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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,542 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Divya D.

Happy with the product

  • April 01, 2024
  • Review provided by G2

What do you like best about the product?
It's UI is very managed. It's easy to use.
What do you dislike about the product?
Shapes are less in number. Sometimes u struggle finding the right shape
What problems is the product solving and how is that benefiting you?
Making it easy to understand the process


    Law Practice

Lucid for BPM

  • March 28, 2024
  • Review provided by G2

What do you like best about the product?
the variety of notation languages that can be used, also the lucid spark functionalities
What do you dislike about the product?
Even though it brings BPMN symbols, the flowcharts cannot be compiled to check if they are properly created and if they can be used for Business process automation
What problems is the product solving and how is that benefiting you?
it facilitates the work collaboration within different teams, it also allows work in real-time by making facilitation easier in virtual environments, for at home workers it helps a lot by creating quick visuals that help to explain the ideas more easily


    Nilay N.

It is great for idea management and presentation

  • March 26, 2024
  • Review provided by G2

What do you like best about the product?
I love it because it allows me to put my ideas on paper and also discuss with colleagues
What do you dislike about the product?
AI integration would be nice to help improve efficiency
What problems is the product solving and how is that benefiting you?
Ability to share and discuss new ideas with co-workers and improve quality of work


    Alternative Medicine

Great tool for any visualization need

  • March 25, 2024
  • Review provided by G2

What do you like best about the product?
The fact that I can do an Org Chart, a Process Map, a Company Timeline collaboratively is a huge help. The final product not only is what I'm expecting but it looks great visually. This allows for the sharing and transparency our company is working towards.
What do you dislike about the product?
There is a learning curve to understand all the tools and functions of the suite (which I'm nowhere near knowing).
What problems is the product solving and how is that benefiting you?
Lucid is visualizing processes and issues that we've struggled through. This allows for a different perspective to be taken when looking to drive improvements.


    arslen r.

ease of use

  • March 25, 2024
  • Review provided by G2

What do you like best about the product?
lucid is easy to use and draw the diagrams.
What do you dislike about the product?
It needs more interactive capabilities..
What problems is the product solving and how is that benefiting you?
It is good in visually collaborating different diagrams


    Francesco F.

Lucid enables collaboration and strategy and idea creation amazingly

  • March 25, 2024
  • Review provided by G2

What do you like best about the product?
The possibility of visually showing and explaining technical and non-technical concepts is something I have extensively values as part of the Lucid product.
What do you dislike about the product?
I think sometimes certain aspects of the User Interface could be made more clear in how to navigate and move certain objects in the Canvas, but overall I believe it just needs a few minutes to get up and running and more familiar with how to achieve things through the tool.
What problems is the product solving and how is that benefiting you?
It is solving the problem of brainstorming in our distrubuted team across the world.
It also helps in visualising concepts for new onboardings and it enables them to input new ideas from day one.


    Information Technology and Services

Quality Product and Simple to use

  • March 25, 2024
  • Review provided by G2

What do you like best about the product?
the platform is very straight foward to use. The graphics are kept simples and adjustable.
What do you dislike about the product?
The formating was a little inconsistant and I do not like that the scroll bar is a xoom in and out.
What problems is the product solving and how is that benefiting you?
It helps with commincation for how to processes. I use it mostly for the flow chart option and it make it easier to explain to muiltple learninng types.


    Sanjay M.

Lets me focus on what I want to communicate

  • March 25, 2024
  • Review provided by G2

What do you like best about the product?
I like the array of pallettes of various components available, that are easily searchable, and esp the UML tools that empower so much freedom of technical expression. So instead of getting caughtup in how to communicate, I can just say what I want to say, quickly using the the most appropriate components to say it.

I also like the templates that are available for stereotypical situations, that i can either modify or copy some parts of it from, to use in my own diagrams.
What do you dislike about the product?
I've ocasionally come across some components having constraints that I couldn't easily figure out how to release them, eg the length of a vertical line in a scenario. But there are always quick solutions or workarounds available, either in their comprehensive help / documentation, or with a quick google search.
What problems is the product solving and how is that benefiting you?
I'm able to showcase my thoughts or design ideas to other team members or to higher management, and then quickly incorporate any feedback they provide as well.


    Medical Devices

Easy to use site

  • March 22, 2024
  • Review provided by G2

What do you like best about the product?
It's easy to create a flowchart without much experience
What do you dislike about the product?
In terms of usability I thought it was weird how I had to right click to get the hand to move around in the chart. Maybe there could be a button to change the cursor that is easier to find.
What problems is the product solving and how is that benefiting you?
I was asked to create a flowchart as a collaboration assignment and it was easy to do that.


    Ben C.

Intuitive tool with short time to value

  • March 22, 2024
  • Review provided by G2

What do you like best about the product?
It's easy to unerstand interface, with most if not all the tools you'd expect when working in front of a whiteboard, only simpler to keep organised. In only a few days I have gotten accustomed to using almost every tool available in Lucidspark easily and quickly through single-key keyboard shortcuts. Sharing baords with other team members was also easily achieved through a tight integration with Slack, which was extremely easy to implement. I use the platform daily, especially Lucidspark which enables building and sharing a user story map with the entire product team the next bes thing to having them in the room.
What do you dislike about the product?
I would have liked it if the pen tool automatically updated my "drawings" to looks smoother, like real drawings. When using a mouse, it is difficult to give lines that realistic look.
What problems is the product solving and how is that benefiting you?
Managing a product with an entirely remote team proves challengind when trying to have everyone "stand in front of the same board". Lucid makes that experience as close to real life as possible, yet adding some flexibility and organisation capabilities that a real-life board would not provide.