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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,543 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Jody H.

Best diagramming application for AWS

  • December 09, 2024
  • Review provided by G2

What do you like best about the product?
Lucid is the best application for creating AWS networking/server related diagrams. I find it easy to find all the different AWS icons is a breeze. I frequently use it to create network flow diagrams and using templates makes things so much easier. We've implemented it throughout the company and we have a lot of employees utilizing it. It easily integrates with other applications like Adobe and it easily exports to MS Visio in case there are users that want to view/update it.
What do you dislike about the product?
Learning how to use Lucid took a little while as it's different than Visio. Customizing objects in Lucid was a little tricky but once I got acclimated to the process it was much easier. Other than that I think Lucid is a great product and will continue to use it until something better comes along.
What problems is the product solving and how is that benefiting you?
Diagramming AWS architectures and applications
Diagramming on-prem hardware setups and configurations
On-prem Microsoft AD architecture


    Information Technology and Services

Excellent for communication between IT and Stakeholders

  • December 09, 2024
  • Review provided by G2

What do you like best about the product?
I often use Lucid to map buiness processes and how they align with Business Applications. This communication is notoriously difficult, and Lucid helps us make sure we are all on the same page with how users interact with our systems. The interface is flexible which helps me use it for all different purposes and projects.
What do you dislike about the product?
I have not yet figured out how to organize the charts into folders. I am on the free version.
What problems is the product solving and how is that benefiting you?
Communication between business stakeholders and IT on workflows


    Telecommunications

User-Friendly Collaboration with Lucid

  • December 09, 2024
  • Review provided by G2

What do you like best about the product?
I find the Lucid Visual Collaboration Suite very easy to use, especially since it is similar to Miro. I appreciate that I can perform the same functions in both tools. One helpful feature is that Lucid automatically adds my name to every sticky note I create, which helps me keep track of my ideas. However, it would be nice to have an option to turn that feature off in certain situations. In some meetings, it might be better for everyone's ideas to remain anonymous so that participants can focus on the ideas themselves rather than on who suggested them.
What do you dislike about the product?
No complaints so far! I need to spend more time figuring out how the zoom and pan features work.
What problems is the product solving and how is that benefiting you?
First, it makes it easier for all stakeholders to collaborate irrespective of their location. Secondly, the collateral for collaboration is well organized and can be access easily from anywhere.


    Alex B.

Lucid Visual Collaboration Suite - Easy stream-line efficiency

  • December 09, 2024
  • Review provided by G2

What do you like best about the product?
I often use lucid chart as I am a visual learner, being able to map out my plans and projects and view them is extremely helpful to me. It is extremely easy to use on a basic level, I have also used lucid chart to design flowcharts to inform members of staff within my organisation the exact process they should be following.
What do you dislike about the product?
I believe the Ui can take some getting used to, a larger variety of shapes to use and a more indepth easily accessible tutorial would be great.
What problems is the product solving and how is that benefiting you?
Being able to visualise the process of a job is beneficially both to me and my colleaugues and the clients we work with. With Lucid there is no confusion as to who is doing what and when.


    Hospitality

Product does it's job.

  • December 09, 2024
  • Review provided by G2

What do you like best about the product?
I like the UI of the product and It's easy to use.
What do you dislike about the product?
I didn't find anything that I dislike about the product.
What problems is the product solving and how is that benefiting you?
I am using the product for brainstroming and creating customer journey mapping.


    Marina N.

Great tool

  • December 09, 2024
  • Review provided by G2

What do you like best about the product?
Great tool for diagramming and mind maps in general, could be one of the best out there.
What do you dislike about the product?
limit on free use of diagram shapes and number of diagrams
What problems is the product solving and how is that benefiting you?
studying for exam prep of my professional certifications, working on projects with clients


    Computer Software

User-Friendly visual collaboration tool

  • December 09, 2024
  • Review provided by G2

What do you like best about the product?
The interface is really intuitive and easy to navigate, so it's accessible for users of all skill levels. The drag-and-drop functionality makes it super simple to create diagrams, flowcharts, and other visual representations.
What do you dislike about the product?
The cost can be a concern for some users, especially small businesses or individual users. The pricing structure seems a bit steep compared to other similar tools on the market, especially for premium features and larger teams.
What problems is the product solving and how is that benefiting you?
Lucid visual collaboration suit offers real-time collaboration features that let multiple users work on the same document at the same time. This helps bridge communication gaps, especially for remote or distributed teams.


    Logistics and Supply Chain

My Experience with Lucid

  • December 06, 2024
  • Review provided by G2

What do you like best about the product?
As a full-time student working with classmates to complete a project, the Collaboration Suite made it easy to connect and easily integrate and collaborate on a single diagram with multiple people on an ongoing project. The user interface was unintrusive and intuitive, and creating relationships and conditionals between different variables was easy. The built-in AI tools to generate diagrams based on prompts was also useful in providing a starting point to create our logistical visualization. We didn't need any technical support during our project, but the fact that it was so readily available was definitely reassuring. Would definitely use it again!
What do you dislike about the product?
We didn't run into any serious issues while using Lucid to collaborate.
What problems is the product solving and how is that benefiting you?
Lucid made it easy for multiple people to connect to a single diagram and easily collaborate, which greatly streamlined our group project's workflow.


    Legal Services

Lucid for project managers

  • December 06, 2024
  • Review provided by G2

What do you like best about the product?
I like that the free version allows me to do a lot of what Microsoft Office charges me to do. Very easy to use.
What do you dislike about the product?
It'd be more helpful to have in-depth documentation to let me know all the features available. I feel like I'm not using it the best way.
What problems is the product solving and how is that benefiting you?
It's helping me create visuals to be placed in presentations.


    Angela Marcela D.

Easy for planning and designing

  • December 06, 2024
  • Review provided by G2

What do you like best about the product?
I find the templates very easy to use, and you can adapt them easily.
What do you dislike about the product?
Nothing in particular. I find it very cool!
What problems is the product solving and how is that benefiting you?
Visual represenation of processes sometimes is difficult when planning a solution for our internal stakeholders. With Lucy there are a number of examples and templates we can use and make it easier for developers and users as they can agree on solutions faster and seamlessly.