Smartsheet
SmartsheetExternal reviews
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Using Smartsheet to improve project plans, monitor status and assess fairness in my team
What do you like best about the product?
I find Smartsheet's intuitive design incredibly useful. The mobile app makes it easy for anyone to access projects from anywhere without having to buy additional licences or create new user accounts, making remote working and collaboration quick and painless. In addition, the ability to quickly generate powerful reports that visualise data across all my project sheets is a great way to analyse changes over time. Finally, I love how easy it is to navigate through Smartsheet's tools; so much so that no matter what task I'm given in this platform, it's all done efficiently.
What do you dislike about the product?
I don't like the fact that when multiple users are working on a document simultaneously in Smartsheet, saving can be confusing compared to what you're used to in Google. However, after further instruction, we were able to get the job done. Also, many people would prefer to have just one sheet with tabs instead of having to create a whole workspace/folder each time they need multiple sheets.
What problems is the product solving and how is that benefiting you?
Using Smartsheet, my team and I benefit from streamlined project planning that helps us allocate resources more efficiently. We can easily track the progress of each work stream, so we know what needs more attention, while also being aware of minor changes or adjustments along the way.
Easy to use yet powerful
What do you like best about the product?
I am a big fan of Smartsheet because of its incredible collaboration capabilities. Multiple users can update, sort and view data simultaneously without having to use complicated programs like Microsoft OneDrive/SharePoint, and we can use powerful features like switching between grid, tile and calendar formats at the touch of a button. My team has had great success in creating stunning presentations that are easy to understand because of Smartsheet's intuitive interface, which has made other departments interested in using it - saving time and increasing overall efficiency.
What do you dislike about the product?
I dislike the difficulty of using Smartsheet compared to Excel and the lack of user-friendly features, such as the inability to transfer multiple pages at once. This makes it inefficient and difficult for users to work with. To improve this platform, offering users the option to save partially constructed columns would go a long way towards making it more effective.
What problems is the product solving and how is that benefiting you?
I benefit from Smartsheet because I'm able to manage multiple teams and projects with ease, quickly provide up-to-date reports to senior management, and track key metrics in real time using executive dashboards.
Enable the Team to monitor project development
What do you like best about the product?
The ability to share with the Team, filters and file linking are very useful tools to always have a clear picture of how projects are going. There are several functions and possibilities to set up efficient dashboards which allow for a great potential in the tool.
What do you dislike about the product?
Being more of an Excel user, working with a single tab per file requires some getting used to and different planning when structuring the work sheet.
What problems is the product solving and how is that benefiting you?
Smartsheet allows Project Managers to follow the development in great detail, setting up tasks and reminders. At the same time, it enables management to get a high level picture of our pipeline and the different stages projects are in, including timelines and budgeting.
Maximise your productivity with Smartsheet
What do you like best about the product?
I like how Smartsheet provides great accessibility for all users, as well as incredible usability and functionality. The timeline view of the Gantt charts is an incredibly useful tool for monitoring projects and managing my own time more efficiently. With the ability to set deadlines, get reminders when work needs to be completed soon, or adjust column widths depending on how much detail I need - it just makes life so easy! This is why we think Smartsheet really stands out from other task management systems available today; its functionality is truly second to none.
What do you dislike about the product?
I don't like how Smartsheet fails to connect to Salesforce Gainsight, forcing customers to manually double up on tracking their tasks. This inefficiency is particularly frustrating for Customer Success Managers (CSMs), who are forced to spend extra time juggling between two systems when they should be able to collaborate much more easily.
What problems is the product solving and how is that benefiting you?
Using Smartsheet has dramatically improved my team's performance. It allows us to stay organised and connected by providing a single, cloud-based source for all our data. This makes communication easier and ensures that everyone is looking at the same information at all times.
Organise all your tasks with Smartsheet
What do you like best about the product?
I like the fact that Smartsheet is so highly customisable. It makes it easy to aggregate data from multiple sources, create tools for specific processes, and display results in different formats. The interface has also been thoughtfully designed; it's much more intuitive than other project management platforms, even after being configured by a Smartsheet expert! All in all, I believe that the judicious use of this powerful tool can make managing projects easier and significantly faster, while also providing real-time dashboard visualisation effects.
What do you dislike about the product?
I do not like that Smartsheet does not offer the same sophisticated features as Excel. For example, when I need to create a long-term weekly plan, it is inconvenient and time-consuming because I cannot rearrange columns or combine them into horizontal and vertical views with text formatting options like I can in Excel. This lack of flexibility significantly limits my productivity when working on such projects using Smartsheet.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me stay organised and on track with my projects. By delegating responsibility for each row, I can clearly see what tasks need to be completed, while also keeping track of who is working on what in real time.
Achieve more quickly and easily
What do you like best about the product?
I love how Smartsheet simplifies many of the tedious tasks associated with creating and managing documents. Its intuitive interface makes it easy to create well-structured documents while implementing advanced privacy protections for sensitive information. With its customisable templates, I'm able to quickly and easily tailor any project or task to specific needs - ultimately saving time and promoting effective team collaboration through secure access controls. Taken together, these features clearly add value to the platform and make it one of my favourite tools for fast, efficient planning.
What do you dislike about the product?
I have found SmartSheet to be less intuitive than other spreadsheets and have often struggled to perform even the most basic calculations. The process of editing a column containing data is particularly tedious as it requires you to manually adjust each cell. I have listed some of my thoughts on how to improve the usability of Smartsheet for users around the world.
What problems is the product solving and how is that benefiting you?
I benefit from Smartsheet because it allows me to manage my projects more efficiently by overcoming certain challenges that weren't possible with older project management software.
Intuitive solution with good value.
What do you like best about the product?
Can be used widely within the organization without requiring all users to be licensed. Broadly applicable. Intuitive to learn.
What do you dislike about the product?
Sheet capacity limits are burdensome. Work around requires creation and management of many sheets. Loading and saving can be sluggish at times for unknown reasons.
What problems is the product solving and how is that benefiting you?
A major use is scheduling and tracking production work through fabrication shop. Another is managing project data and collaborating on those projects as they are completed. Also use the tool in many instances for request submission and tracking.
Smartsheet is GREAT tool for organizing work outside the confines of inefficient company PM software
What do you like best about the product?
What I love most about Smartsheet is the availability of a free version to try. As a project management consultant, I do not always have access to my contracted company's full suite of software so Smartsheet was available when I didn't have a subscription. Now that I am full-time with a great company, I have a paid subscription with all the features and I use it DAILY!
What do you dislike about the product?
What I don't like is the limited formatting of the sheets. I prefer Excel sometimes because I can "design" my sheets to be more presentable. As a side designer, when I have to share a smartsheet to others, I do not get to present it as I would have liked because the interface is not meant to be designed.
What problems is the product solving and how is that benefiting you?
The business problem I was facing is the lack of space to document our team's interactions with customers. I basically needed a customer relationship manager, outside of Salesforce. My company uses Salesforce to capture the general relationship with customers and not on a granular level as individual products. I use Smartsheet daily as a collaborative, dynamic CRM tool to record all history with our specific product.
Achieving goals easily with Smartsheet
What do you like best about the product?
I appreciate how Smartsheet gives me a comprehensive view of project progress and allows me to analyse data quickly. The platform is simple enough for anyone to use, but has some advanced features that allow experienced users in specific fields, such as construction or product development, to gain a range of insights. I also like the various integrations that are available, which can drastically reduce repetitive tasks, allowing more time to be spent on real decision-making roles within departments beyond just IT.
What do you dislike about the product?
I do not like Smartsheet's steep learning curve. It can be difficult for users to get up to speed quickly without an introductory course or professional help to master the features. This can lead to frustration and wasted time as individuals struggle to navigate the interface.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me stay organised by providing a platform to track the progress of our projects and initiatives. This makes it easier to effectively coordinate my time across teams and allows me to anticipate potential successes or obstacles before they arise.
Superior project management with Smartsheet software
What do you like best about the product?
In my opinion, Smartsheet is the best project management software out there. It offers robust automation features that make it easier and faster to complete tasks with minimal effort. Its intuitive interface provides a great balance of accessible features for both basic users and those who need more advanced settings. Progress can be easily visualised through its pre-defined templates, which allow task assignments as well as notifications of activity changes or updates along the way.
What do you dislike about the product?
I dislike some of the complexity and clunkiness within Smartsheet's syntax. The lack of clarity in certain interactions often leads to confusion when learning to use the application. I also find the need to pay for access modules a little daunting, as it treats features as luxuries rather than necessities.
What problems is the product solving and how is that benefiting you?
With Smartsheet, I can consolidate all my data in one easy-to-access place. It helps me keep track of who has access to the data and how it is being used or shared, which makes collaboration within our team more efficient and effective.
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