Smartsheet
SmartsheetExternal reviews
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Smartsheet is great but has some functionality I don't like
What do you like best about the product?
Smartsheet is great because you can attach documents to each line, and it has nesting capabilities in multiple sections of a single spreadsheet. It also allows you to create forms that will auto-populate into the Smartsheet spreadsheet, which makes data-gathering so much easier.
What do you dislike about the product?
I love being able to undo...undo...undo...multiple times in excel. If you're working in a Smartsheet with someone else simultaneously, you cannot undo an action if the other person has made a change after you. You also cannot have version control like you can in the Excel online version. Let's say you saved the latest edits and realize you made a mistake. Since you cannot "undo" a change once saved, that becomes the true version. You cannot go back to the previous copy or version.
What problems is the product solving and how is that benefiting you?
Smartsheet makes collecting data much easier by dropping it into a spreadsheet. You can also store necessary documents on each data line, which is convenient, like a data warehouse.
Very Versatile Product
What do you like best about the product?
The best thing about Smarsheet is the ability to share sheets and workspaces with people outside of your organization without having to provide them with an AD account. The second best feature is that users who just need to update something in one of sheets or look at a report / dashboard, do not need a license.
What do you dislike about the product?
The main downside of Smartsheet is that functionality that should be standard (such as the Smartsheet pivot app) is only available as an additional cost add ons.
What problems is the product solving and how is that benefiting you?
The benefits we have realized from using Smartsheet are providing a simple way to set up standard project artificact templates (project schedule, RAID log, dashboard, financial tracker, etc) that can be copied over to new workspaces for new projects. Using the templates this way, we were able to ensure that all project managers are using the same artifacts which made setting up and maintaing a portfolio dashboard really easy. The other business issue that Smartsheet solved for us was basic change control for our ERP using easy to set up Smartsheet workflows. The only hitch to the workflows is that the requestor in our workflow has to type in their email address as Smartsheet does not have a way to pick up who is filling out the form but this is a minor inconvience.
It is an excellent tool that allows you to automate and monitor the main operational processes
What do you like best about the product?
- Processes that trigger requests and actions for the appropriate users;
- Determining date ranges for occurrences of follow ups and information collection;
- Visualization of information in Grid, Gantt, Card and Calendar views;
- Formulas to reference other sheets and also move information automatically;
- Easy to create dashboards and reports.
- Determining date ranges for occurrences of follow ups and information collection;
- Visualization of information in Grid, Gantt, Card and Calendar views;
- Formulas to reference other sheets and also move information automatically;
- Easy to create dashboards and reports.
What do you dislike about the product?
Unavailability of many useful Excel formulas;
- Impossibility of performing access permission at column level;
- Limitations of formatting and distribution of information in the summary report;
- Add-on packages for integration with other applications with very high prices;
- Possibility to reuse parts of automations created for selecting columns within actions and flows.
- Impossibility of performing access permission at column level;
- Limitations of formatting and distribution of information in the summary report;
- Add-on packages for integration with other applications with very high prices;
- Possibility to reuse parts of automations created for selecting columns within actions and flows.
What problems is the product solving and how is that benefiting you?
- Designation of responsible and substitutes for tasks and processes;
- Automated collection of information and updates for tasks and processes;
- Creation of requisition approval workflow;
- Collaboration with automation of projects and activities.
- Automated collection of information and updates for tasks and processes;
- Creation of requisition approval workflow;
- Collaboration with automation of projects and activities.
Great software!
What do you like best about the product?
It's great to use for trackers. Our department uses Smartsheet to manage many different trackers and it helps that it's real time and multiple people can update at once. Also the dashboard function is a great feature.
What do you dislike about the product?
It has some limitations when creating dashboards (ie, when linking a document from another sheet, it expires after 30 days). It does take time to get used to using as it may not be the most user friendly at first especially if you use Exel a lot.
What problems is the product solving and how is that benefiting you?
The dashboard function helps when compiling multiple sheets/dashboards together for our vendors to use so it's all in one location. So if they have a problem or question, we tell them to go to that dashboard (one-stop shop).
If you can dream it, Smartsheets will help you create it
What do you like best about the product?
The upside of using Smartsheets is how flexible it is. It is like a blank canvas that you can use to create what you need to properly run your business. With all the add-on features, it's straightforward to make what you need.
What do you dislike about the product?
At the same time, all that flexibility is sometimes its downfall because it is tough to set controls. Sometimes you want things to be rigid or more structured so that it is easy to set rules. Also, it's pricy for the software, especially for a small business.
What problems is the product solving and how is that benefiting you?
Smarthsheets acts as an enterprise resource system right now for our business and it solves the need for that while being flexible enough for a small business that needs to change things quickly.
Wonderful tool for project management purposes!
What do you like best about the product?
Smartsheet allows you to create multiple pages for tracking and documenting information, and linking it to all pages related to each project. It is easy to share and collaborate with clients, team members, and stakeholders. The dashboard feature is highly appreciated by clients for weekly and monthly updates.
What do you dislike about the product?
Some of the formula abilities are more difficult than other tools, which makes it hard to integrate with the beneficial features of Smartsheet. It would be great to have more flexibility with organizing data with formulas in the columns and rows to better analyze data and directly link to dashboards.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping with tracking projects from a business perspective for high-level overview of how all projects are tracking, where concerns are raised, and which projects could lead to additional work. It also helps with collaboration and tracking project work for large groups and several activities.
Smartsheet is like an excel sheet with super powers!
What do you like best about the product?
I really like automated workflows and how Smartsheet sends notifications externally, to user email addresses. Also, being able to upload or attach documents to rows helps me stay organized and on track.
What do you dislike about the product?
Smartheet has a ton of functionality when it comes to formulas. However, I find the formulas to be difficult to understand and generate. I would like to see more training resources made available around formula generation and how formulas can be used to increase function and efficiency.
What problems is the product solving and how is that benefiting you?
I really appreciated Smartsheet's project management template set. These templates have helped me transform project plans into trackable, actionable line items that I can easily share and assign with team members. The reports I am able to build off of my project's source sheets have helped me to track outstanding tasks and stay within my timelines.
Smartsheet is an effective requesting and project management tool
What do you like best about the product?
I enjoy that Smartsheets can handle a large amount of data that is put into the tool, while still saving quickly and allowing multiple users to be functioning in the same sheet at the same time.
What do you dislike about the product?
I wish that Smartsheet had a user interface that was a little more friendly, where we could use more diverse colors and images when setting up our sheet. I would additionally like to see more options for the WorkApps.
What problems is the product solving and how is that benefiting you?
Smartsheets functions as a requesting tool where stakeholders can come in and submit a request for my team to execute. Additionally, we have a functional dashboard where we can keep track of the workflow for each request and properly perform the tasks assigned to multiple personnel to complete the requests.
Has helped collaboration while working remote tremendously
What do you like best about the product?
We discovered Smartsheet pre-Covid, but it really helped us a lot to collaborate when we went remote during the pandemic. I love that it allows us to be in a sheet at the same time without any difficulties. I also love the tools and capabilities for forms and data collection, which is another way we use it a lot.
What do you dislike about the product?
This is mostly a preference, but we still try to treat Smartsheet like excel in many ways, and it is frustrating when you cannot complete actions you are used to doing in excel in Smartsheet, especially since the tool mimics excel in many other ways.
What problems is the product solving and how is that benefiting you?
Data collection, collaboration, data analysis. We were using excel and google forms to collect and analyze data previously, and sharing these tools between team members created problems when many people edit and save. Smartsheet eliminated this problem for us. Since the tool is cloud-based, it also allows us access to information no matter where we are.
Very convinient for collaboration
What do you like best about the product?
The changes can be seen immediately by the whole team, which makes the team's collaboration much easier. And also it has the style of an excel spreadsheet, which is easy to get started without much learning curve.
What do you dislike about the product?
I think Smartsheet is really good and handy tool for project management and team collaboration. Couldn't think of much I dislike but one thing that bothered me was that I couldn't hide some columns when I'm updating a wide smartsheet page. I could like to see what the first column is when I'm updating the column far to the right. Or something like "freezing" a column in Excel would be helpful.
What problems is the product solving and how is that benefiting you?
Smartsheet is very handy in terms of project planning. It's very smart and quite similar to MS project when I create the project plan. The features are easier to use compared with MS Project. It's based on Cloud so the changes can be published to the whole team immediately.
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