Sign in Agent Mode
Categories
Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,543 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Information Technology and Services

Intuitive way to collaborate on what matters

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
Lucid has a useful set of tools and we use it extensively (multiple times per week) for brainstorming and collating thoughts/flows as a team. I really enjoy the voting, timers and music - when I'm facilitating the session these are really great tools to use.
The UI is friendly and pretty seamless and we've never experienced issues with collaboration. I transferred to Lucid from a mixture of Figma and Canva and the learning curve is must flatter with Lucid. I prefer Lucid to Visio, because I find Lucid more intuitive.
What do you dislike about the product?
I have struggled a little with understanding how to select and then format/edit templates. I've ended up finding colleagues already-created docs, copy pasting them and then deleting the content to use the template again. This is probably because I'm a new user, but I just haven't had the time to work it out. I don't remember having this issue with Visio.
What problems is the product solving and how is that benefiting you?
We often have complex topics that require input from technical writers, product managers, UX designers and engineers. When we create RFC docs and JIRA tickets etc, we still stay quite siloed and struggle to break out of our current perspective. When we use a shared collaborative whiteboard, we can all throw things on there and then when we discover each idea together as a group, we find that we can get to more of a shared perspective/understanding - and this then massively improves our creativity and the ideas we then start throwing out are way more interesting. We can keep up that momentum by directly voting and moving high-interest ideas into a new section for further discovery. It's not something we can do remotely without the visual tools - our brains just can't make the right links between ideas without the whiteboard in front of us.


    Liza K.

Great product to craft process and architecture diagrams

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
I've been a team lead and a software engineer for many years, and every time I need to craft a quick process flow chart or an in depth architecture diagram for a customer solution, Lucidchart is usually my first choice. I like the availability of various components (incl. aws \ gcp components) as well as the ability to collaborate with team members on the same document in real time.
What do you dislike about the product?
The only downside is that not every employer \ customer I worked with had a paid license and the free version is rather limiting. I might eventually consider buying a license for myself.
What problems is the product solving and how is that benefiting you?
Coming up with customer architecture diagrams


    Computer Software

it is good

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
east to present . good visuals . ease to use
What do you dislike about the product?
some of the shapes.Number of features . More felxible in shapes
What problems is the product solving and how is that benefiting you?
Easy yo presnet the Ideas.


    Media Production

An easy way to build out complex charts with collaboration

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
I like the ease of use when adding different elements how easy it is to build a well formatted and appealing process graph.
What do you dislike about the product?
While some parts are very easy to learn, the power of Lucid takes time to truly dig into and learn.
What problems is the product solving and how is that benefiting you?
It's solving a way to easily collobrate and create graphs, diagrams, and whiteboarding with colleagues. Something not easily done with programs like PowerPoint or Excel.


    Arts and Crafts

Lucid is a good space for collaboration, but it is a bit costly

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
I like all of the interactive options you can do on a whiteboard.
What do you dislike about the product?
Most options do cost money per month and I feel that people won't use Lucid because of that
What problems is the product solving and how is that benefiting you?
I they didn't solve any of my problems yet


    Garvit B.

Lucid Visual Collaboration Suite-Collaboration at it's peak

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
Lucid’s Visual Collaboration Suite is an excellent set of tools designed for teams that need to collaborate seamlessly, whether for brainstorming, process mapping, or project planning. It's pretty intuitive to use and implement your ideas.
What do you dislike about the product?
Extremely complex diagrams can sometimes lag, especially in browser-based environments.
What problems is the product solving and how is that benefiting you?
Lucid has helped me create workflows for complex backend architecture. It has a user-friendly Interface and offers real-time collaboration with teammates to boost productivity.
The vast collection of pre-built templates and AI-driven suggestions speed up workflow creation. It works well with Google Drive, Slack and Jira, making it easy to fit into existing workflows.


    Food Production

A great piece of software for managing projects and interacting with colleagues

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
Team members can work together in real time on a shared board that is simple to use and quick to set up with Lucid Visual Collaboration Suite. Our weekly scrum meetings are conducted entirely on Lucidboard, which facilitates team alignment. On their own time, each person can contribute, and then we can all get together to go over and revise what has been added.
What do you dislike about the product?
Since you have to locate a template or create your own to work from, Lucid Visual Collaboration Suite can be a little challenging to set up at first. At first, the sheer number of options may be a little overwhelming, and some introductory training is required to fully comprehend all of the capabilities.
What problems is the product solving and how is that benefiting you?
How to better set the sprint's next tasks or generate a brainstorm for review.
Additionally, to visualize the database model with my global colleagues. G2.com gathered and hosted the review.


    Higher Education

Lucid Review

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
That I can embed it right into a Canvas page or assignment.
What do you dislike about the product?
It seems to have quite a few limitations, like number of stickies and I couldn't get images to copy into the board (but some of my students could).
What problems is the product solving and how is that benefiting you?
To allow students to brainstorm together in a live setting, so that they can have real time collaboration and multiple methods of interaction


    Information Technology and Services

A Powerful and Affordable Brainstorming Suite

  • February 01, 2025
  • Review provided by G2

What do you like best about the product?
I have used Lucid Chart, which has tremendously helped us to visualize workflows, content models, business value frameworks, etc swiftly with a bunch of out of the box templates, shapes and integrations. Tool is much affordable and comes with AI improving productivity.
What do you dislike about the product?
Out of the box templates are great, but templates for certain tasks like Content Modelling could be improved to make it more appealing and thoughtful comprising of different enterprise scenarios. We were able to leverage OOB template and customize to cover more detailed scenarios, but there are some opportunities.
What problems is the product solving and how is that benefiting you?
It helps to bring everyone on the same page pretty quickly by visualizing the solution, saving hours of manual effort if we had to skip this collaboration step with LucidChart


    Anna B.

Very helpful

  • January 29, 2025
  • Review provided by G2

What do you like best about the product?
Lucid makes creating organizational charts easy! I really appreciated all the customizations you can make.
What do you dislike about the product?
There was nothing I disliked about Lucid
What problems is the product solving and how is that benefiting you?
The ease of use helps save me time in my work day. I used to have to create org charts in Adobe or PowerPoint, and it was always a frustratingly tedious process.