Smartsheet
SmartsheetExternal reviews
10,017 reviews
from
and
External reviews are not included in the AWS star rating for the product.
A great system for managing scheduling within a business.
What do you like best about the product?
Its great having a live sheet that our whole team can see and make changes where necessary and it all filters back through everyones sheets. Very good information storer and it is super easy to use.
What do you dislike about the product?
One thing I find a little annoying is that you aren't able to customise your own sheet eg moving columns around to suit how you like to view it without changing the others users view.
What problems is the product solving and how is that benefiting you?
We previously used to use excel for our install scheduling which wasn't live, not everyone had access to the main sheet and it was forever being emailed through as a PDF. Smartsheet now means we all are on the same live sheet and everyone can see who makes changes and when.
Easy to use and great for collaboration!
What do you like best about the product?
I love how easy Smartsheet is to set up and use; it is as easy as using Microsoft Excel. Additionally, the ability to share sheets, create reports, and collaborate simultaneously with your team members is top-notch. The web-based solutions are also excellent because you can access them from anywhere, and the phone/tablet apps provide easy access.
What do you dislike about the product?
In my opinion, there are two key downsides to Smartsheet: it is a web-based solution, and there are unintended effects when editing sheets. The web-based solution is also a positive, but I'm constantly worried our IT group will shut down access to Smartsheet, and we wouldn't be able to use it anymore. The unintended effects occur when you have reports set up or data being pulled from one sheet to another for analysis/analytics; updating the source sheet may break your reports or data analysis. There is no warning from Smartsheet when you make these changes; you need to poke around on your other reports/sheets to confirm everything is still working.
What problems is the product solving and how is that benefiting you?
It allows us to have our engineering staff work on a Smartsheet simultaneously, Microsoft Excel also has this capability, but it does not work as well as Smartsheet. Smartsheet helps me manage my team and look up details on open tasks for our customers. Smartsheet also helps us easily create monthly reports for our customers; setting up various report views is a breeze, and consolidating these into a single pdf report for the customer takes minimal effort. Lastly, Smartsheet forms are fantastic and very easy to set up. They allow us to apply consistency to the data we collect on our tasks and will enable us to ensure our customers are providing all the data we need for a new work request.
Easy for beginners
What do you like best about the product?
It is easy to pick up and there is a lot of help available through different forums. I also like that there are a lot of differnt templates that can ve adapted and customised to my own data. TOeople ar happy to give their knowledge and are also quick to answer when you ask questions in the community.
What do you dislike about the product?
It would be helpful if I was able to download the template instructions and also be able to update them. I have used the PMO template, which is vast, and had to customise it. I have then had to create my own set of instructions as not everything in the instuction is applicable and also need to add in where I have customised it. It woyld have been quicker if I could download the intructions and update it rather than starting from scratch.
What problems is the product solving and how is that benefiting you?
We use a 3rd party Service Provider and have been relient on them to provide data. Now that we have built our own PMO, it means that we drive the data and can hold them to account to provide solutions etc when planned to ensure they haven't manipulated the data. This has saved a lot of time where we had to previouly double check month on month.
Robust platform for efficiently manage projects and better team collaboration
What do you like best about the product?
We have been using it for our internal team project tracking and automated processes. It offers great collaboration capabilities with the team and tracking project progress on a single platform. Easy to interact with assigned users on projects and sharing files. It is a cost-effective tool for medium to large-size organizations and is easily accessible from any place.
What do you dislike about the product?
Sometimes, the real-time edits are not reflected in the spreadsheet may be the reason for bad internet connectivity. But overall, I had a great experience with Smartsheet and I would highly recommend it.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us to track the complete progress of the project and delivers on time. It helps us to efficiently manage and automate the workflow in our organization with better transparency.
Improve performance with Smartsheet connectivity and usability
What do you like best about the product?
I really like the efficiency and collaboration that Smartsheet has brought to our organization. With its comprehensive project management tools, we can easily keep everyone up to date in real time with a single view of progress. This eliminates tedious manual efforts such as compiling reports from spreadsheets into PowerPoint or chasing people down for weekly updates. It also gives us versatile solutions for survey design, tracking tasks and changes across teams in one place, while using automated presentations or data visualizations - all of which contribute to improved communication and visibility overall.
What do you dislike about the product?
I find developing automations in Smartsheet to be quite challenging. Without prior knowledge, it can be frustrating trying to implement different types of automation processes. To make things easier for users, I think implementing guides with suggested action steps and duplication options would help immensely when developing automations without having to manually link between different documents.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me streamline the way I manage requests for my team. With a dashboard that clearly displays all tasks and their current status, it's easy to stay on top of what needs to be done and make sure everything gets done on schedule.
An exceptional and easy-to-use project management tool
What do you like best about the product?
I particularly like that Smartsheet has conditional formatting, which provides a quick visual summary and allows me to manage simple predecessor/successor relationships. I also appreciate the drop-down calendars that make it easy to quickly enter dates as needed. The ability to track percentage progress on subtasks is also very useful, while the activity journal helps remind team members of changes made by whoever changed something. Overall, Smartsheet has an intuitive interface that makes it very accessible even to those new to project management methods or tools.
What do you dislike about the product?
I dislike the lack of font type, size, and alignment options when creating digital applications and forms in Smartsheet. It can also be challenging to collaborate with colleagues who only have partial user access. I also find it frustrating that every change has to be saved manually; this is an unnecessary step for a software application like Smartsheet that should save your work automatically.
What problems is the product solving and how is that benefiting you?
Smartsheet saves me time and energy as I coordinate the management of numerous client dashboards. Automatically populating tasks to executive dashboards takes a lot of the burden off my shoulders, allowing me to focus more on making sure everyone is aware of critical deliverables and progress.
Smartsheet used that used to use MS Project
What do you like best about the product?
Allowing multiple users to view and edit a sheet simultaneously. This can enable the sheet to serve several different functions for several users. This reduced the need for several differing sheets with the same information.
What do you dislike about the product?
Often the need arises to share information with those that would not normally have access. The ability to share a single sheet with an external email address can be very unclear as to how much additional access would be unintentionally granted.
What problems is the product solving and how is that benefiting you?
Allowing the generation of project plans to allow monitoring and assessing of project tasks as a project progresses from the cradle to the grave. Several simultaneous users can then use this tool to monitor their task load.
Smartsheet helps you manage projects better
What do you like best about the product?
I am incredibly fond of Smartsheet because of its ability to provide me with an automated solution without requiring me to have any prior technical knowledge. Smaller teams can easily take advantage of the platform's well-designed automation tools that require no coding to create processes like reminders and forms. The low-code automations are particularly flexible in their purpose, giving me ample opportunity to explore new technologies while I haven't started learning to code.
What do you dislike about the product?
I find that many shared Smartsheets can become unmanageable if too many email notifications are enabled. I think it would be great to have a single, centralized dashboard where all users' tasks and deadlines could be managed more effectively. In addition, sheet owners or administrators would benefit from proactive visibility into the progress of unfinished work to maximize the efficiency of their team members.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me save time and stay organized by eliminating the need for frequent status update meetings with my team. The sheets, workflows, and forms make it easy to communicate with each other while monitoring our projects in real time.
Task planning and management
What do you like best about the product?
Smartsheet is an innovative platform that makes managing projects and processes so much easier. The interface is intuitive and easy to use, based on the familiar Gantt chart, which allows me to keep track of tasks in timeframes. Collaboration tools help provide clarity between who's doing what when delegating tasks or assigning specific permissions for certain activities, so workflows move forward regardless of the roadblocks life throws our way; and I have the ability to include additional information for each task when a manager isn't readily available. It really makes managing projects a breeze.
What do you dislike about the product?
I do not like that Smartsheet lacks time tracking capabilities. A built-in tool would be extremely helpful to have a built-in tool to track and accurately record the hours spent each day, rather than having to manually add them up each day. In addition, Smartsheet's calendar feature could also benefit from improvement
What problems is the product solving and how is that benefiting you?
Smartsheet simplifies the way I manage projects, coordinate team efforts, and keep track of deadlines.
Discover how Smartsheet can increase your group's productivity
What do you like best about the product?
Smartsheet is a breeze to use because of its modular design and easy-to-use interface. The handy customizable reports, dashboards, and discussion icons allow for full collaboration within our team, from uploading proofs to having conversations in individual lines - not to mention the ample space for attachments. As an added benefit, we can easily zoom in on high-level overviews or drill down into detailed projects with ranked checklists that ensure nothing falls through the cracks, no matter how complex.
What do you dislike about the product?
I find that Smartsheet can be a little slow to respond when navigating the side menu to select additional data. It would save time if all the options were visible at once, rather than having to scroll through them one by one. Also, I think it could benefit from an option that allows users to save linked photos directly as files-that way, content can be easily copied and pasted for future use.
What problems is the product solving and how is that benefiting you?
Smartsheet has helped us streamline the process of completing our projects on time. We can easily prioritize important tasks, schedule activities, and quickly assign people to specific tasks while knowing which team members have a manageable workload and which ones need additional support.
showing 4,381 - 4,390