Sign in Agent Mode
Categories
Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,543 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Information Technology and Services

Very impressed with Lucid

  • November 25, 2024
  • Review provided by G2

What do you like best about the product?
Customers seem to be able to conceptialize the flow of data or information much easier with the viasual repersentation of Lucid charts.
What do you dislike about the product?
Its helpful to be able to show before and after of their data infastructure and identifying redundneicies is much easier with the visual collaboration.
What problems is the product solving and how is that benefiting you?
Data mapping


    Financial Services

Lucid is great and adaptable, just wish there was more alignment with formatting

  • November 25, 2024
  • Review provided by G2

What do you like best about the product?
I like how it's customizable to my needs, whether it's for an internal org project or for an external event. It makes it easy to make my vision come to life and demonstrate my ideas to my team without having to worry.
What do you dislike about the product?
The formatting isn't ideal and it is not easy to get all objects aligned as they should be. There should be a command or program that allows me to arrange objects neatly.
What problems is the product solving and how is that benefiting you?
Visualizing customer journeys and planning customer facing executive events


    Automotive

Powerful and Versatile Diagramming Tool for Teams

  • November 25, 2024
  • Review provided by G2

What do you like best about the product?
The real-time collaboration, intuitive interface, and extensive template library are standout features.
What do you dislike about the product?
The pricing can be high, and some advanced features have a learning curve. Occasionally, the interface can feel cluttered with options, and performance may lag slightly with very large diagrams. Additionally, offline functionality is limited.
What problems is the product solving and how is that benefiting you?
It simplifies complex workflows, streamlines team collaboration, and enhances project visualization. This boosts productivity and ensures clearer communication across teams.


    Legal Services

Lucid is extremely useful for collaboration for tech savvy teams

  • November 25, 2024
  • Review provided by G2

What do you like best about the product?
Luicd has lots of features and cababilities in one tool.
Prior to Lucid I found that some softwares only offerparts everything Lucid has.
I also really like that not every member of my team needs a license to be able to use Lucid. We can collaborate with guest accounts and utilize frames to keep everyone on the same page, literally.
I also really liked that our account manager reached out to cover any questions I had. We were able to hop on a quick 15-min call and she addressed all of my concerns and showed me some useful features I had not noticed yet.
What do you dislike about the product?
Because Lucid has so many features, it can be a bit overwhelming to some users at a first glance. Some members of my team did not use this application during our call because they felt it was too difficult to navigate.
I realized after our call it would have been useful to have a "how to" meeting with my team prior to the collaboration call, but due to lack of time for that, it would be nice if the application offered a walkthough of the features for different use cases when signing into a board as a guest.
What problems is the product solving and how is that benefiting you?
My team required a space for our Sprint Reviews, which are intended to be working sessions, not just a presentation. Lucid provided a space for us to collaborate in real time vs waiting for someone to get out of a document so we could make edits. Lucid also included templates which made setting everything up for the sprint review extremely easy.
My team is new to the Scrum/Agile practices, but because we have Lucid, the transition to more Agile practices will be smoother than if we didnt.
Having eveyrone in one spot, where they can leave their feedback and questions, and I can then export that document into a PDF for anyone to review later is extremely helpful and assists in keeping transparency within my team.


    Ian C.

A little Hard to Navigate

  • November 25, 2024
  • Review provided by G2

What do you like best about the product?
The templates. They are easy to pick from.
What do you dislike about the product?
Also the templates as it would be nice if the most easy, requested ones were first choices. Hard to navigate
What problems is the product solving and how is that benefiting you?
Diagraming long wordy PowerPoint presentations


    Computer Software

Best Diagram Tool on the Market

  • November 25, 2024
  • Review provided by G2

What do you like best about the product?
Lucidchart is one of the easiest to use, but robust diagram making software I have had the pleasure of using. I typically use it to mock up diagrams for concepts I am going to explain in meetings. The built in shapes and controls provide the user with the building blocks to propely represent issues.
What do you dislike about the product?
Not a fan of the AI integrations, I feel they are uncesseary
What problems is the product solving and how is that benefiting you?
Helps me to explain solutions to programming issues diagramatically


    Computer Software

Excellent tool for project Discovery and collaboration

  • November 25, 2024
  • Review provided by G2

What do you like best about the product?
Tools, flow charts are easy to use. Folder set up makes exploring other team member's project boards simple
What do you dislike about the product?
No dislikes spring to mind. The tool works well for its purpose.
What problems is the product solving and how is that benefiting you?
As a Business Analyst I often am required to explain complicated processes to developers. Lucid is a huge help to me and our team when making these processes visual and clear


    Anna S.

Helpful took for network analysis

  • November 21, 2024
  • Review provided by G2

What do you like best about the product?
It is highly editable, adjustable, intuitive and easy to navigate. It is also aesthetically appealing and easy for viewers to digest large graphs.
What do you dislike about the product?
It could be easier to upload data using the AI feature, it is not that clear to me. I would also appreciate some templates more complex network diagrams.
What problems is the product solving and how is that benefiting you?
We use it for a large network chart which is very complicated to write down and is much better and digestable visually speaking.


    Construction

Flow Chart new user

  • November 21, 2024
  • Review provided by G2

What do you like best about the product?
It was very user friendly, amazing product, have recieved lots of compliments in the office with the end product.
What do you dislike about the product?
Wish I had some feedback to give, but no negative experience yet
What problems is the product solving and how is that benefiting you?
Our company really needed a professionally dialed org chart that did not look like a Microsoft office product. It looks like we paid for a professionally created product.


    Tariq R.

Lucid has been a helpful and effective tool for design and collaboration

  • November 20, 2024
  • Review provided by G2

What do you like best about the product?
What I like best about Lucid is the ease of use. Designing something can be learnt quick, it's easy to share with teammates remotely in a collaborative way. This really makes Lucid a very helpful tool.
What do you dislike about the product?
Not sure if this is managed by my organization but what I do not like about Lucid is the difficulty in sharing with external stakeholders.
What problems is the product solving and how is that benefiting you?
Brainstorming among teams has always needed physical presence due to lack of sharing capacity visually. By that what I mean is, team members sitting at different places at same time could not earlier share their vision in an effective way. Lucid Collaboration Suite is solving that dilemma to a great extent and it is helping our team memebers to collaborate almost at the same level given that someone is willing to add value using it.