Lucid
Lucid SoftwareExternal reviews
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Easy, Intuitive way to visualize workflow
What do you like best about the product?
Ease of use that Lucid Chart provides with its interface makes it our go to visualization tool. It integrates really well into Confluence which is our documentation tool, making it easy for the company to quickly understand the topic in hand. Lucid charts lets us implement various feature workflows. Various teams can come together in order to collaborate on a topic and bounce ideas.
What do you dislike about the product?
Recently I came across the issue of licensing limitation where I would have to request a read/write access license instead of a read-only one. I would expect for corporate licenses, every user by default gets a license so that it doesn't delay the process or create a hurdle while defining charts or workflows
What problems is the product solving and how is that benefiting you?
Most of the times we need a visualization tool to better explain the software workflow of a new process that needs to be implemented. Lucid Chart lets us quickly put that on a chart and share that with the team as well as let others collaborate on the same page to come up with the most agreed upon solution.
Interactive Collaboration Tool
What do you like best about the product?
Our team uses Lucid Visual Collaboration Suite for our weekly checkpoints. The tool allows each team member to choose a color and then post updates on their progress from the past week. The site allows all of us to collaborate and then discuss the current programs and creates a structure that helps the call flow.
What do you dislike about the product?
The number of features was overwhelming when we first started using these tools. Slowly our team has learned and grown to adopt the various capabilities, but for new users its definitely helpful to start simply.
What problems is the product solving and how is that benefiting you?
The Lucid Visual Collaboration Suite provides a seamless forum for our team to structure their work and talk to colleagues by flagging areas that are delayed or need other help.
Great Experience
What do you like best about the product?
Easy to collaborate with coworkers and create beautiful charts
What do you dislike about the product?
It would be hard to describe anything bad about Lucid Visual Collaboration Suite
What problems is the product solving and how is that benefiting you?
Customer journey mapping templating
Lucid Review
What do you like best about the product?
Lucidchart has substantially improved both my productivity and collaborative capabilities. Its intuitive user interface enables the efficient creation of flowcharts, diagram illustrations, and the streamlined sharing of processes. The platform’s real-time update functionality is especially valuable, as it allows for seamless collaboration among multiple users.
I have used Lucidchart to create a wide variety of diagrams, including flowcharts, organizational charts, process flows, and others. It has proven to be an essential tool for both project planning and execution. I highly recommend Lucidchart to anyone seeking an effective solution for diagramming and collaborative work.
I have used Lucidchart to create a wide variety of diagrams, including flowcharts, organizational charts, process flows, and others. It has proven to be an essential tool for both project planning and execution. I highly recommend Lucidchart to anyone seeking an effective solution for diagramming and collaborative work.
What do you dislike about the product?
One potential drawback, however, is that while Lucidchart offers a wide variety of templates, many of these templates are quite similar in nature. The distinctions between them are sometimes subtle, which may make it challenging for users to determine which template is most appropriate for their specific needs.
What problems is the product solving and how is that benefiting you?
Lucidchart has significantly enhanced the efficiency of my daily work, owing to its intuitive user interface and comprehensive selection of pre-designed templates. As a result, I am able to dedicate considerably less time to formatting and creating diagrams, thereby streamlining my workflow.
Great tool for teams
What do you like best about the product?
That it's easy to use, and teams can collaborate all in real time.
What do you dislike about the product?
Can't think of anything I dislike at this moment.
What problems is the product solving and how is that benefiting you?
It helps structure ideas and workflows.
Best visual collaboration tool
What do you like best about the product?
Multiple templates and shapes for different purposes
Easy to use
Can share to team for riewing or editing
Easy to use
Can share to team for riewing or editing
What do you dislike about the product?
So far so good nothing to complain about the tool
What problems is the product solving and how is that benefiting you?
Variety of templates and shapes allow me to sketch all the diagrams i want
Amazing Easy to Use; No Learning Required
What do you like best about the product?
The suite of tools is very easy to use with little to no learning curve. For someone who needs to document the world around them easily, clearly, and with flexibility, Lucid is your tool. I use this tool 3x/week or anytime I need to visually explain how I'm thinking data or workflows could look like.
What do you dislike about the product?
It's quite possible it exists, but it would be nice to be able to create a brand profile (to allow me to upload colors, fonts, logos and icons) to make formatting easier and more automatic.
What problems is the product solving and how is that benefiting you?
Lucid is solving a problem that other typical business software apps don't do well--allowing me to create relationships between blocks of text and easily move things around.
Transforming Teamwork with Lucid Visual Collaboration Suite
What do you like best about the product?
Lucid stands out for its intuitive and highly visual approach to collaboration. The real-time syncing across team members allows for seamless brainstorming, diagramming, and project planning. The drag-and-drop interface makes creating flowcharts, mind maps, org charts, and wireframes incredibly simple—even for non-designers. Integration with major platforms like Google Workspace, Microsoft Teams, and Slack is another big plus, making it easy to slot Lucid into existing workflows.
The ability to track changes, leave comments, and collaborate asynchronously means that even distributed teams can work efficiently. Lucidchart and Lucidspark together form a powerful combination for both structured diagrams and more freeform ideation sessions.
The ability to track changes, leave comments, and collaborate asynchronously means that even distributed teams can work efficiently. Lucidchart and Lucidspark together form a powerful combination for both structured diagrams and more freeform ideation sessions.
What do you dislike about the product?
While Lucid offers a lot of functionality, the learning curve can be steep for first-time users unfamiliar with visual planning tools. Some advanced features—like conditional formatting or custom data linking—are only available on higher-tier plans, which may not be cost-effective for smaller teams. Additionally, performance can lag a bit when working with very large or complex diagrams, especially on less powerful machines or slower internet connections.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite solves the challenge of aligning teams in real time, especially in remote or hybrid work environments. Traditional whiteboards and static documents don’t offer the same level of flexibility or interactivity. With Lucid’s collaborative whiteboard (Lucidspark), we can visually brainstorm, map out ideas, and run workshops without being in the same room.
It’s been a game-changer for cross-functional collaboration—designers, developers, and project managers can contribute to the same board, organize feedback, and track progress. This eliminates silos, reduces miscommunication, and speeds up decision-making. For us, the biggest benefit has been turning meetings into action plans and keeping everyone on the same page, literally and figuratively.
It’s been a game-changer for cross-functional collaboration—designers, developers, and project managers can contribute to the same board, organize feedback, and track progress. This eliminates silos, reduces miscommunication, and speeds up decision-making. For us, the biggest benefit has been turning meetings into action plans and keeping everyone on the same page, literally and figuratively.
Lucid has become an essential tool in my workflow for processescl arity and speed.
What do you like best about the product?
I appreciate the intuitive drag-and-drop interface, wide range of templates, and seamless real-time collaboration features—it makes brainstorming and system design easy, even across distributed teams. Integration with tools like Google Drive, Jira, and Microsoft 365 also streamlines workflows significantly.
What do you dislike about the product?
Occasionally, large or complex diagrams can become sluggish to edit, and the pricing can be a bit high for smaller teams or individual users. More advanced data linking or automation features would also be a great addition.
What problems is the product solving and how is that benefiting you?
Lucid helps solve the challenge of aligning teams and stakeholders around complex ideas by providing a clear, visual way to represent systems, processes, and architectures. It eliminates the confusion often found in long documentation or static diagrams, and accelerates decision-making through real-time collaboration. For me, it's been especially useful in designing software architectures, mapping workflows, and facilitating cross-functional discussions without ambiguity.
User Friendly
What do you like best about the product?
I appreciate the user friendly tools such as self modifying swim lanes. On other products you have to manually change the swim lanes when you update processes and it is tedious.
What do you dislike about the product?
The lines between process steps sometimes need to be modified to be visually appealing. Also, it would be nice to have a key for the shapes and what they typically represent in a process chart.
What problems is the product solving and how is that benefiting you?
We needed to show all of the steps of our SOPs. It is a helpful visual.
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