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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,542 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Rajat M.

A single Tool replaces Miro

  • May 21, 2024
  • Review provided by G2

What do you like best about the product?
I have been using lucidchart for couple of years as an architect drawing architecture diagram, process flows, erd. This new tool is a game changer as it allows to collaborate on a single platform with your teams and you don't need Miro anymore.

Now I don't need manage the diagrams at multiple places just for collaboration. User feedback and how easily you can view and action them.
What do you dislike about the product?
Nothing it just makes my day to day work so easy.
What problems is the product solving and how is that benefiting you?
A single tool for diqgraming with multiple connectors for shapes like Salesforce and AWS. I am able to share collaborate with my team members and work together. I brought a paid subscription for my personal use recently.


    Jonathan M.

An immersive visual experience

  • May 20, 2024
  • Review provided by G2

What do you like best about the product?
The ability to share ideas quickly. Having such an easily sharable document allows for seemless collaboration between several different people and departments.
What do you dislike about the product?
There is a learning curve among our team members.
What problems is the product solving and how is that benefiting you?
We are able to provide a visual map to our workflows. This has allowed us to identify inefficiencies and improvements that make our processes strongers


    Erick C.

Great platform for Org Charts

  • May 20, 2024
  • Review provided by G2

What do you like best about the product?
Initially, what drew me to Lucid was the ability to quickly build charts (specifically Organizational Charts), to help map out users within an organization. From there, I have also used it as a flow charts and diagrams.

I love how easy it is to quickly build, and then easily share with others to edit/view.
What do you dislike about the product?
The only thing that I was frustrated with was that I would have loved to have been able to import an Org Chart from ZoomInfo, but I wasn't able to do it successfully. I was able to import a CSV, but it didn't quite do what I wanted to. However, I understand this is a pretty small use case, and not a huge deal for me.
What problems is the product solving and how is that benefiting you?
Mapping out the users across an organization to easily reference and share


    Harvey D.

Quite literally the best planning app.

  • May 20, 2024
  • Review provided by G2

What do you like best about the product?
To list a few things that i like the most about Lucid Visual would be. The intergration system; I use google drive for all of my work between me and my business partner and being able to edit from there and save to the system without any need for swapping tabs, sending new share links all of the time is amazing, we have a dedicated folder for all of our charts and it does really make it easy to use and collaborate together. The actual system itself is really easy to use and intuitive, i have used another app similar before but it only works for images. an unlimited chart space for all of my images AND all of the flowchart, brainstorming and planning tools is all i have ever really needed and Lucid provides them all. For the amount that i use this platform and for such a reasonable price i could not really ask for much more.
What do you dislike about the product?
The only issue that i have with Lucid, all be it a small one is that the application is only avaliable for the larger price plan, i do not need this as it is only me and one other that work together, so being able to have a desktop or mobile app for individual users would be great, it would allow me to work on bits and pieces while i am out and about.
What problems is the product solving and how is that benefiting you?
Lucid solves the issue that i have had with organised planning, along with the fleshing out of ideas. I have developed so many more in depth and thorough ideas and plans since i have joined, i started the free trial and decided on day one that i was going to start paying for the plan. It really has worked wonders with helping fully build detailed ideas and plans for my work.


    Financial Services

Super Useful for Diagraming

  • May 17, 2024
  • Review provided by G2

What do you like best about the product?
It makes it super easy to layout chatbot workflows and communicate complex branched structures clearly. It has also be much better for collaboration then alternatives we have worked with in the past.
What do you dislike about the product?
I am a bit OCD, so I love when every box is the same size and formating is consistent. It is hard to do that in bulk today.
What problems is the product solving and how is that benefiting you?
Chatbot flow diagraming and ERD diagrams


    Apoorv D.

Fantastic and User friendly product for design!!

  • May 16, 2024
  • Review provided by G2

What do you like best about the product?
it's effective way to design and use different shapes to design.We can describe a flow chart neatly and even share it with our colleagues.
What do you dislike about the product?
Overall i liked the product but Lucid can bring more shapes and features to make the flow diagram more effective
What problems is the product solving and how is that benefiting you?
We had made the architecture of our app from lucid and it is benifiiting us alot.


    Simon M.

Excellent diagramming tool for visual collaboration

  • May 15, 2024
  • Review provided by G2

What do you like best about the product?
I've been using Lucid to enable remote collaboration with my clients. I find the tool intuitive and full of usefull features to help streamline my processes
What do you dislike about the product?
I like using Lucid as a core tool but I want more functionality around connecting data from my microsoft tools, like excel word and powerpoint, so I can make a more dynamic and reusable working environment.
What problems is the product solving and how is that benefiting you?
It is a huge help in enabling visual collaboration with my clients.


    حمد .

enables Financial Institutions to migrate their data to the cloud

  • May 14, 2024
  • Review provided by G2

What do you like best about the product?
simplify data management complexity and to help financial services firms understand and gain value from their data.
What do you dislike about the product?
In terms of matters, there are different languages ​​in the site’s interface so that you can benefit from it optimally. Adding the Arabic language is an important step and services a large segment in the Kingdom of Saudi Arabia.
What problems is the product solving and how is that benefiting you?
empowers teams to ideate, plan, design, build, and launch game-changing solutions—all from a shared infinite canvas.


    Corey R.

Works as expected

  • May 13, 2024
  • Review provided by G2

What do you like best about the product?
Use it for planning and mapping. Its able to do all i need to, and helps along hte way
What do you dislike about the product?
Sometimes when moving things around, the auto help features mess up the rest of the doc. But that is to be expected.
What problems is the product solving and how is that benefiting you?
Easiest way to display thoguths to colleges


    Information Technology and Services

Excellent for creating workflow and process diagrams

  • May 13, 2024
  • Review provided by G2

What do you like best about the product?
I like the features for creating workflow and process diagrams
What do you dislike about the product?
I wish there were some more templates for business workflows available
What problems is the product solving and how is that benefiting you?
It helps clarity to business and operations processes