Smartsheet
SmartsheetExternal reviews
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User-Friendly and Efficient for Project Prioritization
What do you like best about the product?
I really like how user-friendly Smartsheet is. I can easily configure each of the columns in my sheets to reflect different statuses, and setting up conditional formatting rules is really straightforward. This feature provides a lot of clarity when I share project updates with leadership in the company, who may not be as IT savvy. It makes it easier for them to visualize the priority order of tasks, which isn't as easily done with our other project management software. Additionally, the initial setup was very easy and intuitive.
What do you dislike about the product?
I think I'm probably not using the dashboarding side of it as much. Maybe I don't know, I would like to explore that, but I don't really have time to look into it. So I don't think I'm utilizing all of the benefits.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me prioritize work, track assignments, and create schedules to complete tasks on time.
Smartsheet is a very clean, useful tool for project management
What do you like best about the product?
Smartsheet is a great tool that allows me to stay on track. My team uses it to see what we have coming down the pipeline for our different clients and also to set project timelines to keep everyone on track
What do you dislike about the product?
It can be not very clear to navigate at times. The smartsheet dashboards that link out to other smartsheets can become confusing and allow a lot of the useful information needed to get lost in the shuffle.
What problems is the product solving and how is that benefiting you?
My work in marketing involves a lot of moving pieces, so Smartsheet helps keep everything organizes and all of the different teams working on a project aligned and on track
Experience using Smartsheet to Manage Design Projects
What do you like best about the product?
There is only one file, no copies and everyone can access and/or edit at anytime from anywhere. Having the files in the cloud is beneficial when working remotely.
What do you dislike about the product?
Some staff initially feel like they are getting micromanaged by using this tool. "Formulas" are somewhat tricky compared to other applications. More simple examples of how to do something in a general context would be helpful.
What problems is the product solving and how is that benefiting you?
Smartsheet allows my team to quickly assign/transfer tasks to one another with a confirmed email/notice to all parties involved. Update requests are super helpful in gently reminding staff of priorities and coming deadlines.
Smartsheet is great for task tracking and collaboration
What do you like best about the product?
Being able to share with users outside of the organization was super useful.
Including links to Jira streamlined the process
Being able to add a smartsheet snapshot to teams was helpful so access was easier.
Including links to Jira streamlined the process
Being able to add a smartsheet snapshot to teams was helpful so access was easier.
What do you dislike about the product?
I may just not have the latest version, but being able to see the original due date versus the new and how things have changed is difficult.
What problems is the product solving and how is that benefiting you?
Collaboration with our clients was huge. It helped streamline workflow and deliverables when files were needed from our client. We could also keep out conversations and follow up in one space. This was also helpful if there was any turnover.
Expecting more
What do you like best about the product?
I like many template options, as there is always something I can use to build from. I also like the easy integration of Forms within a sheet to collect the data
What do you dislike about the product?
A major downside is that there are no features to walk you through templates, formulas, or forms in a detailed way. Right when you log on, there should be tutorial videos available.
Additionally, having to pay extra for Resource Management tools is a downside, and should be included in the membership, especially when the RM tool is not as robust as MS project.
Additionally, having to pay extra for Resource Management tools is a downside, and should be included in the membership, especially when the RM tool is not as robust as MS project.
What problems is the product solving and how is that benefiting you?
It helps in inter-departmental communication with scheduling and project management. Being able to collect data in a Smartsheet and tag other users is beneficial to bring attention to critical tasks
Great collaboration tool
What do you like best about the product?
Easy for everyone to access the same Smartsheet. There are never issues with the file being locked or many people using the same SmartSheet simultaneously. I love how cells can instantly be highlighted when changing the status. It is much better than Excel for collaboration.
What do you dislike about the product?
They do take time to build initially. I have not looked into any templates for starters, but I believe they need to be modified to get the SmartSheet exactly how we need it.
What problems is the product solving and how is that benefiting you?
Quickly see who is assigned to what task. It is a great communication tool that is easy to update and keep current. It is also easy to share with partners outside of my company for cross-collaboration.
User friendly and very customizable.
What do you like best about the product?
I like the background integration with an "excel" type format. It is very user-friendly for people of all experience levels and can be tailored easily to different people and roles.
What do you dislike about the product?
It would be nice to have a little more options in terms of pop-ups or reminders when something is changed or edited between reports or sheets that isn't necessarily sending to an email.
What problems is the product solving and how is that benefiting you?
Smartsheet is my teams main form of scheduling for the Engineering staff and the floor staff. It allows every member of our team to have their own schedule view while still collaborating on each project.
I love Smartsheet
What do you like best about the product?
Smartsheets automations and workflow tools have revolutionized the way we do business! These are features that we have come to rely on and as we grow as company, I am getting more and more requests to add new Smartsheets!
What do you dislike about the product?
The customer service is horrible. The sales team was helpful during the decision making process but it is virtually impossible to get decent help from the support team. Thankfully, there are LOTS of videos online and I can usually figure it out but I should be able to ask a support member as time is precious. Spending hours to find answers can be extremely frustruating.
What problems is the product solving and how is that benefiting you?
Being able to develop custom workflows that can be reported on have made it easy for the team to know what they are responsible for. It also helps management to easily see the work assigned to a resource and if they are doing what is expected. It also allows for alerts to be sent when KPIs are not being met so management only needs to look at certain things when there are issues OR when there are high goals met so we can congratulate the team!
Smartsheet Has Changed How We Work, But We Aren't Using It to Its Full Potential
What do you like best about the product?
- Ability to quickly set up a worksheet and format it with consistency
- Ability to easily collaborate with all project stakeholders
- Ability to hold stakeholders accountable
- Be able to track progress and feedback in real-time, with the ability to maintain history of progress/communication
- Ability to easily collaborate with all project stakeholders
- Ability to hold stakeholders accountable
- Be able to track progress and feedback in real-time, with the ability to maintain history of progress/communication
What do you dislike about the product?
- Not as flexible as Excel when formatting/laying out cells
- Haven't yet figured out how to maintain a database of multiple projects and types of data; and then be able to use it for analysis
- Haven't yet figured out how to maintain a database of multiple projects and types of data; and then be able to use it for analysis
What problems is the product solving and how is that benefiting you?
- Coordination weekly meetings, including "hot list" deliverables and issues
- Organizing, communicating and solving complex budgeting and value management challenges
- Allows better collaboration tools to help keep stakeholders accountable and on task, with the ability to track and look back at participation/communication/decision making
- Organizing, communicating and solving complex budgeting and value management challenges
- Allows better collaboration tools to help keep stakeholders accountable and on task, with the ability to track and look back at participation/communication/decision making
Smartsheet is a Useful Tool
What do you like best about the product?
Smartsheet is very easy to navigate for beginners to the workforce, making learning Smartsheet a breeze. Smartsheet is used daily for business tasks and has been very helpful in gaining more knowledge of the business and how our team is doing. We use this daily to track orders, employee performance, retailer performance, etc.
What do you dislike about the product?
The only downside I can think of when it comes to using Smartsheet is that sometimes their frequent updates aren't helpful. When searching for something now within Smartsheet, it brings up multiple unrelated items, which makes it harder to find what you're looking for.
What problems is the product solving and how is that benefiting you?
Smartsheet makes sharing data between multiple work locations and employees easier, making work a breeze. It's also very easy to compile data and form reports using this tool.
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