Smartsheet
SmartsheetExternal reviews
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Project Management made easy
What do you like best about the product?
Smartsheet has several features that help manage projects - small or large. With a user intuitive design, it's very easy to monitor project progress, set deadlines, create tasks and assign owners. It comes with decent automation possibilities that simplify streamlining workflows and repetitive tasks efficiently. Also helps with collaboration with colleagues or clients with secure permission based sharing capabilities.
What do you dislike about the product?
The free version gets exhausted quickly and you'd feel that the app is expensive, although it does everything you need for project management. Smartsheet comes with some in-built reporting capabilities but you might feel that it is limited.
What problems is the product solving and how is that benefiting you?
Smartsheet is a robust project management tool. It has features, functionality and flexibility to handle small to large scale projects and the things that used to be done in excel sheets can now be more effectively and efficiently done through Smartsheet.
Smartsheet Review
What do you like best about the product?
Smartsheet is an amazing collaboration tool that is easy to navigate, update, and use. Being able to share the Smartsheet amongst colleagues and work on it simultaneously has been incredible. The push notifications are a great feature, as it allows the Smartsheet users to know when there have been changes made, allowing for quick turnaround on tasks.
What do you dislike about the product?
When there are multiple sheets being used regularly, it can sometimes be difficult to find the appropriate sheet through the "Browse" feature. The "Suggested for you" page that appears in the home tab is great way to find your most frequently used sheets. However, I do wish it would show more frequently used sheets and update more often.
What problems is the product solving and how is that benefiting you?
The Smartsheet tool is allowing team members to update, share, and review information from anywhere. We can work simultaneously amongst several teams, using a single Smartsheet and get real time notifications when the sheet is being updated. It makes collaboration easier and more efficient, especially when being used across multiple teams within the organization.
Easiest Way To Organize The Whole Project
What do you like best about the product?
What I like most about Smartsheet is how it seamlessly combines the familiarity of a traditional spreadsheet with incredibly powerful intelligent work management tools. In my experience, managing multiple client delivery projects simultaneously can get overwhelming, but the platform's portfolio-level dashboards give me real-time visibility into everything at once. I’ve found the integration capabilities to be a massive time-saver, allowing me to connect daily apps like Slack, Google Workspace, and Salesforce without constantly switching tabs. The AI-powered intelligence is another standout feature that helps me analyze complex project data and build tailored solutions, even when I don't have the time to act as a technical expert. Whenever I need to coordinate with different departments, the centralized intake and approval workflows make cross-team collaboration completely frictionless. It has definitely become the backbone of my daily routine, keeping my entire team in sync and focused on hitting our project milestones.
What do you dislike about the product?
While I genuinely enjoy using the platform, there is definitely a bit of a learning curve when you start diving into its more robust capabilities. From time to time, setting up complex intelligent workflows or configuring the advanced resource management tools can feel slightly overwhelming for my less technical team members. I've noticed that getting the custom reporting formulas exactly right requires some trial and error, which might slow things down during the initial onboarding phase. The user interface is generally clean and professional, but occasionally it can feel just a little bit cluttered when you have massive amounts of data and dependencies loaded into a single view. Additionally, navigating their expansive template gallery to find the exact starting point you need can sometimes take a few more clicks than I'd prefer. Overall, these are minor concerns and don’t significantly affect my experience once the initial setup is complete.
What problems is the product solving and how is that benefiting you?
Before I started using this tool, tracking cross-functional IT and marketing projects meant hunting down status updates through endless email chains and completely disconnected spreadsheets. Smartsheet solves this headache by acting as a single, centralized hub where everyone can instantly see workload balancing, capacity planning, and live task dependencies. This has made it much easier to manage resource allocation and ensure that my team isn't overburdened during critical project sprints. For instance, fixing bottlenecks remotely is now just a matter of glancing at our Kanban boards or Gantt charts and making quick adjustments, which saves us countless hours that used to be wasted in repetitive status meetings. The automation benefits have been massive, drastically reducing the manual effort required to generate progress reports for our leadership team. Ultimately, it has transformed our scattered, manual processes into a highly efficient system, allowing us to deliver reliable results to our clients with much less stress.
A Great Tool for Association Management!
What do you like best about the product?
I love that we can attach documents to each line/record. I can even attach relevant emails, pictures, etc. It's a great way to keep timeline reminders - especially with the automation feature.
What do you dislike about the product?
Detailed Formulas (more than simple math) are NOT for the faint of heart. The new pricing tiers need to be considered when deciding among your team who will be 'licensed'.
What problems is the product solving and how is that benefiting you?
Tracking Client Contracts and information that isn't ready to go into a full-fledged database; Timeline for tasks to complete throughout the year; Invoice payment approval. We use SS in almost all of our event registrations and infomation collection. Works beautifully!
Amazing Project management Tool
What do you like best about the product?
Smartsheet is one of the excellent tools for a project manager. It is simple and effective. Looks professional and does the job. I love it. Switched from MS project to Smarstsheet.
Tool Navigation - 9/10
Security: 10/10
Customize reports/Dashboard: 10/10
Tool Navigation - 9/10
Security: 10/10
Customize reports/Dashboard: 10/10
What do you dislike about the product?
Nothing as of now. Using it for more than one year. Nothing to complain.
What problems is the product solving and how is that benefiting you?
Using it for tracking projects and portfolio management.Easy to use and track projects with details info. Great for Agile project management.
Smartsheet as a collaborative tool
What do you like best about the product?
I like smartsheet because It is an easy-to-use tool with great functionalities.
What do you dislike about the product?
I would like to have more options to assure the security of information; options to protect parts of a sheet, for example.
What problems is the product solving and how is that benefiting you?
The solved problems in my organization are regarding the sharing information; it's possible to work collaboratively and share information, also it's possible to automate processes.
Excellent tool for managing products and raw materials
What do you like best about the product?
The versatility of the tool with the algorithms is beneficial. Workapps is a valuable tool for organizing multiple sheets into a central location for easy access for other employees.
What do you dislike about the product?
Smartsheet does not have the option to indent but instead uses the parent function, which is less effective in the older generation for usage. The sheets can also get a little dysfunctional due to the overcrowding of multiple columns.
What problems is the product solving and how is that benefiting you?
Smartsheet is updating its Workapps which is becoming helpful with multiple odd sheets to a precise location for those not technologically advanced.
User-Friendly, Multipurpose Software
What do you like best about the product?
The structure of the sheets is easy to navigate and organize important data. The dropdown options allow for easy customization that helps you manage and categorize data.
What do you dislike about the product?
I wish that data saves instantly like a Google sheet. I have been distracted by many things going on and then have closed out a sheet to find that my data did not save. It is not efficient to have to keep pressing the save button every ten minutes.
What problems is the product solving and how is that benefiting you?
It helps me to keep all of my audit system data in one place. Any important documents about the system can be attached to the entire sheet, all reports can be attached to the specific rows, making everything easy to find and access upon request.
Best for keeping track of information from many people
What do you like best about the product?
Organization, ability to format, sharing
What do you dislike about the product?
Cannot track the changes made by others.
What problems is the product solving and how is that benefiting you?
Smartsheet allows multiple people to work on a sheet at the same time so that data is always the most up-to-date. It also allows you to set up the sheet in a more intuitive way.
Everything in one place
What do you like best about the product?
That all of my colleagues can view all of the information and updates in one place.
What do you dislike about the product?
There are some limitations when doing a report.
What problems is the product solving and how is that benefiting you?
The problem we've had before is that we would have to create excel spreadsheets and send via email but with smartsheet there's no need to do this anymore. More convinient
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