Smartsheet
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Smartsheet Feedback and Recommendations
What do you like best about the product?
I love creating a workflow in Smartsheet from form to sheet to automation and receiving notifications and creating approvals. It also has this function where you can create a form that was linked to your sheet to get the information. I also make use of WorkApps, to create a consolidated dashboard that can be shared within the team and centralized all the information that needs to be shared within the organization. Dynamic View is nice to have as well, especially when you are trying to share a list with another team member.
What do you dislike about the product?
1. Being able to get an image in a cell to another cell
2. Have a slicer function to have it more interactive
3. Additional functions on the dashboard, like more settings to create dashboards.
4. Improvement of the project sheet, especially on the baselines. I need to have a portion where I can input actual deliverables and the baseline should have the planned. Right now, the baseline is based on the dates that I have provided on the start and end dates. Then, once I delete the start and end dates. the baseline will not be functional anymore. Basically, I am having difficulty presenting the planned vs actual timeline.
5. Dynamic View, should have the option to copy the fields chosen from View Display to the Details Panel
2. Have a slicer function to have it more interactive
3. Additional functions on the dashboard, like more settings to create dashboards.
4. Improvement of the project sheet, especially on the baselines. I need to have a portion where I can input actual deliverables and the baseline should have the planned. Right now, the baseline is based on the dates that I have provided on the start and end dates. Then, once I delete the start and end dates. the baseline will not be functional anymore. Basically, I am having difficulty presenting the planned vs actual timeline.
5. Dynamic View, should have the option to copy the fields chosen from View Display to the Details Panel
What problems is the product solving and how is that benefiting you?
Monitoring of projects and reporting them to the management. All my monitoring is in Smartsheet for easy access, easy collaboration and create workflow that will automate my process.
Effective tool for onboarding and project tracking.
What do you like best about the product?
Many features mirror Excel, so it is easy to translate what actions are needed for the desired outcome (e.g., formulas, conditional formatting, and sorting). The workflows and sheet filters are easy to set up and tweak when needed, even for users with limited permissions. A history log is available for almost every change, so correcting errors or seeing where they came from is easy.
What do you dislike about the product?
It can be challenging to learn for those who may not be experienced with Excel. When several editors are active on a single sheet, there is no way to notify them when overwriting each other's rows. Cell changes are not autosaved or updated live, unlike workbooks in SharePoint. Not all changes made to a sheet can be viewed on a history log, and no version history is available to revert to a previous version in case of mistakes affecting the entire sheet.
What problems is the product solving and how is that benefiting you?
It allows separate departments to collaborate on joint projects that require tracking, documents, and note-taking for archival. I can export the information to Excel for further analysis and provide clear communication to another side of the company while remaining remote.
Great resource for integrating automation to project management.
What do you like best about the product?
My favorite thing about smartsheets is automation. It helps me keep track of my different projects by being able to automate reminders and emails to fellow colleagues to update the sheet that needs to be addressed.
What do you dislike about the product?
I wish there were more customization options for dashboards as far as different looks for the widgets. Also for using icons to gather feedback in a Smartsheet forms such as 5 star rating, I would like to be able to display an average of that on a dashboard, for example if the average is 4.2 stars we could display 4 completely filled stars and a star that is 0.2 partially filled in.
What problems is the product solving and how is that benefiting you?
Currently I am able to track our current work in Curriculum Development and display the combined work via a dashboard and there is minimal work involved in terms of updating the dashboard. Everything is being handled when the sheet is updated.
health policy analyst smartsheet review
What do you like best about the product?
anybody can access it any time. the ability to upload from excel is good, but could be a bit better. The ability to see who has been in and made edits is very useful. usually i use smartsheet for tracking/collab and gaining feedback on ideas. I also use the kanban type function for my daily/weekly/mothly plannint
What do you dislike about the product?
the analytics capes are a little weak. I can do everything i can in excel which is fine, but i usually will go to tableau for visualizing more complex data. sometimes i also forget to save my edits and i lose them, but thats a minor thing most of the time since most of my work is actually done in excel
What problems is the product solving and how is that benefiting you?
i like to keep track of all my work in 1 place and let my boss and her boss have access to whats going on. its helpful also visually to see what i have on my plate represented in different ways.
Efficient Management Tool
What do you like best about the product?
I primarily use the product to produce a gant chart for my projects schedules. I like how intuitive the tool is to use and that it provides the ability to easily update my project as it tracks and develops. I often find myself updating the gant on a monthly basis and have become accustomed to using SmartSheets to get the job done.
What do you dislike about the product?
I find it tough to start new projects. The interface in finding new projects could be more easily available. I often have to click through multiple pages to find the template I am looking for.
What problems is the product solving and how is that benefiting you?
It is helping me keep my project schedule up-to-date which I distribute to my subcontractors. This helps me with keeping everyone on track with the project and ensure that we are maintaing the progress needed on the project.
Smartsheet is very good value for the money
What do you like best about the product?
I like the simple format and ability to change it ourselves. I like how the data connects to many different report opportunities (making it possible to customize for different user needs).
What do you dislike about the product?
I don't like customer support after the initial setup. The free service is complicated. The paid for service is only available in large chunks that are tied to a time limit. I wish it was easier to get help and provide a service for paid help in smaller increments (such as pay for what we need).
What problems is the product solving and how is that benefiting you?
Smartsheet is keeping out company organized and contributing to a central data set. This focuses us on the same specific goals.
Powerful platform for project management and data analysis
What do you like best about the product?
The most valuable part of Smartsheet is the way you can import, process, and share data in a huge variety of ways. Being able to integrate metrics into project management and create custom dashboards is great for efficiency and planning.
What do you dislike about the product?
The wealth of features also brings in a fair amount of complexity. We ended up hiring a specialist to get Smartsheet to do everything we knew it was capable of. Also, the spreadsheet-like interface doesn't always behave the way one would expect it too (i.e., like Excel).
What problems is the product solving and how is that benefiting you?
The primary problem Smartsheet is solving is our previous inability to customize project management and integrate data. Smartsheet was also the only platform that satisfied the requirements of all departments, enabling previously impossible levels of sharing and collaboration.
Has improved project management tasks and collaboration more effectively.
What do you like best about the product?
I would say that the most helpful feature is its intuitive spreadsheet-like interface, which has been easy to use for me and allows me to communicate and work together more effectively with my team members. The overall upsides are teamwork and productivity, I would say.
What do you dislike about the product?
The biggest downside is that people unfamiliar with spreadsheet applications could find themselves on a learning curve and get the hang of the interface. Also, looks like it is specialized for specific industries or use cases.
What problems is the product solving and how is that benefiting you?
It has helped solve the lack of visibility by helping me keep track of project progress, deadlines, and critical information across the different projects we have at the organization. For example, customizing a report that I keep track of progress every single week for active projects.
Smartsheet makes organizing our video pipeline clean and simple
What do you like best about the product?
I like that you can easily reassign and/or change the date of tasks without disrupting other entries, and can create specific views & filters for meetings, so you don't have to worry about showing irrelevant or "classified" information to the wrong people. You can also easily interact within these filters (reassigning, changing dates, altering details) without getting kicked out to the unfiltered feed.
What do you dislike about the product?
Sometimes it is difficult to create the custom automations that you want for your team. The user-friendly options are very limited, and while I knew there were other ways to create automations, I didn't figure out how to use them until I took the Smartsheet course included in my company's subscription. (Though those courses were extremely helpful.)
What problems is the product solving and how is that benefiting you?
The biggest problem Smartsheet solves for us is the fact that we are a team of writers, editors, campaign managers, and visual designers that have very different tasks/needs, yet often interact with one another and need to communicate/collaborate to make projects possible. Smartsheet let's us each create our own views/filters that are helpful to our individual processes, and let us easily communicate with one another within the comments of specific tasks (to minimize confusion), upload drafts, review, and approve all in one row of a smartsheet! (Those tasks used to use email, reviewing software, spreadsheets, and more, and had much more downtime/misunderstanding.)
Easy to use, love the automation.
What do you like best about the product?
Smartsheet is easy to use because it functions almost like Excel, which most people have experience with. It is, however, better than excel for project management purposes. I am able to assign tasks and automate reminders, which saves me and others time.
What do you dislike about the product?
There are some functions I wish were available (and maybe they are - it's possible that I just don't know). For example, I cannot seem to hide a row, there is a limit to the number of characters in a row title, and copying and pasting data from an excel sheet needs to be done in groupings of 500.
What problems is the product solving and how is that benefiting you?
Smartsheet's automation features allow me to send task reminders and late notifications very easily. When running projects with moving parts and a large number of people, this feature saves me time from sending calendar invites, emails/pings, and late reminders.
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