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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Kimberley Y.

Great features, a valuable asset

  • April 11, 2023
  • Review provided by G2

What do you like best about the product?
Automated workflows and reminders have been very useful in tracking long lists of items. The ease of building forms for various areas data collection is great
What do you dislike about the product?
Certain features cannot be personalised to the extent that would provide the most value
What problems is the product solving and how is that benefiting you?
Smartsheet provides one location to collect data and build reports. The automation is also great for notification of outliers and due dates/reminders


    Jim G.

An effective time management solution

  • April 10, 2023
  • Review provided by G2

What do you like best about the product?
I find Smartsheet to be incredibly easy to use and cost-effective, making it ideal for managing a variety of tasks. It's as easy to use as Excel, but offers powerful business intelligence features so you don't need technical training to run scripts or schedule projects efficiently. I can also share information with external clients or within internal teams without the other person having to download additional software - this alone has saved me countless hours! All in all, Smartsheet offers unbeatable value compared to similar project management tools, and that's why I use its services whenever possible.
What do you dislike about the product?
If I were to move away from Smartsheet, the lack of effective integration with other Microsoft applications would be a major issue. When I tried to resolve a Log4j issue, the customer service response was disappointing.
What problems is the product solving and how is that benefiting you?
If I were to move away from Smartsheet, the lack of effective integration with other Microsoft applications would be a major issue. When I tried to resolve a Log4j issue, the customer service response was disappointing.


    Dylan M.

Easy and effective task and project management with Smartsheet

  • April 07, 2023
  • Review provided by G2

What do you like best about the product?
The beauty of Smartsheet is its ability to provide a deep, comprehensive view of projects and tasks, allowing users to better track progress. It helps teams easily create workflows by assigning action items with due dates and sending alerts when there are updates or changes so everyone stays informed. In addition, the graphical user interface simplifies communication around project timelines for all stakeholders by providing a clear visual representation at any point in time. By providing unparalleled visibility into workflow structures, no matter the size of the team, Smartsheet has become one of the most useful tools available for accelerating successful collaboration across organizational silos large and small!
What do you dislike about the product?
I've heard many complaints that Smartsheet's learning curve can be daunting for first-time users, leading to frustration and disinterest in the platform. To ensure widespread adoption of this tool, I think it would be beneficial to add instructional videos to the home page so that employees can easily and confidently start using it.
What problems is the product solving and how is that benefiting you?
I have found Smartsheet to be a great resource for managing our contract development process. It helps me keep track of when items expire, something we had trouble tracking with a spreadsheet.


    Amanda M.

Smartsheet

  • April 07, 2023
  • Review provided by G2

What do you like best about the product?
The ability to collaborate with my team in one location is updated in real-time. I can easily set project goals, deadlines, and assignments for different team members and track their progress.
What do you dislike about the product?
There are not enough business/financial templates already in smart sheet to use. The templates in each category are very broad but I find myself googling financial templates all the time.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving many issues that my team previously had. Utilizing the project management templates to collaborate, assign tasks, and set goals and deadlines, as well as attaching files to the gnat sheet, has benefitted our team immensely.


    Jessica S.

Smartsheet is super user friendly and easy to navigate.

  • April 06, 2023
  • Review provided by G2

What do you like best about the product?
I like how easy it is navigate for any user making it super user friendly for people of all ages and levels of expertise. It's system helps to streamline things so it is less work for us on the backend.
What do you dislike about the product?
The only thing I dislike about smartsheet is that once updated you can not easily revise an archived object to be included in data with the rest of the updated items.
What problems is the product solving and how is that benefiting you?
It is allowing us to see our jobs and budgets in real time with multiple users and helps to relieve of us of back-end data compilation. It helps to decrease the amount of time that I spend on every job due to the different forms we were able to create.


    Dan H.

Great for AEC Industry use

  • April 06, 2023
  • Review provided by G2

What do you like best about the product?
In an architecture firm setting, my teams primarily utilize the Project Dashboard feature to organize schedules, work plans, coordination lists, and project team members. Dashboards are incredibly helpful in organizing this information.

The sheets themselves are valuable tools for visualizing project schedules and managing budgets.
What do you dislike about the product?
My team has minimal downsides to working in Smartsheet. Some revision tracking and syncing issues can sometimes lead to lost work, so remembering to hit save manually now and then prevents future headaches.
What problems is the product solving and how is that benefiting you?
Collaborating on project management documents is the primary problem that Smatsheet solves for my team members and myself. With Smartsheet being a cloud-based solution, working on project budgets, project schedules, and coordination lists is much easier, especially with increased remote employees and remote work.


    Biotechnology

Great tool for project management applications

  • April 06, 2023
  • Review provided by G2

What do you like best about the product?
I love the added functions that allow me to effectively communicate within the application itself. Being able to attach files directly through Box so people have the most up-to-date information, adding comments/ having a dialogue regarding a specific sheet or task, and being able to set reminders for myself and/or members of my team are just a few of my favorite functions.
What do you dislike about the product?
We rely very heavily on Smartsheet within our organization. If access is interrupted, it really puts pause on the productivity of my team and the organization. This happens occasionally on the Smartsheet side, which causes some angst and frustration.
What problems is the product solving and how is that benefiting you?
Smartsheet acts as our "single source of truth" for all our project information including timelines, relevant files, notes on specific tasks and management of the workflow from start to finish. It's a one stop shop for project information.


    Abidin S.

Recommend it as a IT Consultant

  • April 06, 2023
  • Review provided by G2

What do you like best about the product?
The design is oriented towards fulfilling the objectives of task management for uncomplicated tasks while being visually understandable and straightforward.
What do you dislike about the product?
The sole drawback that comes to mind is the need for a more comprehensive understanding of my capabilities while generating a spreadsheet utilising the software mentioned earlier. The occasional appearance of informative pop-ups is not objectionable to me.
What problems is the product solving and how is that benefiting you?
Smartsheet offers our business an integrated system to generate and distribute worksheets to various departments and designated team members. Maintaining up-to-date information on multiple worksheets has had and is going to continue to have a positive impact on productivity within our organisation.


    Eric V.

Detailed Project Tracking

  • April 05, 2023
  • Review provided by G2

What do you like best about the product?
I enjoy that sheets can be linked together and that you can manage the tasks and timelines at different levels.
What do you dislike about the product?
Some of the calculation tools could be improved to get closer to the standards that exist in Excel.
What problems is the product solving and how is that benefiting you?
Providing visibility to the team on project due dates and timelines- especially cascading dates that occur when the project events move.


    Paper & Forest Products

High collaboration, medium customizability, low visualization tools

  • March 30, 2023
  • Review provided by G2

What do you like best about the product?
1) Access management with Dynamic View, groups, reports, current user filters, WorkApps, cross-sheet references to collaborator management sheets, etc.
2) WorkApps to bring all users to one place and show them exactly what they need to see. Massive improvement over sharing links to OneDrive files.
3) Data Shuttle, DataMesh, and automation to eliminate manual data entry
4) Continued incremental improvements being made to premium apps. Keep it coming!
What do you dislike about the product?
1) Smartsheet's range of dashboard charts is disappointing.
2) DataTable has limited functionality. I would use it more than I do if it were a more robust tool.
3) Smartsheet is hard to scale within my organization because it is so expensive for connected users.
What problems is the product solving and how is that benefiting you?
1) Pulling together innovation teammates and stakeholders from many areas of the company to work on a single dataset and share live results: this increases participation, enhances data integrity, and reduces time spent compiling data
2) Massively reducing the time spent producing portfolio reports
3) Providing a framework for pulling together various sources of data into a consolidated view (using Data Shuttle, DataTable + connections): this reduces time spent manually moving data around
4) Providing a framework to manage my workflow with a scrum process: this increases my productivity and enhances conversations with my manager