Smartsheet
SmartsheetExternal reviews
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Reviewing Smartsheet and its functionality
What do you like best about the product?
I enjoy using smartsheet for various reasons. We use it as a project tracker for our website product roadmaps and the various tasks associated with this project. It allows me to align work, people and cross-functional teams across the organization.
I also use smartsheet to track my task lists and the best part is I am able to create sub tasks for a project and group them under a parent task - it also allows me to track the status of projects.
I also use smartsheet to track my task lists and the best part is I am able to create sub tasks for a project and group them under a parent task - it also allows me to track the status of projects.
What do you dislike about the product?
I am not sure if this smartsheet is a tool i can share with agency partners as there might be enterprise grade security controls that might not allow us to share it outside the enterprise making it little challenging to use it as a collabrative tool
What problems is the product solving and how is that benefiting you?
It allows me to keep track of all my projects and their status in one place
One location for all of your management needs.
What do you like best about the product?
My favorite thing about Smartsheet is the ability to accomplish the task in many ways. It allows for a customizable experience that can be built to best suit your work style.
What do you dislike about the product?
Because the product is so open-ended, determining where you should begin can sometimes be daunting. This is not an issue for an individual looking to use this tool on a small scale. For a company-wide roll out, it is critical to task a small group to develop company templates before beginning use.
What problems is the product solving and how is that benefiting you?
Smartsheet allows for a consolidated organizational overview and decision-making processes that streamline what used to require many emails, phone calls, and conversations. Workflows allow for management decisions and documentation of such. The project management tools allow me to keep my complex to-do list in one place with deadlines.
Overall User Friendly & Quite Capable
What do you like best about the product?
I like that SmartSheet is instant; I like that I can see changes automatically. SmartSheets is pretty straightforward, easy to navigate, and easy to keep organized.
What do you dislike about the product?
I would say that SmartSheets' biggest downfall is that it's not easy to get information into. For example, without paying an arm and a leg more, we aren't able to really copy and paste from excel into SmartSheets without having to go through quite the to-do.
What problems is the product solving and how is that benefiting you?
SmartSheets allows for me (The CSR) to enter in addresses for our Outside Plant Crew to add to their schedule to, and then when they are working on addresses, I can instantly see what comments they have and see when an address has been completed and is able to be passed along in our process.
Quality Document Creation
What do you like best about the product?
I love the functions that Smartsheet automatically integrates beyond a basic spreadsheet. As a project manager, it's a great place to create timelines and basic resourcing documentation. It's easy to use while also giving me a plethora of functionality that's easy to share.
What do you dislike about the product?
I wish you could revert to using some standard Excel functionality. It seems like smartsheet exclusively words and functions in vertical columns. There are certain times, like weekly long-term planning, where it would be nice to move the frozen, labeled columns to the left-hand side of the sheet. Because SS has a lot of built in functionality, you sometimes lose the option to personalize things.
What problems is the product solving and how is that benefiting you?
For timelines -- Smartsheet takes key dates, shows me how events flow into one another with dependencies, and quickly converts to a flow chart. The heavy lifting is gone and it's so easy to change and switch.
My Experience with Smartsheet in Construction
What do you like best about the product?
I like that it links to multiple sheets easily and is available on the web. All my colleagues can access it easily. Also, the automation and form creation is very useful.
What do you dislike about the product?
I would say when compared to Excel - some of the functions are not transferable, but for the most part the main ones are. There are a few compatibility things like formatting and manipulating the data that I would prefer to be more like Excel.
What problems is the product solving and how is that benefiting you?
In the construction industry, it is critical to keep account of your material status to give visibility to the end user. Smartsheet allows my team to build out tracking devices that are easy to view and use to enable my team to see the status clearly.
Smartsheet is extremely useful for reporting and action tracking purposes on various projects.
What do you like best about the product?
It's easy to create sheets and make them look how you want, with dropdowns, dates, and various information. I also like the reporting functions and how you can visualize your data.
What do you dislike about the product?
It can be very difficult to set up reporting functions and isn't intuitive as to how you're supposed to set up a report/dashboard so you see what you want. Also, I don't think you should have to have multiple sheets with different filters just to make one report/dashboard with the information you want to see.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving my problem with keeping track of action items for different projects and initiatives. It's also easy to roll out to other users so they can use it and keep track of things themselves. I like the assigning function also, so you can assign people items and send automatic notifications to them. It's making our department more effective and it's keeping us accountable for all the actions we say we'll complete.
Easy way to keep track of projects and create forms as well as store data
What do you like best about the product?
The form functionality with the ability to save all info in one place makes it easy. The collaborate option as well as ability for multiple users to be on the same sheet and enter info at the same time is a great feature.
What do you dislike about the product?
Limitations when it comes to available templates to work with.
What problems is the product solving and how is that benefiting you?
Asissiting with tracking of projects as well as the ability to create forms. By being an online platform, we can share the progress of work with multiple collaborators. Ease of access and fairly straighforward.
Intuitive and easy, but limited.
What do you like best about the product?
The intuitive visual features, like highlighting entire rows when you mouse over the row number. Many minor things like the auto-coloring of text in formulas and the highlighting are appealing but not distracting. Very easy to get up and running and do basic things, as well as create forms and visually appealing dashboards.
What do you dislike about the product?
Conditional formatting is clunky and time-consuming. If you want it to affect multiple columns, you have to remake the formatting formula for every individual column. In general, the design philosophy of Smartsheet seems to be making it SO easy to use that it's actually harder to use.
What problems is the product solving and how is that benefiting you?
The main problem that Smartsheet is solving is the ability to share data easily and collaborate on spreadsheets in real-time. Smartsheet has been the fastest and easiest way to share certain metrics or pieces of information.
After a few clicks around, fairly intuitive
What do you like best about the product?
The setup makes it easy to upload data and create dashboard views. I also like how easy tagging team members and assigning work is. This makes Smartsheets a more interactive way to work with teams, akin to Sheets from Google
What do you dislike about the product?
The shortcuts and keys can be different from what I am used to in Excel and Sheets. I also wish the grammar checks were as clear as the ones provided through grammarly
What problems is the product solving and how is that benefiting you?
I have a small team, but we are stretched in several directions to complete tasks. Smartsheets help us see our priorities and organize the tasks accordingly amongst our team. The visibility it provides also helps us understand the capacity of all team members based on their assignments.
Makes Boring Things Way Easier and More Fun!
What do you like best about the product?
The training that comes with Smartsheet is really helpful. Also, it is super easy to arrange and display information in a way that is understandable to most people.
What do you dislike about the product?
I think the most complicated thing about Smartsheet is explaining what it does to people who are not familiar with it. Saying "oh, I made a Smartsheet of that" and then trying to explain why it was in that format rather than in something like Excel or Word makes people roll their eyes.
What problems is the product solving and how is that benefiting you?
We have a lot of Quality Assurance events whose outcomes and investigations are doled out to various people. It is really easy to track all the events and who is responsible for them in real time without having multiple copies of documents floating around.
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