroughly and efficiently.


    Financial Services

Great tool for charts

  • March 18, 2024
  • Review provided by G2

What do you like best about the product?
Great tool to collaborate with different team and come up with solutions using the Lucid. Having a new project visualized first is always a great idea, and Lucid provides this opportunity
What do you dislike about the product?
I wish people who have access to a chart are Abel to comment it without a need to register
What problems is the product solving and how is that benefiting you?
Visualizations


    Consulting

Ease of use

  • March 18, 2024
  • Review provided by G2

What do you like best about the product?
I started using Lucid over other products as it's available through my employer. As a newbie, the quickstart videos are very helpful and so are the numerous templates. To deepen my knowledge I searched and found a number of Lucid sponsored Youtube vidoes on the topics that I needed more help.
What do you dislike about the product?
The ability to share libraries and have the team add shapes is great, but I could not find a way to replace/remove shapes after adding them to the new library.
What problems is the product solving and how is that benefiting you?
The ability to share the documents amongst the team and use a unified set of shapes per project is very helpful. The visual layout and view of the final product requires less time spent on fiddling formatting.


    Information Technology and Services

Great collaboration tool

  • March 18, 2024
  • Review provided by G2

What do you like best about the product?
Being able to virtually collaborate whether its an architecural diagram or gathering requirements for release planning.
What do you dislike about the product?
Editing and have things sized appropriately can be difficult at times.
What problems is the product solving and how is that benefiting you?
Having a virtual whiteboard to communicate internally within our direct team but also share the information to other teams within our org.


    Simarpreet A.

Good visualization tool - can be made better

  • March 15, 2024
  • Review provided by G2

What do you like best about the product?
The variety of options available as templates for different types of usecases - like mindmap, whiteboarding

The drawing templates available for - AWS, Snowflake, Azure

It is very easy to create a new chart and start working from there - I use it every other day for charting since it is easy to implement
What do you dislike about the product?
The Text is too small and does not look good. The text box should be a default option on double clicking.

The arrows should be allowed with freeflow as well - they can only move between to mid points which is super bad for creativity - the lack of flexibity makes me upset
What problems is the product solving and how is that benefiting you?
To showcase and educate my team on products used internally and explain relation between tables


    Jose S.

A white-boarding tool is a must as a remote designer.

  • March 14, 2024
  • Review provided by G2

What do you like best about the product?
I use Lucid mostly to gather quick notes or thoughts and later on organize them in a visual way that makes sense for me and for others to understand. A collaboration tool like Lucid is also a must have during workshops where you need stakeholders to participate and put down ideas in a flexible manner. As a designer, it is also ideal for mapping out things like user flows and site maps. It is basically a digital whiteboard with endless sticky notes that you do not have to clean to start again!
What do you dislike about the product?
Sometimes I would benefit from it working offline. It currently only works with an internet connection and from the browser.
What problems is the product solving and how is that benefiting you?
When in the office, you can meet up around and brainstorm or explain things with the aid of visuals in a whiteboard. When working remotely, the digital whiteboard fulfills that need with some extra benefits like being able to save whiteboard and not erease them.


    Grant O.

A powerful, collaboration tool for creating impactful visuals

  • March 14, 2024
  • Review provided by G2

What do you like best about the product?
Users can concurrently work together to create and maintain diagrams in a suite that has little to no footprint, through a browser without the hassle of installing a local application.
What do you dislike about the product?
Occassionally the browser session looses connectivity to the cloud platform and your recent changes can't be saved. You need to get creative and start a second browser session and then copy your changes to it from the first session.
What problems is the product solving and how is that benefiting you?
It provides a single suite of tools that can be leveraged to solve most diagramming requirements across the enterprise.


    Computer Software

Collaboration

  • March 13, 2024
  • Review provided by G2

What do you like best about the product?
Online diagramming software Lucidchart is easy to use, has exceptional collaborative features, and offers plenty of templates.
What do you dislike about the product?
There is nothing I dislike. But it does not give an option to add the multilevel sub tree
What problems is the product solving and how is that benefiting you?
It helps share the diagrams, org charts and collaborate with the team.