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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,543 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Sajan D.

A well-made application.

  • December 02, 2024
  • Review provided by G2

What do you like best about the product?
Strong collaborative app which is cloud based and easy to access and present ideas to others. Its easy to navigate and generally well organised with some good templates.
What do you dislike about the product?
It would be nice if the web-based app had an offline version to it so I could update pieces whilst on my laptop/iPad is not connected online.
Alternatively the large Youtube library could be embedded into the app better to save us splitting screens etc,
What problems is the product solving and how is that benefiting you?
Visualise processes, highlight inefficiencies and collaborate on pages with multiple others.


    Jordan G.

Great tool to visualise a Database

  • December 02, 2024
  • Review provided by G2

What do you like best about the product?
For me it's the ease of use of the tool and also how dynamic it is. It serves multiple purposes and allows you to create a visual map of things that are harder to articulate with words. I first started using it for the ERDs - I had started a new role at Joe Browns and needed a visual to help me and other colleagues understand how tables are linked in the database
What do you dislike about the product?
The only slight dislike is it can be a bit fiddly in terms of formatting things as you want them but that's me being critical
What problems is the product solving and how is that benefiting you?
Providing a visual explanation to a common business question or problem. For example I've built a flow chart to help me better visual to my colleagues how we define a customer internally as there are a lot of rules that make explaining this through words more difficult


    Information Technology and Services

Best Visual Collaboration App

  • December 02, 2024
  • Review provided by G2

What do you like best about the product?
The platform offers a seamless user experience, facilitating easy creation, sharing, and collaboration with my team. It integrates seamlessly with other applications such as Confluence, simplifying the creation and maintenance of documentation. The user-friendly editing tools, along with their comprehensive features and intuitive interface, enhance productivity. Additionally, the comprehensive documentation and user manual provide valuable guidance. This platform has significantly contributed to my team’s efficiency, reducing the time and effort required to maintain various documentation and solution design documents.
What do you dislike about the product?
The conversion tools for documents from our old application require enhancement, as they occasionally fail to replicate the documents accurately.
What problems is the product solving and how is that benefiting you?
The Lucid Suite facilitates the management of documents by establishing connections between diagrams and various documents. Consequently, time is saved by simply updating the linked diagram for all documents that utilize it.


    Dave A.

Easy to use product

  • December 02, 2024
  • Review provided by G2

What do you like best about the product?
Easy straight to the point usage of program
What do you dislike about the product?
I had to get use to display and zooming. Took me a minute to figure out how to save in format I wanted
What problems is the product solving and how is that benefiting you?
Ease of sharing
whiteboard interaction


    Information Technology and Services

Process Charts made easy

  • December 02, 2024
  • Review provided by G2

What do you like best about the product?
It is super easy to produce process charts quickly and in a way that clearly shows flows in the way they were intended. I also like the Kanban which helps me stay on top of things.
What do you dislike about the product?
It can be a bit fiddly at first and it would be helpful to get guidance on the best type of product per use case.
What problems is the product solving and how is that benefiting you?
Helps me to visualise things in a much easier way than using traditional tools like Powerpoint etc


    Computer Software

Really helpful product

  • November 26, 2024
  • Review provided by G2

What do you like best about the product?
Its easy to use and get ideas out onto the sheet. Helps organize different accounts for us.
What do you dislike about the product?
Not too many things to dislike as we don't use it super often.
What problems is the product solving and how is that benefiting you?
It helps keep our data organized on different accounts and allows us to have data behind them.


    Ajay K.

To streamline collaboration and effectively communicate intricate business processes

  • November 26, 2024
  • Review provided by G2

What do you like best about the product?
Lucidchart excels at transforming complex information into easy-to-understand visuals.This clarity can significantly improve communication and problem-solving.  

Also,The wide range of pre-built templates saves time and effort, allowing users to quickly create professional-looking diagrams.
What do you dislike about the product?
While Lucidchart can be used offline, its full functionality is best experienced online. This can be a limitation for users who frequently work in areas with poor internet connectivity.
What problems is the product solving and how is that benefiting you?
By mapping out current processes, teams can identify bottlenecks and areas for improvement.


    Adam J.

Powerful and Competent Tools

  • November 26, 2024
  • Review provided by G2

What do you like best about the product?
I appreciate the tooltips - when I am lost in a given area, the hints and guides make sure I can stay on track. And the UI is clean as a whistle, and intuitive.
What do you dislike about the product?
I wish some of the table functions worked differently - I wanted to nest some cells and columns inside of another table and I ran into more challenges than I expected.
What problems is the product solving and how is that benefiting you?
My team and I use Lucid to map out internal processes and troubleshooting steps. The layout and customization allows us to make multiple charts and even help them be visually distinct from each other.


    Computer Software

The best flowchart builder out there

  • November 25, 2024
  • Review provided by G2

What do you like best about the product?
The things I love most is how seamless the user experience is and how everything is intuitive the first time around, which is important because I don't have time to learn another tool. It had all the features I needed (and more) to create detailed process diagrams.
What do you dislike about the product?
No downsides come to mind. It would be nice if there was a lower pricing tier for occassional users rather than just frequent users.
What problems is the product solving and how is that benefiting you?
It has been invaluable in helping me create diagrams for internal processes and flows that were necessary for proving a business case.


    Computer Software

Lucid Charts for Engineering Designs

  • November 25, 2024
  • Review provided by G2

What do you like best about the product?
Lucid makes it easier to create large charts that are detailed. I like that there are so many packages that you can download to use in your charts. I also enjoy being able to collaborate easily.
What do you dislike about the product?
I wish that there were better templates that I could generate by typing in what I'm trying to do.
What problems is the product solving and how is that benefiting you?
Lucid makes it easier to collaborate on charts for design docs and makes it easy to visualize super complex systems.