Lucid
Lucid SoftwareExternal reviews
8,543 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Our top choice for seamless collaboration, and powerful process visualization capabilities
What do you like best about the product?
The onboarding is very straightforward. The solution is very easy to use and allows us to generate very effective process visualizations that can get our key users (mostly Product and R&D) on the same page. Editing charts is very initutitive and collaboration features work extremely well. I've tried a number of alternatives and Lucid has clearly emerged as our solution of choice.
What do you dislike about the product?
None that I can think of. The solution delivers on its promise.
What problems is the product solving and how is that benefiting you?
It solves two main challenges: (1) Create effective process visualizations in a way that is both clear and easy to author and edit. (2) Collaborating and obtaining feedback on draft visualizations.
Great product for brainstorming problem statements into a framework to operationalize strategy
What do you like best about the product?
I appreciate Lucid Visual Collaboration Suite's versatile canvas, which has many features and facilitates virtual collaboration for activities such as design thinking sprints, project scoping, and wireframing. Its real-time co-authoring and intuitive drag-and-drop interface enhance team collaboration and streamline workflows. Lastly, its integration with tools like Google Workspace and Slack ensures a cohesive and efficient user experience.
What do you dislike about the product?
While I find the Lucid Visual Collaboration Suite very versatile, the interface can feel overwhelming for new users due to the number of features. However, basic training from YouTube can help support this. In addition, the product's performance is a bit latent on complex canvases, which can be challenging during collaborative sessions.
What problems is the product solving and how is that benefiting you?
LVC is unlocking more streamlined brainstorming for our large mostly virtual operations organization.
Great tool to help visualize processes and thoughts
What do you like best about the product?
Very easy to pick up and use, great flexilbility/easy to integrate with other tools, lots of OOTB features that are excellent (such as templates and shapes). I use this tool all the time with clients and its great to have a LC going while we talk through things.
What do you dislike about the product?
It can be challeging to swap licenses with people, somewhat expensive for the whole thing, only web based.
What problems is the product solving and how is that benefiting you?
Being able to create (quickly!) and showcase ideas/thoughts/future solutions with others in an interactive format.
Lucid Collaboration Suite Review
What do you like best about the product?
I find that the most beneficial aspects of the Lucid Visual Collaboration Suite are the ability to visually represent workflows, processes, systems, and integrations. I realize this sounds obvious, but until you can "see" these components in a visual form, it's often very difficult for everyone to understand all of the details these are comprised of. The ability to share these visualizations with internal and external colleagues is extremely valuable.
What do you dislike about the product?
I wouldn't say that there's anything that I dislike about the collaboration suite other than it takes a significant amount of time and effort to accurately capture workflows, processes, systems, and integrations. This isn't a fault with the tool, but simply something to be acknowledged when using this platform correctly.
What problems is the product solving and how is that benefiting you?
Lucid Collaboration Suite provides the tools to visually map out the necessary workflows, processes, systems, and integrations that are used to run business functions. Being able to see each component, step, interaction, and outcome is extremely valuable when trying to optimize, create, or extend inputs and outcomes.
Very clean and easy to use, but free option is limited
What do you like best about the product?
It's a very clean, intuitive interface, that allows you to quickly build a flowchart
What do you dislike about the product?
The free version is limited to a very small number of shapes
What problems is the product solving and how is that benefiting you?
Very quick to build up a nice flowchart to show steps in a process
Great way to organize business process
What do you like best about the product?
I like that there are many functionalities and ability to visualize the process in the way youd like.
What do you dislike about the product?
I do think it takes time to understand how to use it effeciently.
What problems is the product solving and how is that benefiting you?
It allows a place where everyone on the team can go a view how to get a certain business process done. It also allows for planning and collaboration of these processes before finalizing and publishing with the collaboration feature which is very helpful.
Great tool for plotting complex business flows
What do you like best about the product?
Great AI capabilities, great set of features to get exactky what i need
What do you dislike about the product?
need a larger library of visual UI components
What problems is the product solving and how is that benefiting you?
flowcharts are easy to form and come with great connector support.
Overall the suite is great!
What do you like best about the product?
The interface is very user friendly. I can easily create my diagrams and wireframes with ease. There are a number of shapes and tools that I can use. I sometimes have to create architecture diagrams for work, so Lucid Chart comes in very handy. I also like the collaboration feature. Most of my team work from home so real-time editing comes in really handy. We can all work on the same project with ease.
I haven't had the need to contact customer support so I can't comment on it.
I haven't had the need to contact customer support so I can't comment on it.
What do you dislike about the product?
If my diagrams get more complex, I notice some lag. However this could just be that my computer isn't able to handle it. I'm not sure if this feature exists, but in Lucid Chart I wish there was a way to change the styling of text once and apply it for the entire diagram. Some extra features like this would be nice.
What problems is the product solving and how is that benefiting you?
One of the key features is the collaboration. Having the ability for multiple people to work on the same document allows us to seamlessly work on a project together as we all work from home. It directly solves the problem that remote work can have. The use of preset shapes and templates also ensures that everyone uses consistent elements in diagrams, reducing misunderstandings and making the visuals more professional and standardised.
Great but long learning curve
What do you like best about the product?
Collaboration is great for visual learners and great for remote teams
What do you dislike about the product?
Long learning curve. Tool feature are not intuitive
What problems is the product solving and how is that benefiting you?
Brainstorming ideas and establishing product roadmap
Overall good experience for creating boards and collaborating.
What do you like best about the product?
It is quite intruitive and easy to use and the tools cover most of the use cases I needed so far.
What do you dislike about the product?
The color palette could be enhanced and the migration process (from other services) has not been optimal.
What problems is the product solving and how is that benefiting you?
Helps with collaborative processes (e.g. retrospectives etc) as well as with visual mapping of data models.
showing 1,161 - 1,170